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July 2024 by Raven Poe
Was double charged and they won't pick up the phone.
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December 2023 by Germaine Dyson
The Parcel ETC in Hillandale has been a blessing to me. I have been coming there for years. The gentleman that runs it always so pleasant and always greets you with a smile. I tell all my friends and family to go there. Many many Thanks!!!
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November 2023 by KONJOink. VISION
Went to pick up my ups package as the delivery instructions said...I got there 06:25 pm and the place was closed. Both me and FedEx delivery guy was confused. The place don't close until 07:00pm on friday. Waist of a drive. Needed my package. Now it's circling somewhere again because apparently the ups guy was unable to drop it off too...most likely he found them closed as well.Hopefully all is well with whoever is supposed to be working but still at least a note would have been appropriate if you are closing early.
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October 2022 by Joya L.
Got a spam robocall from this establishment today that started out with "this is an important call for our members. To hear more, press 2." I am neither a "member" nor a customer. In fact, I don't even live in the region where this establishment is located. Sounds like a place you might want to avoid. I know I will!
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August 2022 by Agatha Trunchbull
I'm glad it's there . You can print your labels , package and ship at once . Very , very friendly and helpful service . Very nice place and staff !
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August 2022 by Franklin Garcia
Horrible service. Came on a Saturday since it said it was open until 4pm. Waited more than two hours since it was “open” called the number numerous times with no answer. Not the first time I’ve come and experienced horrible service but for sure the LAST time I ever come
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January 2022 by Nicolas R.
Dropped off an envelope and was charged more than the USPS rate. Also, when it got to its destination, the contents were missing. I'd avoid this place at all costs if I were you.
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December 2021 by Kumar Vijay Mishra
Shipped an international FedEx parcel through this business last year in September. Paid the maximum fee for the parcel to be delivered in a week. The parcel did not reach its destination for nearly 5 weeks. FedEx customer care informed me that the business did not include the necessary paperwork with the parcel and also the recipient address was missing from the computer record. FedEx told me that I am eligible for a refund and should ask the business for the same.I contacted Heyab from this business in January for a refund. Since then, he has been telling me that he is in contact with FedEx for my refund. After taking me round and round for 11 months, he tells me that "even though I am eligible for refund, FedEx will not be refunding me". What is the basis of this unsubstantiated claim?I contacted Heyab many times but he will respond to me once in many months and will tell me that he is in touch with FedEx. FedEx told me that it is the responsibility of the business to refund the customer because they messed it up.I have decided to file a complaint against this unprofessional behavior. This place has poor quality and zero professional service. I used to go to this place regularly but now I will take my business elsewhere.
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October 2021 by Agbegnigan Amouzou
Best place
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March 2021 by Robel abiel
paul was very helpful
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July 2020 by Charles Bell
I have been to this store two times and have been very happy. The owner is friendly and very nice to work with. This is where I will be going for UPS services from now on.
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February 2020 by Manny Dominguez
Paul was very helpful and helped me load the big boxes in my car
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January 2020 by Allyson Carter
Paul was very helpful i highly recommend this place
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December 2019 by Georg
A very convenient point to drop off any major shipping company labeled package! Staff has always been nice and helpful.
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July 2019 by Dan A.
This place is small but very complete in a sense if their service. They provide all kind of services from fax, email, print,key copy, parcel, usps, fedex,private mail box amd so much more, extremly handsy when you have paper work and dont have the equipment . Their price is also pretty good a little to the expansive side but totally worth it since they get things done in no time. Highly recommend this place
