-
March 2024 by tadm Freyberger
An amazing, upfront car dealership. A very smooth, painless process!! Ask for Cameron, he was very professional and knowledgeable!!
-
January 2024 by Brooke C.
I bought a car from here. Service is OK move extremely slow. contract and what they're saying are different so beware please read your contracts and negotiate from the contract that you signed would not recommend.
-
November 2023 by Bob B.
I struggle to write this review because this dealership is owned and operated by a great guy. He truly cares about every single customer and will reach out to you if there is an issue. So for this review I'm just going to explain my experience today. I had an appointment at 9 for a transmission flush and oil change. I was on time and at 12:00 I found out that the work would cost twice as much, which wasn't in my budget. So I wanted to leave only to find out it would be another hour before my vehicle would be ready. No respect for my time and when I expressed my frustration I was told "look we are busy today". Sorry this was the last straw for me.
-
August 2023 by Marie M.
I 100 percent recommend this dealership. T was our car seller and was just AMAZING ! Amazing customer service , friendly and Very professional. If you need to purchase a car definitely go to T . Also Joshua the finance manager was amazing as well everything went smoothly . Mrs.P was amazing as well she really made us feel comfortable and was very helpful. They truly care about their customers. We definitely left SATISFIED!! Thank You for being great with us,Marie & Miguel
-
July 2023 by Kelly J.
Do not use this business if you need your car repaired in a timely manner. Every time I drop my car off I have had to be aggressive just to even get any information. They will forget all about you. They also do not return calls. I have been waiting over a month for a return call.The owner reached out to me and he is going to follow-up on the status of my vehicle. I really appreciate the communication.
-
May 2023 by Zinoosh F.
Update:Gibbs, the owner, called this morning and gave me the opportunity to discuss my complaint which I really appreciated. He said the next time I have an issue with my car to call him directly which diffused the tension I was feeling about the whole situation.--I have had mixed reviews with the service department over the years. Recently, I brought my car in for a fuel leak issue. Near the end of the drop-off day the service manager called to say the technician hadn't seen my car and would look at it the next day. Ok fine. So the next day comes around and I hear nothing. I called and was told the service manager wasn't in, meaning there hadn't even been a diagnostic and that I'd have to wait another day. So the following day, I hear nothing. I text them and hear nothing. I call and they say the service manager is with a customer, he'll call back. He doesn't call back. I call back again and he's gone for the day. So this morning i went and picked up my car and took it to another mechanic. During the process of returning my keys, the service manager tells me that he didn't call me because the tech hadn't looked at it yet and didn't know when he would look at it. Ok, so you're going to hang onto my car for nearly 4 days and I'm just supposed to wait around without a clue as to what's going on? Just not the kind of service I was expecting. Communicating with a customer shouldn't be optional.
-
April 2023 by Serena S.
Got a flat tire on my Blazer fixed here. Good service! Their waiting area is roomy, and I was able to remotely work while I waited for my car.I was also able to sell one of our cars here for a surprisingly great price!
-
March 2023 by Jen M.
Worked with Esmeralda to buy a certified new suburban. She made the process as quick and easy as possible for me. She was flexible and accommodated my needs. I would recommend her and her team to friends and family.
-
November 2022 by Jose M.
I don't have much to add to those reviewers who have pointed out the market adjustment nonsense, notwithstanding GM warning dealers against it. When I first visited this dealership they were much more straight up (or so they seemed). I even had a good experience with Jim, one of their sales managers (who is actually on the Cadillac side). But then the market adjustments started to show up on their prices and that was that. I understand that a lot of dealers are playing this market adjustment game so I don't want to single out Sports Chevrolet as if they're the only ones doing it. But as consumers, we won't stop getting ripped off until we stop rewarding dealerships for playing those games.
-
November 2022 by Vince H.
