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February 2024 by Ingris Bonilla
Amazing ! Love the costumer service they give they all go above and beyond with helping out I am more than pleased. Been going there for couple of years know and always do ??
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February 2024 by Mekisa Stinson
I came to get an oil change and was informed it would take only 20 mins., I was there for over an hour. Upon entering my vehicle and turning it on (ready to leave), I noticed “CAL” lit up on my dash that was NOT there upon arrival. I’ve actually NEVER seen it on my dash since purchasing my vehicle. I informed two employees, including the employee who serviced my vehicle (Ricardo). He first tried to tell me, the light was already on … LIE! Then he proceeds to tell me it’s not his fault, he doesn’t know what it means and cannot assist. I have and will continue to share this HORRIBLE experience with family, friends, associates and neighbors as a strong warning to NEVER take their vehicle(s) to Jiffy Lube. I’ve been a long time customer and this experience has turned me completely off! Giving 2 stars because all other employees were friendly and professional.
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February 2024 by J. Totu pajibo
Great service!
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February 2024 by Sierra Lewis
My favorite place to get my oil changed, such a pleasant accommodating staff. They always go above and beyond and do extra things like tidy and vacuum the car and rinse it off. They work pretty quickly too and that’s why I keep coming back
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February 2024 by Jerome Young
technicians were courteous and knowledgable. Changed my oil and rethread my oil pan for the drain plug explained the reason for the added expense. As a customer I don't mind the extra expense when the reason for it is explained. In this day and time when things are financially tight it is a pleasure to see such professional service.Thanks,JeromeJerome Young's Electrical
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February 2024 by John Jamele
I like that I was not pressured to add services other than the oil change, and the entire visit took just under an hour, quite a bit less than usual.
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February 2024 by LaToya Richardson
Great speedy service!
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November 2023 by Free Spirit
Wasn't bad. They did what was asked. Customer service needs a little improvement. It was not bad. Just a little info for new folks.This was my first time ever at this place. I did this for someone else. So I wasn't sure how everything operated. Not sure if they know that we can hear them over the motors and tools while we sit outside or in the waiting area. You can hear everything. Maybe they do know. Lol. But just a heads up guys. If I ever have a car, I might just head back over here. Was in and out in less than an hour of oil change. There is a restroom onsite and complimentary water.
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October 2023 by William Woods
There was over an hour wait. My car was never serviced because no one came to my car to ask me anything. When I came up to someone and asked about getting my oil changed, the employee looked frustrated and directed me to their manager. The manager was servicing someone that came after me and didn’t want to discuss anything with me. I ended up leaving and I don’t think I’ll ever return to this location. I’ll be sure to tell my family and friends about this experience too.
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October 2023 by Taylor T
I wish I could give this place zero stars. I had the worst experience here and I didn't even get serviced. I waited almost an hour just to TALK to someone about an oil change. I had to get out of my car and approach someone because they kept overlooking me and servicing the cars around me. I was met with a nasty attitude from the manager there. I will never go back to this location.
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October 2023 by Taylor T.
I wish I could give this place zero stars. I had the worst experience here and I didn't even get serviced. I waited almost an hour just to talk to someone about an oil change. I had to get out of my car and approach someone because they kept overlooking me and servicing the cars around me. I was met with a nasty attitude from the manager there. I will never go back to this location.
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September 2023 by Curtis Herring
my experience at the same Jiffy Lube (6510 New Hampshire Ave location just pass the DC line) is always a very good professional hassle free experience. They are efficient and prompt at attending to what service your vehicle needs. And they always offer options if you would like to do more to have your vehicle at peak performance in my opinion.
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September 2023 by Cuchi R.
Horrible service, I was there this morning waiting for over 1 hour and a half and they didn't let me leave but I wasn't even getting my oil changed yet.
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August 2023 by Janice Slaughter
I received excellent service to my late model car. The technicians offered me fast,efficient and a thorough check of all systems. My car ran much better. They checked tires,changed oil checked all systems applicable.I immediately noticed the improvement in the overall performance of my car. I would not hesitate returning to the Takoma Park location. I will be there soon.
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August 2023 by Kimberly King
Not my normal experience there but that day was not so great. In fact, it was bad. I got in line and No problem. They actually have a new service where they come to your car and see what you need. That was nice. Except it went downhill from there. No one ever came to my car bypassing me over and over for cars that came after me. When I asked one of the staff said, "they were here first." No, they weren't. Then I was asked to get out of line BEHIND cars who came after me and then being told by a skinny dude with dreads or plaits, I believe, that it really didn't really didn't matter because once I got in it wouldn't be that long." Well, it does matter. I was treated in a dismissive manner and served out of order. NOT ok. I needed an oil change and a battery $270 later. They topped off my coolant for $3.50. How much coolant is the equivalent of $3.50? Hmmm? The work was done nonetheless but the dismissive attitude of the team is inexcusable and sadly no one apologized. I will likely go back to my Bladensburg Rd. location for more courteous service. And, as an aside, over $170 for a 24 month battery is outrageous.