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July 2024 by Mastewal Alamer
Thank you so much
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May 2024 by Eric Butler
Was late for an appointment. Didn’t need vehicle back that day and manager of establishment yelled at me like I was a child and not the customer who was about to pay him for a service. I’m 50 yo, 6’3”, from Brooklyn, and I have own and manage a successful franchise in home improvement for 17 yrs now. Most unprofessional experience of my entire LIFE. I can’t imagine literally yelling at a customer for them showing up late for an appointment. Long story short this clown continued to disrespect me after a short exchange and that is where I drew the line and cussed him out in the loudest New York manner possible before taking my business elsewhere. You would be wise to do the same. Disgusting service!!!
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April 2024 by Aly Schuman
My insurance company quoted $2,000 for the damage to my car, but I stopped here and it ended up being a quick fix - thanks to Carlos for the quick service and kindness!
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March 2024 by JANICE SMART
M&D's quote was 1/3 of the closest other quote. The body work and paint job were excellent, as was the service, information, promptness etc. When I pointed out a very small imperfection it was taken care of immediately. Thanks so much Suzie and Carlos!
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January 2024 by Frank Borris
I have known M&D for many years having been referred by a close friend Who owned an auto parts business. M&D was not known as an A-level body shop but a solid B where you could save money and still get good work. Something has changed. Over the years, the owners I have referred have started complaining and I experienced first-hand why. Carlos, the owner is the root of the problem. My nephew took his Optima there recently to have his rear bumper cover repaired. He paid $235 to have 3 DRYWALL screws put in his bumper cover. When I stopped by this morning to ask Carlos how this could be considered acceptable, he got real aggressive with me and my brother and things got close to getting out of hand. Mind you, I never attacked him. I just showed him a parts diagram on paper and asked for an explanation. In the end, the technician came out, removed a few screws and showed us that the bumper cover was damaged beyond repair. No problem with his explanation but the jackleg repair should have at least been stainless screws and with caps to look decent. Carlos nearly started an altercation with his unprofessional and threatening response to reasonable questions. I am an automotive industry professional with 30+ years experience. Hundreds of friends, family and colleague contact me constantly asking for auto referrals for repair, purchase, parts, modification and more. In good faith, I can no longer refer anyone to M&D again. Avoid this place. If you have already used them and have an issue, approach the owner, Carlos, with caution.
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January 2024 by mirian maldonado
They do a good job, I have always taken my car there and I
They leave it super good, I recommend them, but to each their own. They decide and have their opinion but in my opinion they are one of the best and comfortable
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January 2024 by Amalia Espino
Very bad place, I took my car and they didn't do their job well. I came back several times to talk to the owner and he was very angry and ran me out of the place and in the end they ended up putting a different color bumper on my truck ?
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September 2023 by John Mbunya
Excellent job
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September 2023 by Samuel Dorcil
They did a very good Job with my vehicle at an affordable price. Thank you Mr. Mendez & Co!
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August 2023 by Shakir Jawad
I have been visiting this body shop for the past 10 years. I fixed my cars, I also referred many of my friends and family members here. Everyone I referred to this shop was satisfied with the results, prices, and speed.Prices are very convenient, they match any offer and even provide better ones. This shop is very fast, arrange an appointment bring your vehicle early in the morning and you will receive it fixed mostly by the end of the same day, unless the damage is extensive.I recommend M&D, owned by Carlos, his team in the office, and his technicians in the workshop to fix your cars.Dr. Shakir Jawad.Services: Painting
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April 2023 by Vonetta D.
A Five-Star Automotive Experience - M&D Automotive: The Ultimate One-Stop-Shop for Car Revitalization!From the moment I stepped into M&D Automotive, I had a different expectation after reading all the bad reviews. But my experience was quite the contrary. I knew when Carlos reached out to shake my husband and I hand I knew I was in for an exceptional experience. This family-owned business not only delivered on their promise of superior workmanship but also exceeded my expectations in every possible way. Their commitment to customer satisfaction, along with an outstanding team led by the owner, Carlos, and his right-hand, Andrea, left me feeling incredibly grateful for their services.M&D Automotive truly stands out in an industry where trust and integrity are paramount. Carlos, with his genuine kindness and professionalism, went above and beyond to ensure that my vehicle received the best care possible. Andrea's meticulous attention to detail in providing an accurate quote and managing the repair process was nothing short of remarkable. Their combined efforts resulted in an affordable solution that didn't require going through insurance, making the entire experience even more seamless and stress-free.The quality of workmanship at M&D Automotive is second to none. My car now looks like a dream, thanks to their team of skilled technicians who take great pride in their craft. I was particularly impressed with their commitment to restoring my vehicle. Andrea was very clear with what I can expect and I received just that. I brought my car in to fix the body work. Which I expected would be extremely high to fix. I was prepared to get extra quotes elsewhere. M&D Automotive went the extra mile by repairing both the front and back bumpers and both quarter panels. They also revived my headlights, leaving them looking brand new. And went the extra mile to touch up some of the sun damage and minor scratches. It was evident that they truly cared about every aspect of my vehicle and were dedicated to providing a comprehensive service.In addition to the exceptional service, M&D Automotive's friendly and approachable staff made me feel like a valued customer. They took the time to answer my questions, address my concerns, and was accessible when I called. This level of communication is white the contrary t what I read in other reviews. It's evident that M&D Automotive is truly dedicated to building lasting relationships with their customers.In conclusion, M&D Automotive has set a new standard for excellence in the automotive industry. If you're looking for a trustworthy, professional, and reliable auto repair shop, look no further than M&D Automotive. Their unwavering commitment to customer satisfaction, top-notch workmanship, and affordable pricing make them a clear choice for all your automotive needs. I cannot recommend Carlos, Andrea, and the entire M&D Automotive team highly enough!
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April 2023 by Paul Allen
My car came out looking better than it went in. Now it looks new again! I am ecstatic! All through the process, from estimate to pick up, Carlos and M&D have been thoroughly professional. They worked seamlessly with my auto insurance. On a personal level, Carlos remembered me from my previous times of business with him and treated me like an old friend. He knew what I needed, took care of that, and I am not disappointed.Services: Painting
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March 2023 by S S
This shop used an aftermarket part to replace my oem headlight. The fitment was not correct and it looks terrible.
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March 2023 by Sivan S.
This shop used an aftermarket part to replace my oem headlight. The fitment was not correct and it looks terrible.
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February 2023 by Carrington On Site
Quick and professional, and great rates
