8AM - 5:30PM
100 Sparks Valley Rd Suite B, Sparks Glencoe“I was so impressed with Omar Ullah from the Fulton Bank, Timonium office! His costumer service and professionalism were exceptional and he provided me with piece of mind through what could've been an incredibly stressful situation. He kept me updated on the situation and was extremely knowledgable and efficient. I truly can't give enough positive praise for his help!”
8:30AM - 5:30PM
201 W Padonia Rd # 200, Timonium“I have nothing but great things to say about PBCU. Their professionalism is unmatched. Great customer service is given within the branch as well as via email. Olga Ramos has assisted me multiple times and is always prompt and professional. She's very personable and I'm always happy to see an email from Olga : ). Very pleased to be banking with PBCU.”
“I have been a member of AFFCU for over 12 years. I wanted to get away from big banks that didn’t care about it’s members. My employer had AFFCU come out to a company event and when I met their team members they made me feel like family. I use them for all my banking needs, from credit cards to car loans. They have amazing rates and I will be a member for life. Thank you for making me feel like family and not just a number.”
“Jonathan and Chuck have it down! I would give them ten stars if I could. Proud to have two of my cars with them. Their professionalism, expertise, and care are stellar. First class!”
“I went to the Drive Thru ATM and made a deposit of $20.00 and it kept my money with the screen reading "It did not detect any money," I called the CS they gave me a Provisional and told me to go into the Branch in the morning and when I went into the Branch (Owings Mills Md) they treated me with such professionalism acknowledged the ATM Error said they had the repair tech on the way and took care of the situation.....This is ANOTHER REVIEW: I went to the ATM again 12/28/23 and the same thing occurred with the ATM Drive Thru. It was a little after 4:00pm and I saw the Bank Employees so I drove up to the window and honked my horn. The Employee WILLIAM came to the window and on the speaker and told me that they were closed it was a little after 4:00. I was so saddened because I needed to deposit my cash. I asked WILLIAM what he suggested that I do and WILLIAM SAVED THE DAY!!! He told me that the Walk-In had an ATM in the Lobby. WOW THANK YOU WILLIAM YOU ARE A BLESSING!!!”
“Maybe people had 1 bad experience, but I've been with this specific branch for around 2 years now, and every time I had an issue or question. Mr. Marlan(spelled his name wrong) and gigi and the entire staff have done everything swiftly and promptly. I'd say give them a second chance. They are extremely knowledgeable and very considerate both from a financial and empathetic perspective.”
9AM - 5PM
60 Painters Mill Rd, Owings Mills“I absolutely love visiting the Owings Mills branch. I met with Ms. Armstrong and nothing but kudos to her. She was extremely professional and very courteous. Great customer service goes a long way. She is nothing but an asset to the branch.”
9AM - 4PM
120 Shawan Rd, Hunt Valley“I received 2 new cards in the mail but when calling the number to activate them, was told that my information was not correct. I went into this branch and Jamie helped sort out the problem with my account quickly. She was very professional and helpful. Thank you.”
“Olivia was FANTASTIC! I came in last minute 15 mins until closing to handle some business for my work that caused her to work a little later and I thank her for that. She was professional, courteous and friendly! Great customer service! I thank her!”
“This is the second time that I have worked with Meridian on my home mortgage and it was great. April and her team really take the time to look after their clients and make the process seamless.”
“There is another ATM outside. I was so frustrated because I walked up thinking this was the only atm with the door locked; so look around the corner to the left of front door and you’ll see it”
“One of my friends has informed me that the service he received at the Reisterstown location was an excellent experience…He says Ms Janae Coombs was very helpful and attentive to his needs. Would give more stars if it were possible. Thanks again Ms Janae for outstanding service!!!”
“Great branch. Clea Villaflores took care of all our needs and satisfaction with multiple account changes. I would trust her with my own mother's banking because that's exactly what we I did this visit. Clea took care of everything my mother needed done!!!”
