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February 2024 by Ashley Rubin
The people who run this store are terrible. I went into the store awhile back with my service animal and an older man behind the counter told me to leave. I tried to explain to him that in America service animals have the right to lawfully enter a store with me as they are not a regular pet. The man tried to get loud so I left. A few months later I go to the store again with my girlfriend and again with my service animal. This time a younger guy was behind the counter, he begins to yell and this time I explained again to this younger man that in this country service animals have rights. He proceeded to call PG county police on me. Thinking I would leave (which I did not) he was surprised that I stayed. The police arrived and the situation was explained. The police told him that I was within my rights and if they denied me entrance of the store I would be well within my rights to file a lawsuit against the owner of this store. The man behind the counter looked dumb as hell after the cops pretty much told him that he was in the wrong. The guy looked like he had egg on his face, he looked sheepish and pretty much embarrassed. I will not ever enter this store and the customer service is terrible. We need to stop supporting these people because they come in our communities and act rude towards the people who actually utilize their store and put money in their pockets. These people are straight up ? clowns. I am a disabled veteran who served 13 years in the military. You cannot stop someone from bringing a service animal into your store. You need to understand the laws if you’re going to run a business. Educate yourselves before you continue to look foolish how you all did that day. Such an embarrassment. I also feel like you all should leave this community if you cannot respect the people who support this subpar store.Update: The reply is a joke and you all will do noting to fix this mess. You are just offering lip service, generic replies, lies, and I would not be surprised if you used artificial intelligence to craft the reply!
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November 2023 by Paulette Jackson
I was in the store a few minutes ago and the man training the new people was very rude and abrupt with me regarding the lottery. I requested Powerball and Cash 4 Life tickets and as I was about to make another request the man said in a loud voice "just give them all to me" and my response was okay slow down and you dont have to be so forceful. I told him that it would be because of his treatment I would not return and the man working said "GOOD". I am so disappointed by this treatment.
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March 2023 by ivan lee
This is my favorite shell there's always a lot of pumps available I don't really interact with the staff because I have the fuel rewards app it allows me to pump my gas and pay from my phone The only other time I go Inside is when I want to buy Snacks for bonus points in the app When I didn't go in there the staff did not give me a problem
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March 2022 by Lonnell Wilson
Price gougers on gas beware
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May 2021 by Kevin Spann
Staff was friendly and store well stocked (little tight inside). Good location......
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January 2021 by Tamika LaShelle
It is a gas station
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January 2021 by Quan Mathis
They need to be a little more friendly
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November 2020 by T H
It's a gas station got gas
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September 2020 by Tim Harris
Just some gas
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August 2020 by Ms McCray
Cashier was very rude. Wouldn't open door wasn't in store
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August 2019 by Kevin Cole
I have been observing this Shell financial business with the community it's serving for years. Everything in the store is cheap when using a credit card. Everything in the store is expensive when using cash. Tobacco products are very high with cash, cheap when payment is used with credit. Something to analyze.
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November 2018 by Cavelia Forbes
Fill up please
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October 2018 by Smiles Khan
So far this gas station is good about gas and if you need a quick shop. Plus its also have auto mechanic shop.
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October 2018 by Ivori Anthony
The New guy that works midshift..young thin guy...I'll be getting his name soon...is rude and Discriminatory..And You all will be hearing more about him.THEY may not know about the Bp kettering situation but there day is coming...Soon!!!!They are located in a primarily Black neighborhood ,and thrive on Our money(not mines anymore) @ treat US like trash...PLEASE STOP FRANCHISING THIS BUSINESS!!!!!
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October 2018 by Rhonda R
Over price on drinks/ snacks.
