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“I am super impressed with how friendly and fast the customer service is at this bank. From the moment I walk in to the interaction to me leaving every step I feel welcomed. I've never had such a banking experience like this until I joined as a client of Middletown Valley Bank. If you are looking for a good bank with great customer service and a hometown feel look no further.”
“I have got to tell you how great a help Amber at M&T bank in Rouzerville PA has been to me and my family. My father passed away in September 2023, which was difficult already, but then my sister, who is a specialist doctor at a major hospital as well as a mother of two little kids, and who lives halfway across the country, had to take on the additional task of executor of his estate. She has had absolutely no time to spare to do things like travel repeatedly to PA, which at first we thought was going to be necessary to close out his account and his safe deposit box. There seemed to be a lot of documents and red tape involved. Amber, who has years of experience with M&T, worked out a way to streamline this whole process so that my sister only has to come in once and get everything done same day. Amber also said we should contact her again if there is any way she can help move this whole process along. I am just floored and grateful for Amber's extensive knowledge, quick thinking and friendly helpfulness!”
“I’ve had accounts with BDFCU since I was a child and left for awhile but then re-opened accounts about 4-5 years ago & I was shocked to see such bad reviews. I understand they definitely aren’t as up to speed as a lot of larger credit unions or banks but I’ve rarely had a bad experience. I can almost always get through to the local branch (although when I don’t, I do feel the call center is almost a waste of time) but I’ve always reached someone when I’ve needed them & I never have an issue with holds or anything like that which I LOVE! I use the secure messaging feature a lot on their app & I get a response within hours & I’ve recently had some issues with refunds that I had to dispute & I was pleasantly surprised at how easy the process was. I do normally go to the main branch so I don’t have a lot of experience or feedback related to the other branches & I have also had a situation with charges causing my card to get blocked but thankfully it wasn’t something I use frequently. There’s always room for growth & improvements but I have no complaints!”
“Great customer experience today at Conamar Drive Branch! Special thanks to John Kimmel, Derek, & Ginger! I needed to restructure some accounts and all were super helpful. Thanks PNC”
“Great customer experience and service with Diana. She took the time and care to help me with my issue. Glad to see this branch is still in person and fully staffed. Thx”
“I've been doing both business and personal banking here for years. Couldn't be happier. They go above and beyond to help you. Greg White, Brian Cook, and Tim Parry are all excellent. Would highly recommend them.”
“Any time I need to go to the bank, I hope that I'm nearby this location. Sean always make me feel welcome no matter how busy they are. His genuine and pleasant personality makes me enjoy stopping in. Brittany is also helpful and kind. I often feel like a burden to some tellers but even in situations where they can't help me, I always feel respected and valued as a customer here.”
“Personally, I have only had the best experiences with Patriot Federal Credit Union. The branch manager, Holly Miller, has made banking for my business incredibly easy and has helped me setup a great system for managing my business finances.”
“A great bank. The staff are pleasant & capable. They have all the services you need without charging you an arm & a leg for storing your money. Interest rates on savings are higher than other places”
“I use this bank for all of my banking needs. The staff is very friendly and helpful. I always get a friendly hello and smile from the tellers. Janice and Terry make my banking experience something to "look forward to".”
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“The organization that I work for has been a customer of this branch since 2016. It is nice to make weekly deposits and be greeted with friendly and professional service every week. Knowing that when you walk in the door you will get a warm and friendly greeting from Peggy, Brooke or Maggie which is then followed with exceptional service. Whether you go in person or contact them by phone you always have the peace of mind that your questions will be answered and your banking needs taken care of.”