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February 2024 by Lailanie
i bought a camera for my daughter from here and the price was better than any other place i’ve seen. they were polite and respectful, i recommend them 100%
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January 2024 by sir riky
100% recommended
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January 2024 by Gm Guy
This is the greatest place to buy items new and used! And are extremely fair on giving money for my old jewelry and electronics!!
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January 2024 by Brittany D
Employees are always able to assist in a timely manner. Joel has always helped me, and been extremely honest and fair when I pawn items or need a loan.
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October 2023 by nicki Taylor
Customer Service is not good here at all. Brought in a piece of jewelry today, that was worth way more than what I asked to borrow. Guy behind the counter couldn’t find his tools needed to test my jewelry so he tells me any number off the top of his head. In a very rude condescending manner at that. They only work with people of their kind. If you want to be treated fairly and with respect, head over to Hampshire Pawnbrokers at 10210 New Hampshire Ave. The only reason I didn’t go there is because they’re closed on Sundays
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September 2023 by Soraya Bejarano
Excellent customer support, I’d recommend it anytime. Team of professionals. Thanks ?
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September 2023 by Drina Divine
They LEGALLY stole my jewelry.Let me explain. I have been doing business with pawn express for a little over a year now. As the time has went on I have brought in more high dollar items=high dollar loan amounts. I recently fell on hard times early this year. I brought in my entire jewelry collection and asked for a loan of $2500. I had some of the same items in with them on a loan the prior year for $700 & paid on it for 7 months almost AND got it back out. Even when I was late I would call up and let them know OR THEY WOULD REACH OUT TO ME VIA PHONE CALL to remind me that I’m x amount of days past due. Basically they KNEW even if and when I was late I make my payments and get my stuff back out I HAVE YET TO HAVE LOST ANYTHING!!!I brought my whole collection in June 24th and got a loan for $2500. From June 24th until today august 23rd I have been into pawn express 2 SEPARATE TIMES to get 2 MORE LOANS. The first being in early July & the second being in early august.During my visit in July when getting a loan for over 4k on a new item I brought in I ASKED THE ASSOCIATE ABOUT MY OTHER PAWN & was told that I was current and still had some time before a payment WICH IS NOT TRUE !! I came in AGAIN in august to do another new loan and it was then that I was informed my pawn is late BUT NEVER WAS I MADE AWARE MY ITEMS ARE AT RISK FOR GOING OUT TO SALE. I never received a call (like they have in the past!) to remind me my items were well past due and at risk for sale….. the last text message I got was July 17th to an old device. Pawn express is WELL aware of what they did and I’m here to warn you ALL if you’re looking for an HONEST place PAWN EXPRESS ISNT IT.yes I am very upset about losing my items as some of these items I can NEVER get back (like my watermelon tourmaline butterfly pendant in the photo below). I had stand alone items within the bunch of gold that was pawned that were worth we’ll more than the 2500 that I loaned them for EVEN AT SCRAP PRICES but it’s deeper than that I feel as though some of the gentleman at pawn express took advantage of my situation and pulled a fast one to swindle most of my gold collection right out from under me. I will be getting my other 2 pawns out expeditiously and looking for a new place of business that moves with more compassion and INTEGRITY.SHAME ON YOU FOLKS AT PAWN EXPRESS.
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September 2023 by Gintama SRL
Thank you guys! Thank you for all the help.Will be coming back soon.
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August 2023 by Kalil Tactuk
What a refreshing experience!Welcoming staff and fair pricing made my visit a standout experience. I was particularly impressed by their well organized and diverse display of items. They managed to make the transaction feel personal and respectful.PS: The store smells great!
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June 2023 by Nitro Nash
Doesn’t even open on time. 10am on a Friday
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January 2023 by LIU 7 AUTHENTIC
I went there with my 1.000 dollars foaming ring he said the way the gold and the Diamond look it’s 80$ hahahaha I don’t know much but they don’t really know anything lol ?
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November 2022 by Stephan Lalka
5 stars for cleanliness, organization and polite employees1 star for employees ability to actually negotiate. Its not reasonable to buy used tools for new tool prices.Tool is priced at 99$, online its 106$ employee says lowest they can go is 80? Motor on this thing smells and sounds like it's been worked hard, too much risk for me to not buy new. Maybe they are taking advantage of trades. Who knows. Should be 50.Again, a really organized nice pawn shop, but some hard-used tools are not priced correctly.Oh and if you are trying to fill out a socket set, they have you covered here.
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October 2022 by Miguel Eduardo Vilar Castillo
Excellent service. I wanted an item and Joel provided me with an excellent price. The purchase and delivery were done on the same day. I will be looking forward to new things in this store. 100% recommended.
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October 2022 by Frank
Called the store looking for a Macbook .I was given a 20% discount without even asking. I don’t use pawn services often but this is one that I will return to and recommend.
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September 2022 by Lighty
they are ok but if they give me more then i asked then they would got a 5 stars rating
