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November 2024 by Blue Crab Brands
Very responsive shop! I showed up early with my 6-speed Mustang Coupe with an impressive bash on the passenger door from a run wild Metro vehicle, and so did the owner arrive before opening. I wanted to avoid missing work time and he rose to the occasion with a refreshing sense of urgency. See, I was devastated since I keep my car immaculate and this 2017 didn't have even a scratch. I wanted someone to care for the car and when he assessed the damages, he proved expertise and a clear understanding how to erase the damage. Finished before scheduled, the door and passenger side front fender and quarter panel look like when I fell in love with the car with only 3 miles. Just like when I dropped off the car, they roared the Mustang out of the garage right to the minute of my pick-up time. Impressive! Plus, they promised the paint job the life of the car. Yes, there's hope for customer service in America. Well done.
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July 2024 by Alice C.
Ridiculously unethical “partnership” between the shop and Geico you are told one thing then advised another. They won’t work on all cars, they pick and choose. Then send the unwanted cars and owners away to figure it out. Total waist of your time. Especially for someone who pays for Geico insurance, to have an accident with someone who also has Geico it’s all about money and what’s best for them.
Oh and the enterprise car rental you are suppose to have waiting for you at the shop doesn't show up for you. I advise you to go elsewhere, find an insurance and collision center that actually cares.
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March 2024 by Dadvice ThatMatters
If you want your parts stolen, careless mechanics working on your car, and generally horrible service, this is the car shop for you.
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January 2024 by Jeryl Hayes
I had a great experience with King Street Collision. They worked with my insurance company to fix damage from someone running into the side of my car, and not only was the job well done, but it ended up being finished a few days ahead of the initial schedule. The work was well done and the paint job was excellent. Would use them again and recommend to others.
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January 2024 by ros1326
King Street Collision is very professional and very efficient.
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November 2023 by Wolfgang Durand
Good care and customer service.
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November 2023 by Mika Terry
Nice people. Came in for an estimate. Quick service.
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November 2023 by Alex T
A’m not recommend this body shop
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September 2023 by Stephanie G
My windows were fixed, but my car came back with part of a seat broken and a random smelly gym bag in my trunk that either belonged to an employee or a customer. They claimed they didn't know who owned the gym bag they put in my car.
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July 2023 by Shantall Ruiz
They where amazing, super friendly and very quick. Thank you so much for the amazing job
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July 2023 by Motown Indiga
My first time here. They did a great job repairing damage to my driver side rear. panel. Very prompt and they returned my car in very clean condition.
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February 2023 by moi 22588
King St Collision provided outstanding service and helped me replace my broken driver-side mirror. They exceeded my expectations and met all my needs. The consultant gave me options with pros and cons and was specific about the turnaround time. I recommend this shop to everyone. Professional Staff and great customer service.
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February 2023 by Tilahun
I have a vehicle which I had a small incident and I left it in this workshop for me to fix. It took almost a month, which is understood but what I am not satisfied with is that they did not do a good job for me, first they use aftermarket parts and looked terrible and then they forget to reset the blind spot system due to that I went back to shop and after that I found out that they didn’t put the logos( XLE, AWD…etc) on the rear truck door again I went back for that too. The paint is very rough I can feel it while touching it supposed to be smooth. They are supposed to have fixed all of that. At least that is what the papers they gave me say, how is it possible to release a car if they do not make sure that it is actually working and everything is perfectly done? I Personally, I would tell all the people who read this review not to take their cars here to king street collision center, they do not have the appropriate or professional staff to work at all. I am not happy with the work they did on my car.Even they didn’t wiped out the paint from the window mirrors. Zero detail and they deserve only zero star.Services: Painting
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February 2023 by Alexis Rickford
1010/10 service. Quick and easy drop off. Checked in with status updates throughout entire process. Really nice and helpful staff. Took less than 2 weeks in the middle of the holiday season. This was through GEICO, and shop had a seamless rental car process with enterprise.Services: Painting
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February 2023 by T
I have a vehicle which I had a small incident and I left it in this workshop for me to fix. It took almost a month, which is understood but what I am not satisfied with is that they did not do a good job for me, first they use aftermarket parts and looked terrible and then they forget to reset the blind spot system due to that I went back to shop and after that I found out that they didn’t put the logos( XLE, AWD…etc) on the rear truck door again I went back for that too. The paint is very rough I can feel it while touching it supposed to be smooth. They are supposed to have fixed all of that. At least that is what the papers they gave me say, how is it possible to release a car if they do not make sure that it is actually working and everything is perfectly done? I Personally, I would tell all the people who read this review not to take their cars here to king street collision center, they do not have the appropriate or professional staff to work at all. I am not happy with the work they did on my car.Even they didn’t wiped out the paint from the window mirrors. Zero detail and they deserve only zero star.Services: Painting