Was in a position where I had to replace a vehicle. I primarily buy used. I went to Sport Chevrolet in Silver Spring, MD. I live on Northern Virginia and the traffic was crazy that day. I called the used car manager Vince and told him I was stuck in traffic. He said, "I can stay late or we can reschedule." I told him I'd be there. He and a salesman Randy stayed. I looked at 2 vehicles, drove one and bought it. It was a great deal as well...a 2019 Malibu that turned over to 9,000 miles on the test drive.They processed my trade, paperwork, and everything in no time. I highly recommend them. No games, no smoke and mirrors, no bait and switch. Business the old fashioned way. 10 out of 10.
-
October 2022 by Dr Jason B.
Upon entering you're greeted and everything.They have the AC on so ventilation was good.The overall place seemed clean and there was sanitizer available.This location however is ripping off consumers by charging a "Market Adjustment". Not only that but after trying to explain simple economics to the sales guy I was dealing with. About how they're taking ADVANTAGE of a pandemic during a time of crisis in the U.S.A, The sales guy actually smiled and seemed VERY PROUD of his actions.The employees are NOWHERE near professional since they lack class in how they treat their customers. When talking numbers with the sales guy. He kept saying very loud and rudely " I'm not gonna go back and forth with you " like he had no class whatsoever.Which means if you're coming here to negotiate. You're TRULY wasting your time and they will begin to treat you like garbage. I have never seen sales people act like this nor is it professional.After reviewing the paperwork. This dealership to avoid detection puts their Market Adjustment inside the price of the car so you can't pursue it down the road easily once you find out you're the victim of fraud by the dealership. Not only that but on all the cars. You HAVE to buy their security package which is wheel locks at more then 5x the price and a security sticker at almost $500With all the crime going on these days. A 2in sticker saying "Theft Deterrent" is going to deter a thief these days. ROFL.So you're FORCED to buy the security package as well as paying the market adjustment as well as paying a "processing fee" too.The dealership tries to circumvent the law since in Maryland. Doc fees are capped by law at 500. Used to be 300. At this dealership they call it a processing fee to get around the law. VERY SHADY. They also don't advertise these fees in their FINAL PRICE as the picture will show. Clearly trying to mislead consumers.At this point after being treated like garbage for a couple of minutes. Because of trying to negotiate and ask what the scam fees were for. The new car manager comes over and says how's my employee treating you and begins to laugh.At this point I stood up and said have a good day.I've never in my life seen a dealership treat their customers as this dealership does. They also are very proud to be ripping off consumers during a pandemic despite according to public records receiving millions of taxpayer dollars in forgiveness money to help consumers. They're ripping off consumers here. Truly amazing....The noise level was normal for a car dealership except for the sales guy I was dealing with who kept raising his voice like a fool.Since I was the only one in the dealership that day. Can't really comment on the general crowd.Also after reading some other reviews. If this location is ripping people off on new car sales their service department is most likely shady too since while at the dealership. I seen a few people walk out of service into the parking lot mad and drive off fast.After seeing all this. I have decided to personally contact & order OIG to investigate this dealership. They're RIPPING OFF consumers on a MASSIVE LEVEL here and are actually laughing about their actions.Overall. NEVER AGAIN. I don't think I'll EVER buy a Chevy if this is the level of sales & service you get when spending thousands these days.
-
June 2022 by Todd B.
Whether it's a Corvette, Cadillac or Chevrolet (and the Corvette is technically a Chevy), you won't find a better dealer than Sport. The Service Department is top-notch. While everyone there is nice, I would recommend Derek Selden. He is honest and knowledgeable, which is what you need for your vehicle. He is friendly and kind, which is what we need when we go in for service. I've bought my last 3 vehicles at Sport, all Chevy's, and have had nothing but fun with them all. Well-built and well-engineered, I can't see myself buying anything else in the future because they've given me no problems at all. Derek has worked on them all, which means they are well taken care of. I believe that is also the reason they have all run so well. I could go on, but if you've read this far, what are you waiting for? Get to Sport!
-
June 2020 by Sergio Mauricio Muñoz Gamez
Very good experience
-
June 2019 by john smith
Fun day for corvette enthusiasts
