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September 2023 by Xavier Mata
Closed store way before closing time, while I ordered a part online that said pick up in 30 mins, that’s not right. Some people drive from far away to pick up a part you guys have in stock.
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September 2023 by Nigel
It was a pleasure to have been served by Garnet, napa has the right stuff every time and the customer service @ 9 AM is amazing
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September 2023 by Arturo de la Cruz
Why answer the phone and put your customer on hold forever….
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July 2023 by Md Nazmul Ahsan
Friendly service! Good collection!
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June 2023 by E D
Napa is a rip off prices are insane on everything didn't have the header paint I needed luckily I'm sure it would have been Double online prices if your buying anything other than parts you need asap shop around you will find the parts much cheaper elsewhere
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May 2023 by JoAnn Shapiro
Luckily, there was only 1 person ahead of me. The experience was quick and without any issues.
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March 2023 by Patricio Pesoa
If I could give this place a 0 star I would. I asked for a Throttle Body position sensor and instead of this person ordering me the sensor he hangs up the phone without saying anything. So rude employees I wouldn't recommend.
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January 2023 by Michael B
Friendly, knowledgeable staff who take their time to get things right. There is also an old fashioned barbershop atmosphere where people seem to hang out having leisurely conversations, while customers wait for their turn.
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January 2023 by Angel “Angelo” Salguero
Terrible customer service over the phone and "So-So" in- person customer service. Only George and the other manager seem to care about providing good service. The other young guys don't seem to care at all or maybe every day is a bad day for them. Something should be done about it considering they're the only parts store on that stretch of New Hampshire Avenue...
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December 2022 by Angelo “Angel” Z32
Terrible customer service over the phone and "So-So" in- person customer service. Only George and the other manager seem to care about providing good service. The other young guys don't seem to care at all or maybe every day is a bad day for them. Something should be done about it considering they're the only parts store on that stretch of New Hampshire Avenue...
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October 2022 by MomofTwo B
Excellent small store. If they don't have the part you need they will get it for you the same day to next day. Always extremely helpful and friendly.
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September 2022 by JB JB
Excellent small store. If they don't have the part you need they will get it for you the same day to next day. Always extremely helpful and friendly.
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February 2022 by David Leggat
Decent store and nice staff. Glad they are in Cloverly
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November 2021 by Tung Vu
I bought a brake caliper in 2015 with a lifetime warranty and the new part still offer a lifetime warranty. I brought it back today with a receipt and the clerk refused to honor it as he said it has been too long. I'll never shop at NAPA again.
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September 2021 by tom m
I’ve been let down several times by this location they say they have the part in stock, when I go to pick it up they say they made a mistake and it’s not there it will need to be ordered. Other times they give me the wrong part entirely. Eventually I end up ordering a lot of my parts on Amazon if I can wait, some times it ends up being cheaper and more accurate.
