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June 2024 by Amit Singh Parihar
Absolute Scam. They take the money upfront and then don't do anything. When I got to the place the person had to be called at the counter, which I did by calling their helpline. That should have been my first clue. Either way, having paid their 'diagnostic" fee upfront, I waited. After not having heard back from them, I decided to go to the shop directly, where the person in charge was just doodling on their phone. When I asked he suddenly had entire diagnostic of how many things need to be replaced but couldn't be bothered to make a call to give an update. My battery and port charger both had to be replaced, I immediately knew this was another cash grab as soon as he told me that he would need another few days, close to a week. Make the customer wait and when they have invested all the time and hopefully frustrated, then they'll agree to do anything, pay anything.
Expect nothing because that's what you will get, after shedding a few dollars for "diagnostics" ofçourse.
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January 2024 by Hao Phan
We had to replace cracked screen on S20+. When picking up the phone after replacement and inspecting it, the phone was coming apart. the tech had to put some rubber bands to hold it together to let the adhesive stick. also, we noticed the back glass had some damage as the paint on the back glass was peeling away from the glass near the edge. looks like the tech did not adequately heat up the adhesive to take the back glass off. Their only offer was we can try to repaint it. At this point, we were afraid to leave the phone with them again. After getting home, we noticed the front facing camera was foggy with finger prints/dust which we guess happened during reinstallation of the screen. Would not recommend unless some sort of quality control is implemented.
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December 2023 by Christopher Tastaca
Where to begin with my screen repair. I guess don't bring in anything higher than an S23 ultra. For starters they don't have any screens in stock so I would definitely call ahead and make an appointment. Once the part arrived I went in and had the screen replaced in under an hour but this is were the problems begin. Once the screen was replaced I purchased a screen protector and applied it. Come to find out the camera is now failing and my s pen won't connect. I take it back they replace the camera, and still nothing. I was told to bring it back at another date so the technician can take a look. No technician ever touched my phone. Eventually it turns out the new screen used to replaced the old screen is defective. OK well you have to wait for it to arrive since they're not in stock. This is probably my 4th or 5th time returning. Finally screen is here, the screen is replaced and all is working but what about the screen protector I purchased and applied to your defective screen. The response I got was "oh yeah those are no good and not our problem". I am most definitely never using them again and I do not recommend anyone bring any device here.
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November 2023 by Albert Conley
Good costumer service; my second time changing the screen of my Google pixel 6, good prices; highly recommended ask for Karen very friendly.
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November 2023 by Lynn Rust
Very good service thanks Karen for changing my LCD motorola ace. Good prices ?
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October 2023 by Jose Umanzor
I bought a Samsung s10 at a good price and the best thing was they helped me transfer all my information, super good service, thank you Karen for the good service
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October 2023 by Rafael Otero
Excellent service, my phone filled with water and itouch managed to turn it on and I did not lose any of my information excellent price and service thanks for the attention Karen
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October 2023 by Victor Moreno
Very good service, they helped me with my Samsung s21 ultra screen change, excellent service, super fast change. Thank you Karen ?
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October 2023 by Luis Lopez
Very good customer service, they helped me with the screen change of my Samsung s22 ultra, good prices and fast service..
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October 2023 by Elmer Lopez
Very good service, super fast iPhone 7 screen change, it looks like new. Thank you
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October 2023 by Eleazar Urbina
Excellent job, they changed my Samsung s10+ rear camera super quickly, thank you Karen for the help; excellent prices ?
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October 2023 by Jimena Machado
Excellent service, they helped me with the repair of my snasung a13, thank you.
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October 2023 by Sandra Portillo
Very good service, quick repair of my iPhone
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October 2023 by Marvin Tobar
They changed my iPhone 8 Plus charging port super quickly, thank you Karen for the attention and good price, highly recommended.
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October 2023 by Anderson obed Gallardo bermudez
Thank you ItouchRepair for changing my iPhone 11 Pro Max screen, super fast, it looked like new, good service and excellent prices, thanks Karen for the help. Super recommended
