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May 2024 by Terri Brown
I love this place. The staff/owners go above and beyond to satisfy you with great service and products.If they don't have it, they know how to get it
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May 2024 by Glue Guy
Nice small hardware store. Very helpful staff.
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May 2024 by Jake Boucher
They always have what we need!
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May 2024 by Lew Schmidt
Great place to find tool rentals, all the home & garden DYI tools, fasteners, locks, etc..., and some unique good quality mechanics & carpentry hand tools.
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April 2024 by Andrew D
Very friendly and helpful staff. I was happy to see they have Jonathan Green grass seed. Thank you
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February 2024 by Tony Murphy
Bit pricey
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February 2024 by John Paul
When you can't find a part anywhere, they are the place to go. If they don't have it, they can order it for you.
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December 2023 by christopher peters
Rentals always have issues
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October 2023 by Dan Savage
If I could rate this location any lower- I would. I have had nothing but pleasant exchanges with the staff, however the owner and equipment leave much to be desired. This was my fourth year in a row (and my last) renting law equipment from them for fall seeding. For hourly rentals that start the clock at the register, I'd never let it bother me that it takes 30-45 minutes of the rental time for them to check out/ load the equipment. Last year, I went home with a slice seeder and core aerator and when I pulled to start the aerator the starter handle and cord pulled right out. They didn't have any other equipment available so I ended up loading it right back up and taking it back in. For the Inconvenience, they refunded my rental... for the equipment the broke before use. This year, even with brand new equipment, the chain snapped on the core aerator less that three feet in to the job. On par from the year before, the best they could do for the customer is refund the rental cost. Not bring new equipment. Not offer any further rental options. Not make any consideration for the time spent all for none. When the owner of this location came to pick up the equipment curbside, as it couldn't even be loaded back in to my truck without the chain, he left the ramps that had been rented along side the equipment. The store had called to follow up- and I told them I would be happy to bring them by, as they had not moved since they came to pick up the equipment. THE DAY AFTER I spoke with them, the owner calls me and leaves a voice mail expressing that they "have me on camera"... picking them up? A clear accusation of theft. I promptly returned his call and expressed my dissatisfaction with the situation, the insinuation, and customer service, which was completely disregarded. I told him I would no longer be using that location, to his reply "that would be a true blessing". Aside from refunding the rental fees, for the equipment that was never used and PROMPTLY returned, there was not even an attempt at anything resembling customer service or satisfaction. He had no problem being fully transparent that he couldn't care less about my business or coming to any resolution. Not only will I never use this location again- I will highly encourage that no one use this location unless you're ready for a headache
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September 2023 by D. S.
If I could rate this location any lower- I would. I have had nothing but pleasant exchanges with the staff, however the owner and equipment leave much to be desired. This was my fourth year in a row (and my last) renting law equipment from them for fall seeding. For hourly rentals that start the clock at the register, I'd never let it bother me that it takes 30-45 minutes of the rental time for them to check out/ load the equipment. Last year, I went home with a slice seeder and core aerator and when I pulled to start the aerator the starter handle and cord pulled right out. They didn't have any other equipment available so I ended up loading it right back up and taking it back in. For the Inconvenience, they refunded my rental... for the equipment the broke before use. This year, even with brand new equipment, the chain snapped on the core aerator less that three feet in to the job. On par from the year before, the best they could do for the customer is refund the rental cost. Not bring new equipment. Not offer any further rental options. Not make any consideration for the time spent all for none. When the owner of this location came to pick up the equipment curbside, as it couldn't even be loaded back in to my truck without the chain, he left the ramps that had been rented along side the equipment. The store had called to follow up- and I told them I would be happy to bring them by, as they had not moved since they came to pick up the equipment. THE DAY AFTER I spoke with them, the owner calls me and leaves a voice mail expressing that they "have me on camera"... picking them up? A clear accusation of theft. I promptly returned his call and expressed my dissatisfaction with the situation, the insinuation, and customer service, which was completely disregarded. I told him I would no longer be using that location, to his reply "that would be a true blessing". Aside from refunding the rental fees, for the equipment that was never used and PROMPTLY returned, there was not even an attempt at anything resembling customer service or satisfaction. He had no problem being fully transparent that he couldn't care less about my business or coming to any resolution. Not only will I never use this location again- I will highly encourage that no one use this location unless you're ready for a headache
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September 2023 by Rich O.
Stay away. I rented a landscape bedscaper. It arrived looking like it was 20 years old. It burned through a belt after the first 30 minutes. They replaced the belt, which lasted about an hour. Customer service said they would call me after it was properly fixed, which they never did. I called a week later and they said call back next week, which I did and got passed around, hung up on, and eventually I got to the owner. He said it was only made for small jobs and he wouldn't return it to me or refund me any portion after I offered to split the cost since I got some use out of it. He said I had it for 24 hours. I explained that it only worked for 1.5 of those hours. He hung up on me. Rent from anywhere else.
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June 2023 by Gaspar Cruz
Small store but good service for it's size!
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June 2023 by Monica Baker
I called to see if they had an item in stock. The associate had never heard of the item, so she put me on hold to check. When she came back 5 minutes later, she gave me a vague answer, never really telling me if they carried the item, and I ended up having to drive to the store to look for the item. Nobody greeted me when I walked in even though there were 2 associates working the counter and only 3 people in the store. I didn't find the item I was looking for and I wish the associate would have taken the time to understand what I was looking for so I hadn't wasted my gas and time to go look myself.
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May 2023 by Peter Woodside
Customer service rocks plus the military discount trumps Lowes and Ace Hardware
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April 2023 by T Benefield
Rented a 6/36 trencher and was very pleased with the customer service. Trencher needed new tires but worked well enough. Super impressed with the customer service....can't say enough good about them!!!
