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August 2024 by Chris In VA
My family and I were traveling home from Ocean City and we had a mechanical problem with our Volvo. No shops near us my wife contacted Snow Hill and they jumped into action helping us. They towed the vehicle to their shop and quickly got us running again. Everyone my wife dealt with was extremely nice and helpful. I cannot say thank you enough for the service we received and I highly recommend this repair shop and its team.
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August 2024 by Glenn Sterner
This was the worst experience I have ever had with getting work completed on a car. It took over 6 months, three visits, and using two locations for them to finish body work that was the result of a hit and run on my Wrangler’s quarter panel. The first time they indicated it would be done, they had the car for nearly two months. They rushed to have it completed the week of pick up, and four of the items that were being worked on were incomplete or incorrect. I then had to drop it off to their Wilmington location, and after a month of them having the car at that location, with explicit items noted in an email, it was still incomplete. I then had to drop it off again, and they finally finished it. Beware, avoid this place at all costs, and be sure you check over the work carefully as the quality is simply unprofessional.
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June 2024 by Joe Baroch
I highly recommend snow hill auto body, my truck came back looking like brand new, clean and shiny like it was never hit, they were great to deal with and job was done even before i thought it would be done, excellent service 5 star service
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May 2024 by Kiran Dixit -MDA-
It gives me immense pleasure to write this review. I was in urgent need of a new front mirror and researched several possibilities in my area. The estimates were sky high and there was no personal touch in customer service. Luckily, I found this auto shop on a website with great reviews. I live in Salisbury, still I took my car to Snow Hill Auto Body Shop. I met a wonderful person, Anna Grimm, who was both professional and caring. She took the time to look for an estimate for my broken mirror and helped me get a reasonable price. Thank you to the Auto body shop leader and team for your help when it was most needed.
I would give Snow Hill Auto Body Shop 5 in fact maximum stars for exceptional customer service (particularly Anna Grimm), prompt assistance and technical expertise. I would recommend this shop to anyone looking for auto repair services. You won’t be disappointed!!!Thanks Auto Body!!
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March 2024 by Yolanda Mitchell
Once again, I'm a happy customer ? I would give Snow Hill Auto Body 10 stars ? if I could.They did as they promised, and gave me outstanding service, but honesty, I'm not surprised. I live in Salisbury Maryland and I leave ALL the other auto body shop businesses near me, to bring my vehicles here. I will do it again, when and if necessary, plus I recommend anyone to do the same, it is definitely well worth the ride☺️
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February 2024 by Jeff Vermillion
Great people! Great quality! Everybody there truly goes above and beyond to provide the absolute best service!
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July 2023 by Sarah Lavato
Wonderful, friendly folks who go above and beyond to get you back on the road. Thank you, Loren and team, for coming to our rescue today! Your helpfulness and your kindness were such a blessing in a difficult situation.
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April 2023 by Beverly Wallerius
Mark and company do an excellent job on our vehicles
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January 2023 by Hope Walker
Forth time here. I would recommend them over and over.They kept me updated with all steps of the process from start to finish!Thank you toJasonLorenBrian.AND to the guys in the shop that fixed my "Ruby".Services: Body & Trim
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September 2022 by Barry Lokey
Love going there when I have to, very pleasant to deal with.
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June 2022 by Vittoria Lynne Citro
Worked with Jason to get an estimate on my vehicle. Very professional, attentive, and couldn't have been more helpful and understand of my concerns. This shop does great work and if something is not perfect upon completion, they will correct it.
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June 2022 by Kathy Bounds
Communication between business and customer was not great. Took 3 weeks to have my car fixed (for a scratch down the side). Would not use again.Services: Painting
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May 2022 by Kasha A. DiLisio
Always friendly, honest and they do good work! They work well with my auto insurance (usaa) and car rental (enterprise). And their work gets done in a timely manner!
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April 2022 by Carlos Menendez
Amazing work! They stay in contact and suggest other options if needed. Little issues are handled quickly during their available windows, which is 100% understandable. I am taking my partners vehicle their for a smaller job than my own, and I have no doubt they will also do a great job! Please don't hesitate and understand that their delays are not their fault but shipping. Once the vehicles are done, you WILL be very content and comfortable with everything they do!!
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April 2022 by Nicole Wiley
From start to finish Snow Hill Auto Body took care of my truck. I was very pleased with their work time and attention. I was in an accident plus there was a recall and I got my truck back better than it was before. Even the paint job was crazy cool. I'm very pleased with what they done. Thanks to Jason Auntie Lorenda and their team for all they did.Services: Tires
