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November 2023 by Jan Olkowski
Very good experience. Had to do calibration in my car, they did it perfectly and much cheaper than anywhere else. 5/5 strongly recommendServices: Steering & suspension repair
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August 2023 by Abel Garrido
I was overcharged for a tire rotation ($60) and the oil change was above average so they should have been thorough, but no less than a month later my serpentine belt snapped. Guess that’s not part of a basic inspection? Won’t be returning.
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July 2023 by Janet Cooper
DO NOT TAKE YOUR CAR HERE! My car was broken into while in the lot and no one called me to tell me anything even though they had all my info. My insurance adjuster was the one that told me. I called them and asked if they would be fixing my window that was broken on THEIR LOT. He told me they were not liable for it. This shop is in an unsafe neighborhood, as several cars on their lot have been broken into. They will be receiving a huge lawsuit very soon. Then you’re going to lie in your reply like we didn’t speak when my car was towed there. You guys messed with the wrong one and will definitely be getting what you deserve.
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June 2023 by Jessica Cooper
Several fake good reviews. This place is not safe to take your car to. DO NOT GO TO THIS SHOP! Our car was broken into and they didn’t even care to let us know or cover it.
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June 2023 by Leah Myers
Don’t be fooled by these fake good reviews. This shop is awful and will steal your money. Do not take your care here!
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May 2023 by Yvonne K.
Quick- get your car over for anything you'be been putting off, since RT mechanics are moving on & RT will be closing in December 2023 There was a very slow leak in one tire- took 7 weeks for it to lose air. Turns out that the mechanic found a small piece of metal that was lodged in the treads! There was a blackout in the neighborhood that day, so the mechanic completed the oil change in the dark. Thumb's UP! Great diligence & attention to detail. (P.S. The mechanic was sweeping clean both the outside & inside of the garage early in the morning before work. )Wishing you guys All The Best & sorry to see you go Many Thanks!
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March 2023 by Ruth Siegel
LOOK NO FURTHER! RT IS YOUR SHOP!After many years with a specific repair shop in our neighborhood, we were looking for an honest automotive repair shop. Our old shop began charging us for repairs that had already been made to the tune of thousands of dollars of fraud. (Maybe the pandemic hit their bottom line?)We did not know where to turn when the air conditioning in our RAV 4 failed. We were very concerned about finding an alternative shop that was honest, did good work and made us feel comfortable.We spent an entire day vetting reviews all over the internet and decided to give RT Automotive a try.Facing an expensive air conditioner repair, Karen commented that we could choose do without air conditioning (like we did as kids) if we did not want to spend a lot on a car that was over 10 years old. (Shops do not usually talk to customers about options, but work to preserve their bottom line.)RT Automotive provided us with outstanding, extremely efficient service at affordable prices. Their shop has no fancy bells and whistles or fancy waiting rooms with coffee and sugary donuts. They remind me of the repair shops that my father went to 60 years ago that only had repair bays; you could not sit and you could not wait and had to come back for your car.A breath of fresh air, RT Automotive is honest and affordable while providing top of the line work! Our cars, both which are quite old, have found a home!Service: A/C installation & repair
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March 2023 by Bradley Steinwachs
Fast, friendly, affordable. Diagnosed the problem promptly and didn't try to upcharge or sell me anything but what I needed.Services: Steering & suspension repair
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March 2023 by Ruth S.
LOOK NO FURTHER! RT IS YOUR SHOP!After many years with a specific repair shop in our neighborhood, we were looking for an honest automotive repair shop. Our old shop began charging us for repairs that had already been made to the tune of thousands of dollars of fraud. (Maybe the pandemic hit their bottom line?)We did not know where to turn when the air conditioning in our RAV 4 failed. We were very concerned about finding an alternative shop that was honest, did good work and made us feel comfortable.We spent an entire day vetting reviews all over the internet and decided to give RT Automotive a try. Facing an expensive air conditioner repair, Karen commented that we could choose do without air conditioning (like we did as kids) if we did not want to spend a lot on a car that was over 10 years old. (Shops do not usually talk to customers about options, but work to preserve their bottom line.)RT Automotive provided us with outstanding, extremely efficient service at affordable prices. Their shop has no fancy bells and whistles or fancy waiting rooms with coffee and sugary donuts. They remind me of the repair shops that my father went to 60 years ago that only had repair bays; you could not sit and you could not wait and had to come back for your car.A breath of fresh air, RT Automotive is honest and affordable while providing top of the line work! Our cars, both which are quite old, have found a home!
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December 2022 by Rebecca M.
I have only been here once, but had a really positive experience when my car wouldn't start. Worked quickly, didn't try and oversell me, gave good counsel, and were very pleasant. As a woman who has zero interest in her vehicle, I loathe going to the auto mechanic, but Rick and his team made it as easy as possible. Worth the short drive from the city!
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November 2022 by Thomas Aloisi
This place did amazing work for me at a reasonable price!
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August 2022 by Hannah Hickman
The staff at RT Automotive are top notch! They take the time to really listen to you and are very thorough. When two other mechanics dismissed my concerns, they listened and were able to fix my car and save me a lot of stress. I trust them with my vehicle and will recommend them whenever I can!
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April 2022 by Rachel Scherer
I am very pleased with the service provided to me by this place. Recently moved to the area and I chose this place based on previous positive reviews. My car had a slow leak in one of the tires and I needed my check engine light to be looked into why it was on. They were able to fix the tire without having to replace it and Rick offered me a detailed explanation of why the check engine light was on and where to go from there. As a woman I often worry about where I take my car to in fear of being taken advantage of since it has happened to me before. But I felt that this place was very trustworthy and easy to work with. I highly recommend this place!!Services: General repairs & maintenance
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December 2021 by -
Have used them twice now since moving to Md. They have good customer service. I saved them in my phone for my go to mechanic!Services: General repairs & maintenance
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November 2021 by DC L.
I have been a happy customer for over a decade, bringing four different cars and trucks to RT. I really appreciate their prompt, honest, reasonably priced service. They have plugged many nail holes in my tires - an unhappy consequence of living in a booming construction zone all the time. They have also repaired power steering, brakes, electrical, transmission. I have never been disappointed.
