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January 2024 by Sylvia York
They never answers the phone makes it hard to pay bills since they have no electronic payment system...very poor customer service.
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October 2022 by Edwina Cooper
Does not timely send out policy, misspelling of name and incorrect policy term.As a result you have to go through processes which are time consuming with the same result.
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January 2022 by Patrice Anderson
Wonderful
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May 2021 by Avery Coffey
I called them 2 days straight for over 11 times & they never answered the phone. They let it ring a few times & then hung the phone up so it wouldn’t go to the voicemail. Smh. Both days say that they close at 8 o’clock
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November 2020 by Uneek Love
They have a very nice lady at the front desk who answers the phone and take the payments .. she is always pleasant ..
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September 2020 by Tylynn Willis
Great customer service!
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September 2020 by Sapphire Crystal
It appears to be a lousy company.
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July 2020 by Marion L. Mealing
I've been with this company for 25+ years! The Silver Spring office in MD is the worst in doing business! They place you on hold and never come back to your call. All I want to do is pay my insurance premium and it's a problem to answer the phone! Their line is constantly busy because they keep the customers on hold and never return! This office is the least professional!
