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June 2023 by RICG20 _CG
Very bad service, the staff does not know how to treat people well, they are not trained to serve customers...terrible, it is not recommended to go to that place.
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March 2023 by Maria Tux
I arrived at the store just to quote prices and Johanna, very friendly, helped me and convinced me to take the 4 lines
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March 2023 by Odile Gabay Engel
Exceptional costumer service. The young team has fantastic skills, from nice and friendly welcoming to trouble shooting any little issue. They won't give up until it's done and have many resources ! I have been helped resolving issues with my new iPhone 13 ProMax (that I bought there), nothing was evident for me, and they figured out every single time. I am very happy we still have people like them to help (where spending 2 hours on line with Apple services did not resolve any of my issues !). They are precious, plse Cricket cherish them !
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March 2023 by Encarnacion Dubon
Well, last night I was surprised accompanying my wife's nephew. Two months ago, this has been happening to him. On Tuesday, he went to pay for his phone, and the boy paid the money, and he didn't activate the phone. When he got home, the phone wasn't activated. He charged him and the money and grabbed him and I went so far as to tell him that because he does it with humble people, he who didn't have to do it with anyone, three times the counter made him hit and then I told him to hit me if he didn't like me, the truth is. that I told him that he was a scoundrel because he did that, he is not a good person, not a good worker, I have two people and I have never met a person and Gual that the
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March 2023 by Mohamed Jabbie
The customer service at the takoma park location was amazing.. I am 100% satisfied with the service.
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March 2023 by Karla Mercado
I was very disappointed today in this store, I had the best intentions of grabbing a line with my partner, but when I saw my partner in a terrible way discriminating against another person who was before us, and then my partner asked if they were employees Because neither of them even got up to ask if we needed any service or how they could help us. What a shame and shame for my partner who has been a cricket client for years, and who had recommended them to me.It is because of employees like these that companies go down, because of this type of customer service.Personally, I do not recommend this location.1323 univirsity blvd E Takoma park Maryland 20912.
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March 2023 by William Benitez
The service in this store is the worst I have ever seen, when I arrived for a question, neither of the two employees got up from where they were, I had to ask if they work in that place so that they would pay attention to me. As a longtime Cricket customer, I felt slighted.I DO NOT RECOMMEND THIS STORE.
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March 2023 by Remy Maurice
Jennifer was amazing !! Thank you for the great service
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March 2022 by kalia j
Very friendly staff, clean store. Bianca helped me out and she was very attentive and courteous with me! 10/10 would recommend.
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March 2022 by Bianca F
GREAT customer service. Staff was very helpful with all of my needs and concerns.
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March 2022 by Olga Rivera
Very nice and generous employees. Will keep on coming to this location. Very affordable pricing :)
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March 2022 by Jennifer Tejada
Very clean, GREAT customer service!! Highly Recommend :)
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March 2022 by joel escobar
New store, Great customer service
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September 2013 by J M.
Cricket is the WORST service provider. We could not get any connections in Silver Spring and when we tried to cancel we had to go into a store, they made it so difficult on the phone. Do not get CRICKET!
