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February 2024 by Jr
I like how organize the store is. What I didn’t like is how the cashier Carmen was being rude. She did not greet us. My wife was asking her a question and she ignored her. She was too busy talking to the other cashier. She seemed bothered, annoyed, and impatient. Bad customer service.
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December 2023 by Keyona Roberts
Really like the shoe selection at this location but the cashier Carmen didn’t provide the best customer service. She wasn’t friendly we had to remove an item from our purchase and she threw it on the counter.
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November 2023 by Haley S.
This store has a really impressive selection of clothes. My husband and I really enjoyed our time shopping here. What was extremely unenjoyable was the woman working the dressing room! She was impatient and intrusive. Every time I came out to show my husband something I tried on, she butted in, focused on and flustered about the number of clothes I still had in my dressing room. It's important to take one's job seriously, but she was so focused on keeping tabs on the clothes that I eventually decided it was not worth it to keep trying the things in my dressing room on. She really wore on my patience. I left with an amazing coat, so overall a success. But if you want to try on more than 10 items, good luck.
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November 2023 by Kwame S.
I had a pretty easy, breazy experience at this Marshalls. I needed to pick up a few towels and a couple of pillows, and I found everything that I was looking for. Although I found what I was looking for, I wish there was a bit more of a selection. However, I understand why there may not have been a huge selection because this location is somewhat smaller than others that I have visited over the years. I thought the organization of the store was fine (i.e., items were not thrown all over the place). Overall, I thought the prices were great based on my previous Marshalls experiences, and the customer service was pretty decent.
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August 2023 by Matthew U.
Not as great as its sister store in this location, but when combined with it, it makes for a great shopping experience. It was kind of weird in this overall location. As you made your way upward, the stores got messier and less stocked with items. If you weren't able to find what you needed at TJ Maxx downstairs, head up here and maybe you will find what you are missing. They basically carry the same items and why not take the chance to stop in here. Overall, not a bad set up store. They appear to be organized, but not as well as downstairs. Staff were busy in here, running around and manning the registers.
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July 2023 by B Yuri
Great values sales,etc... Love it
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July 2023 by Buck Radwan
Good quality for reasonable price
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March 2023 by claudia king
They are unprofessional, me and my friends came to spend money and thought the costumer was following us around but it was an undercover employee tailing us to make sure we were not stealing, just because you see a group of happy black females does not mean we are all thieves and I confronted the employee and he was rude saying they have to do that because look at us ……… that was rude but the lady I saw stuff something in her purse as I was walking around didn’t get noticed or even tailed I just felt like that was rude and racist and unfair???
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March 2023 by mercedes santana
Gigi very excellent service.
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January 2023 by Obinna Ezekwesili
The experience here was okay. They had some nice things but also there's no internet in there, no service no wifi also.
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January 2023 by L M
I came into the Silver Spring MD location as I do almost weekly. I needed a purse as mine had just fell apart (a purse I purchased fromthis exact location over a yr ago). I noticed an employee at the counter near purses, luggage, perfume and continued shopping for a bag/purse. I picked a purse and continued shopping for clothing for about 20 minutes. Before heading to checkout, I remembered that my child needed socks. As I walked over near the socks, passing the purses, the same employee came from behind the counter and stopped me.She asked if she could see my purse and I asked why. She said she needed to check if my purse had an alarm. I explained to her that I had been shopping for 20 minutes and what if I never came back this way. I told her that seems suspicious, especially with me having dark skin. I also let her know that she just threw my whole day off.At checkout I asked for a manager. I explained to him what happened and there needs to be better sensitivity/DEI training among employees. He basically giggled, told me he didn't understand my concern, and that discrimination doesn't happen in Silver Spring, MD. He even mumbledsomething and giggled as I left.I felt insulted and left without buying anything. They won't get anymore of my or my family's money.
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November 2022 by Joshua Sánchez
Great prices, Huge variety
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September 2022 by Oofio2461 (oofio2461)
Good items for discounts, got mostly past season designer clothes, but it was good despite the high prices for designer!
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September 2022 by Alvina Lloyd
Always find something at this location
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August 2022 by Jenard Broadway
Sweet spot for quick grabs