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August 2024 by soumik chakroborty
They are very friendly and treat you like family. And don't forget, they are honest. Can't day that for most auto care place. Mike is great help.
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August 2024 by Haidet Berhane
Rude! I'm usually a calm person but today this place was dissatisfying & disappointing. I called wanting to come in for an inspection I was told to come anytime, when I came in the rude person at the desk aggressively stared that I never called to make an appointment, I told him I was told to just come in, he said he didn't say so. I said not you, but whoever answererd the call said so. It was a downhill experience from that point on. Additionally, the last time I was there a different gentleman said he help me get rid of some used parts for recycling,
I brought the used parts with me this time, but Mr. rude at the desk said the gentleman from the other day never said that! One of them was obviously lying, why would I make up such a claim and bring the parts along. I'm pretty sure it's Mr. rude at the front desk that is lying but who knows. I kept my calm just to get done and leave the place. Worst experience thus far. This guy was very disrespectful and arrogant amongst other things. If you see Mr. rude (chubby guy) avoiding at all costs, the older gentleman will be more helpful. Avoid if possible!
Re: Sir,
1. I came after calling in and was told to come by.
2. I came in after lunch time, and you guys were open. It wasn't a last minute drop-in.
Instead of making up lies, you can try and do better by addressing the issue. I took my time to post this because of how disgusted I was with your service and disrespect.
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June 2024 by Ross Clemens
Good availability for simple tire repair.
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June 2024 by Susan Ives
Everyone was very courteous and helpful. I'll definitely return for future repairs.
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June 2024 by Mark
Loyal client for years. Your vehicle is fixed right the FIRST time. They communicate well what is wrong with the car and present options for getting your car back on the road. Steve and his highly trained staff are great. Highly recommended!
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April 2024 by Lisa Wille
If you are looking for a down-to-Earth, fairly-priced and HONEST auto shop, look no further! These guys go above and beyond to provide fantastic service! The owner, Steve, has a heart of pure gold. He is one of the most involved bosses I have ever seen. He's on the floor working on cars alongside his employees (who are like family, they've almost all been there for several years). You'll also find him helping people get a ride to and from the shop. Seriously, the service is ABOVE AND BEYOND! As a single woman, I was treated with such dignity and respect, I was so grateful. I know I can trust the advice and the service they provide. I'll be back AND I'm telling all my friends and family this is the spot they need to go to for all auto and state inspection needs. Thank you!
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April 2024 by Ash King
I needed a state inspection, easily set up an appointment for the next day, and the whole service was done about 4 hours after I dropped my car off. The people who I interacted with were friendly. A couple weeks later I even noticed that to my (pleasant) surprise, they had even attached my front license plate bracket without me asking. I had been so nervous that we would screw something up trying to do that ourselves, so it never happened. Honestly, that's what really convinced me to write this.
My husband used their services a couple months ago and had a similar experience. He had to get a fair amount of work done but it was done well (as far as either of us could tell) and in a very reasonable amount of time.
Definitely would return and recommend!
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April 2024 by Bobby Clayton
Love there work best time of my life with them all thanks fellas
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March 2024 by Robert Peters
Honest and timely. Has comfortable waiting area. Have been using them for 30 years.
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March 2024 by Melanie Bourne
On the recommendation of friends who've been coming to Hoffmaster's for years, I came in for headlight restoration on my rather vintage Honda Fit. They did a great job on my headlights --they look wonderful. They make the whole car look newer! Mike and his team are professional and very nice; there's a comfy waiting room and they do quality work at a reasonable price. I'm happy to give a 5-star rating to this local business.
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February 2024 by D Johnson
Truly amazing customer service! Thank you Hoffmaster!
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January 2024 by Alan Taylor
In short everything was great and I am very happy five star plus
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January 2024 by Joaquín Moreno
Sky & Mike we're exceptionally helpful and professional with providing stellar customer service and a warm environment.
Thank you!
Will be back again, hopefully later than sooner ?
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January 2024 by zixx
Fast service, great communication. Definitely going to come back!
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January 2024 by Us Pro
Overall, a positive experience, and I would recommend, reliable and thorough auto care.