9AM - 5PM
9625 Deereco Rd, Timonium“Thank you Leslie Amrein for your excellent customer service, you went over all details you explained everything to me. I've been banking with M&T Bank for over 20 years and with excellent customer service from representatives like Leslie I will continue my business with M&T Bank.”
“I absolutely love this branch for more then one reason. My bank card got compromised and I stopped at this branch. John assisted me with such accuracy and enthusiasm, making me feel as if I was the only customer there that mattered. Before i knew it, he was done replacing my card and I was on my merry way. Thanks guys!”
10AM - 4PM
14213 Jarrettsville Pike, Phoenix“Have been dealing with this branch for many years. No complaint at all! The staff has always been professional and courteous. Have bought foreign currencies with the branch a couple of times. The manager even called me when the foreign currencies arrived.”
9AM - 5PM
10315 Reisterstown Rd, Owings Mills“Truly Great Service! I went in to do banking after opening an account online. I was greeted as soon as I walked in. I met with 3 different associates and was helped quickly and courteously by each. I was not expecting this level of personal service.”
“As a residential real estate investor, I finally decided to jump into commercial properties to see what's it like. It was extremely difficult finding a lender willing to work with me on mixed-used properties. Eastern Savings Bank accepted the challenge and within less than 40 days (normally 60+ days for commercial), was successful in providing me a loan for my commercial property. The Eastern Savings Team was the most experienced and consistent group of folks I've ever worked with in all of my transactions and closings. My main POC, Mr. Scott Freitag, Senior Loan Officer worked with me and communicated with me almost daily via email and text messages to keep me in the loop, advise me and even recommend alternatives when he saw me making decisions that would not be most advantageous for me or by business. He walked me through the entire process and even post closing, we continue to meet and chat to discuss best practices and lessons learned. I emphatically encourage any new real estate investor or just a potential new home owner to reach out and contact Scott and Eastern Savings Bank for your future transactions. You will not be disappointed!Thanks,CharlesSatisfied Client”
9AM - 5PM
11139 York Rd, Hunt Valley“I have had an account with PNC for 15 years and at this branch for 10 years. The service I have received is exceptional for both accuracy and friendliness. Although staff seem to cycle through here for training, they have always gone out of their way to be helpful when I have problems with on-line banking or other unusual situations.”
“Great branch. Clea Villaflores took care of all our needs and satisfaction with multiple account changes. I would trust her with my own mother's banking because that's exactly what we I did this visit. Clea took care of everything my mother needed done!!!”
“On April 13, 2024, I obtained a loan for a vehicle from SECU in Owings Mills and Ms. Lana Sapojnik, Member Advisor provided outstanding customer service. I have dealt with Ms. Sapojnik numerous times over many years concerning financial matters, and she is very knowledgeable, courteous and professional. I highly recommend the SECU in Owings Mills and Ms. Sapojnik who is also very nice.”
9AM - 5PM
800 York Rd, Towson“Joshua and Gary were so nice!! Bria was also great and the emoji they have on the front counter made me giggle and made my day :) everything about this branch was wonderful and a 10/10 experience.”
9AM - 5PM
11330 York Rd, Cockeysville“Monai is so helpful with whatever I need, whether it is my personal banking or help with my business! Her customer service and attention to detail is so impressive and reminds me why I choose Chase. Thank you for being a rock star!”
10AM - 4PM
11915 Reisterstown Rd, Reisterstown“Never any problems at this branch. Sometimes there is a line but it usually goes fast. I mostly engage with the tellers, not the customer service area but everyone is nice and professional.About others posting comments of discontent, if you feel you get less than stellar service, approach the manager and work it out. Don’t come online and gripe as that never gives the bank the chance to make you happy.”
9AM - 6PM
2050 York Rd, Timonium“Jason was extremely helpful. I came to this location after receiving horrific customer service at the Towson branch and Jason was able to not only complete my transaction within 5 minutes but he was also very kind throughout the whole transaction.”
“Wittenbach is a dynamic company led by a blend of experienced and innovative leaders. Committed to growth and innovation, we build on strong foundational principles to adapt to the evolving needs of our employees and customers. Our team's dedication fuels our pursuit of new opportunities and solutions.”