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August 2024 by Renee Hill
Went in to Staples to pick up an order that had been printed in b/w although I had placed the online order in color. The wait time to re-print was a bit long but in the end Shon made it worthwhile. He placed each of the doc reports in clear beautiful binder covers as an apology for such a long wait. It was well worth it as all of the reports fit perfectly and turned out looking incredible. Even got compliments from the attorneys receiving the reports. Thanks again Shon for the good work. Greatly appreciated!!!!
Renee H
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July 2024 by Jo Collins
I appreciate the customer service provided by an associate to locate the merchandise that I was interested in purchasing. He (name tag label "Coach") brought me options to choose from. I only wanted to purchase one item; I realized I needed more than one of item and I purchased two items (Apple Tag). Thank you for your assistance. I appreciate you showing a customer service sense of readiness and being professional.
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July 2024 by Laney Gardner
Great service all around.
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July 2024 by Liz Scherer
Well stocked, friendly staff, convenient location.
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July 2024 by Scott Harper
good customer service
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June 2024 by Olympia Koskinas
Been shopping at Staples for years. They have everything I need, from envelopes to ink cartridges and tech items. Staff is kind -- they spot a wandering or confused client right away and offer assistance. I'm a happy customer!
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June 2024 by Jaime Sanchez
This Staples is the only place in this area that has all things I need for my office to run. Paper supplies, toner, ink, ledgers, printing paper.
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April 2024 by Lynne Scheib
Personable and well-informed staff members who let me know how to recycle electronics through Staples.
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April 2024 by Jasa Bangura
Worst customer service experience, employees don’t want to help they just talk to each other on the walkie and act lazy and don’t want to attend to the customers. Bring in the robots.
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February 2024 by Wendy-Nia Griffin
PLEASE HIRE MORE PEOPLE in print shop. They are helpful when you finally get their attention. This is not the staff’s fault. This a managerial corporate decision issue. I came at 11 and am still standing her at 11:41. I have the time to film and write this review.This store is chronically under staffed. Why do I have to go to another neighborhood (please read between the lines) to get what I need in a reasonable amount of time?
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February 2024 by Anthony C Smith
Staff were very friendly and helpful!
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September 2023 by MHeartK Arts&Crafts
Hi there,I usually do not do this but I have to so your team is aware.On August 25, I ordered an outdoor banner that was needed for the Festival on 9/3/2023. I was informed that it will arrived on 8/30/23. I came to the store in Glenmont to pick up the indoor banner, however, the outdoor banner was not ready to be picked up. I was informed that it will re-deliver on Saturday, 9/2/23. When I called and spoke to Angie, I was told that the outdoor banner has no track of being delivered to be picked-up. Thankfully, there's Angie to the rescue. She made a lamited one just for me to have something to use for the event. Mind you, i paid $88 dollars for the banner. I commend Angie for extra mile.I still needed the original banner as we would need it for the Labor Day Parade. I was informed that at least someone would call me on Monday morning (Labor Day) regarding about the banner. No phone call!Today, 9/5/23, I called because nobody bothered to phone me back on Monday. The banner still has not arrived yet.The Festival and Parade already passed. I could not use the Banner anymore.I will try other locations but if it's gonna happen again, people will need to know.What happened to a Good Customer Service or Good Service??????Yes, you can contact me but I stated my case.Not So Happy Customer!M
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August 2023 by Herve Kasangana
If you need to buy office's staff. The place where to go
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July 2023 by Sean Hardman
This is One store I Like In The Glenmont Shopping Center Not Far from CVS Pharmacy and Madam's Papusas . This Is called Staples . It's An Office Supply store . As You go into the sliding doors On the way in They have things from Computers , Office Chairs , To Printers and Printer Inks , Date Books , Journals , And Computer Paper , School Supplies to so Much more . They have very good Tech Staff On Hand when you need help . They have Great Managers On hand if You need to order something . This is a place I Love coming to To Get Blank Journals To Datebooks and Pens . Near the customer Service Counter Registers They have Candies for Kids as well as adults . This place Is a Office Supply Paradise . You can get Lost In there For Years and never find Your way Out till you are satisfied with the things You want there . The Prices sometimes are affordable there and there are deals to be has every single Saturdays In their Ads . But I think It Might be best to have printed Out coupons to send through People's Postal Addresses Not Just On Emails as a suggestion for the future . I did Put an Online application a few weeks ago and I would Love to work for this place as a Cashier someday soon If they will have me . I am Dependable , Reliable , Quick On My Feet , Very Interactive with The customers , I am flexible , Dedicated , Determined , Faithful, Loyal , And Devoted Hard worker . If they give me a chance , I will RIDE FOR THE BRAND . But It's In their hands to decide . But I want a Full time Job there nothing more or less . For the things You all need at this store and love the customer Service and all And You Love it as I do this Place is for you . So Please show Your support and give this place the business It deserves again . We all Look Forward to seeing You all again Really soon .
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July 2023 by Evan Capps
I went to this location to print out some colored prints of some photos I had taken. I gave the man a flash drive with the images on them and he handed it to another employee. When they saw the images they wanted them, the employee said make sure to save a copy of those images. They wanted to keep a copy of my pictures without my consent. This made me very angry and I left. No person has the right to take copies of your personal pictures. They are essentially intellectual property and should not be taken from you.
