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April 2024 by David Satchell
$15 to change a watch band( that I supplied) crazy...Also watches are selling at retail..get from Amazon
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December 2023 by Edythe Anderson
Gold Castle is the best store ever. The owners and staff are the very best people ever! You will find everything there that is a perfect gift for all!
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November 2023 by L S
I went to have six watch batteries replaced. Though I was surprised at the prices quoted, ($10, $10, and $8), I realized that’s inflation. I prioritized and chose to leave the three I wear most. When I returned I was told my fee was $35.00. The woman who originally quoted me the prices spoke up and said the charge should be $28.00. Apparently screws had to be removed to replace the battery in the least expensive watch, which I bought for under $30.00. So the $8.00 battery cost me $15.00. When I said, “I will not be returning”, they didn’t seem to care. I can’t believe they are willing to loose a customer due to their mistake. I will NEVER go back to Gold Castle Jeweler.
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November 2023 by Lois S.
I went to have six watch batteries replaced. Though I was surprised at the prices quoted, ($10, $10, and $8), I realized that's inflation. I prioritized and chose to leave the three I wear most. When I returned I was told my fee was $35.00. The woman who originally quoted me the prices spoke up and said the charge should be $28.00. Apparently screws had to be removed to replace the battery in the least expensive watch, which I bought for under $30.00. So the $8.00 battery cost me $15.00. When I said, "I will not be returning", they didn't seem to care. I can't believe they are willing to loose a customer due to their mistake. I will NEVER go back to Gold Castle Jeweler.
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July 2023 by Patrick G.
I have my watch batteries replaced here but probably not anymore. I like the price but whoever changes the batteries doesn't know how to open the cases and scratches the backs.
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June 2023 by B C.
My ring lost a stone. Gold Castle repaired it perfectly at a very reasonable cost and timeline. Best of all the owner managed to remove my ring without having to cut it off. (I was certain it would need to be cut off!)
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May 2023 by Anonymous Gaming Beserk
Well I went there to get a tiny small repair. They told me that it would take them a whole week to have it done. Thats the most ridiculous time I have ever heard. I would never recommend them for any repairs now or in the near future.UPDATE......So I went to another jewelry store in Rockville pike, the guy was busy as hell but he looked at my pendant and he only took 7 minutes tops to fix my jewelry.. Props to them.
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January 2023 by Shagoura
The salespeople here are very pleasant and helpful. The store sells beautiful costume jewelry, estate jewelry, and fine jewelry. The estate jewelry is especially well worth browsing. The store also sells knickknacks and some lovely clothing items. They do an excellent job of watch repair, resizing rings, and jewelry repair. This store is well worth visiting!
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December 2022 by Justin L.
I'd like to give a huge thanks to gold castle jewelers for staying late on Christmas Eve and waiting until I made it to the store. These ladies in here went above and beyond, and it truly meant a lot. They were very friendly, very helpful and had great prices and products! Highly recommend this business!
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April 2022 by S Benshir
Nice selection. Great place to go for jewelry repairs.
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August 2021 by Jacquie Doty
We are very happy with the custom diamond necklace made from a diamond ring. It is absolutely beautiful, it fits perfectly and it was a reasonable price. Thank you for doing a beautiful job in a short time frame! My daughter will treasure it for the rest of her life!
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November 2020 by Rachel Gordon
Had an antique ring resized.Cant even tell it was fixed nice work.
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November 2020 by Sharon W.
With the cold weather starting my wedding and engagement rings were getting loose and I was afraid they would slip off my finger. We happened to be doing business in the Leisure World plaza when Richard remembered Gold Castle Jewelers. I started using Gold Castle many years ago when they were still in Wheaton, and I believe under different management. The new store advertises itself as carrying gifts, and indeed there are a lot more displays of costume jewelry and knick knacks than before. Keeping in mind COVID restrictions we stayed near the entrance while the staff checked out a previous customer. When it was my turn I explained I was looking for a very thin gold band to wear next to my other rings to keep them from slipping off. The woman waiting on us offered to put in ring guards but I explained when the weather got warm again I was worried the rings would then be too tight. She took me to a small display of plain bands and after trying one or two on we found the perfect one (I sound like Goldilocks!). We paid for our purchase and I made a mental note that they also replace watch batteries, mine all died right at the beginning of the quarantine period. Fortunately one hardly needs a watch these days, but that's a different story.
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July 2020 by Timothy Pipes
Great staff very informative beautiful jewelry let you try it on to see if you like it or not great sales staff wonderful environment for learning about jewelry .
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September 2019 by Lindsay Yotsukura
Fast service for watch/clock batteries but be forewarned there’s a $10 minimum for credit or debit purchases. I ended up getting a second battery but won’t be back.
