“The tow dolly trailer I rented needed basic maintenance. The right turn signal was inoperative. The hitch connector knob to attach the trailer needed lubrication and I did that myself. The pick up location was a little sketchy. Also the tow dolly we having the woods and I had to drag it around 180° to attach it to my truck which was difficult.”
Open 24 hours
619 Sligo Ave, Silver Spring“Walked in at the last possible minute before closing . Amon and Bemi helped us unconditionally. Reservation was for the following day but that didn't matter . We had last minute change of plans and these guys went out of their way to help us . They even upgraded the car for no additional fees . Five stars all the way ! So happy we had these guys to assist us in a time of need .”
9AM - 2PM
11275 A New Hampshire Ave, Silver Spring“I am pleased to report that my experience with Budget does not reflect the reviews from a few years back. Indeed, my experience is quite the opposite: great customer service, competitive rates, and a fine selection of vehicles. This review is being posted with confidence based on several rental experiences, rather than a single event that could or could not reflect normal operations. For a variety of reasons, we've had to utilize rental cars on several occasions over the past two years, and each time the staff at this Budget location has accommodated us in a friendly and efficient manner. No problems and no hassles builds loyalty, and I will definitely use their services again.”
“I was seen promptly, the clerk was friendly and the equipment was newer and in excellent condition (backup camera was a big plus). The clerk also called me right after I dropped off the van to remind me of a few things I left back in the store, which I was able to get. Parking at a nearby lot was plentiful on a Sunday. I highly recommend this location for U-Haul needs.”