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September 2024 by Michelle Bellefeuille
Took them over a MONTH to tell me they can not order my meds. Go to CVS next door.
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June 2024 by Ru Ru
Beats CVS any day of the week. No long wait times and no errors with my prescriptions ever.
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February 2024 by Aelaf Worku
That Starbucks inside Giant and the friends of the employees who hang out there loitering are the worse. Stay away while waiting for your prescriptions
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January 2024 by Mohammed Sharabi
Something is seriously wrong with this Giant. Waited for 45 minutes for customer service and nobody showed up. Someone came said theyll be right back but never showed up. This is ridiculous
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November 2023 by H K.
This is the second time I bought meat from Giant at cheap price, just to find out it was rotten. First time was a steak, this time was lamb shank for 10$. I've learned my lesson.
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September 2023 by Valorie Davis
Cashers are rude and disrespectful they need to be fired they have a nasty attitude. I gave this a one star because it wouldn't allow to give the ratings a zero
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September 2023 by Edward W.
Well, I must say, this Giant Grocery store provides a truly unique restroom experience. Forget about privacy; they've got Steve, the guardian of the bathroom door, ensuring you enjoy your "business" in full view of the store! His dedication to door monitoring is truly impressive. 5 stars for the unforgettable bathroom drama!
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August 2023 by Sarah M.
Atrocious customer service. The self check out machine froze on me and I was told to "just wait". I stood there and waited for literally ten minutes and it was still frozen. No one attempted to assist me during this time. Finally I moved to a new machine and attempted to check out there. Suddenly the clerk on duty pops up and starts lecturing me that it is my fault for freezing the machine because I am trying to use my bonus card. If they are having a systemic problem with the machines like this why not put up signs or warn people instead of ignoring them and yelling at them. Such a terrible store.
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August 2023 by F M.
Three stars for...The disgusting, always littered and dirty entrance area. AND YOU NEED TO POWERWASH THE CONCRETE SIDEWALK AREA OUTSIDE THE STORE!Not caring whether chronically homeless people station themselves near the door and beg for money like customers are living, breathing ATMs.Not making sure that all carts are security upgraded to keep people from pushing them over into the neighborhoods.For having an ultra crowded front area with a TINY sidewalk.For keeping 8 thousand unused carts out front taking up space.For not having your security guards be assertive with the crazy beggars near the entrance.
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March 2023 by Cindy Grays
When I went to pick up my prescription the pharmacist was talking to a female who overheard our entire private conversation about my medication. When I walked up they were joking about him being lazy and flirting with each other. I don’t know if she was an employee or just a female friend however I was very uncomfortable with her overhearing our conversation. He then told me that he could not order my prescription and they were out of stock. When I called today to follow up on it with a pharmacist by phone he said he was the same pharmacist working last night and when I told him what he told me was untrue, they only order prescription drugs on Sundays,he asked me if I wanted to come in and count the medication‘s in the back to prove that they were out of stock. ?! Who does he think he’s talking to? Very unprofessional very rude very disrespectful.His name is Saad. Ive spoken with a female pharmacist by phone who was very very helpful. I was very disappointed to be treated this way by somebody in the pharmaceutical profession. Dealing with delicate personal information. Mine and everyone else who uses this pharmacy. HEPA law was definitely violated.
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February 2023 by Sabrina P.
This Giant location is like all the others. No frills, often low stock of staple house hold items and fresh food. The hot food bar is pretty good. I enjoy grabbing an already prepared meal after a busy work day. The hot food bar and rotisserie chicken is the only plus about this grocery store. The self checkout line is not fast at all. The line is always super long plus the regular checkout lanes are never all open. Be prepared to spend 10 minutes+ just trying to checkout and waiting in line.
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January 2023 by Charles Cinque Fulwood
The worse customer service. Typical of grocery stores and pharmacies in black neighborhoods —poor, middle class, or affluent—this place is grossly understaffed and some staff appear to be untrained, especially in basic customer communications. It took me over 30 minutes to get curb service for a filled prescription; disconnected and on hold twice. It’s impossible to get anyone on the phone without being subjected to an interminable menu of irrelevant voicemail marketing, wasting customers time, an obvious attempt to cover up the fact of understaffing. I also noticed the parking lot that apparently is rarely if ever street cleaned or swept, something that is standard in white neighborhoods. This is shoddy service but it’s also incredibly disrespectful to people that spend their consumer dollars here.
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October 2022 by Karol Gomez
What is going on with the pharmacy phone that one answers! I’ve been calling for 3 days and no answers.
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October 2022 by Gabrielle Espina
We had an appointment made 2 weeks in advance to get vaccinated and they wouldn’t do it. Unbelievable that a pharmacy getting paid to vaccinate people won’t do it. Really disappointing.
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August 2022 by Kenneth K.
Updating it to four stars. There have been less mess ups with the sale signs compared to a few months ago and the Giant app helps. It's not as nice or high quality as Wegmans or as discounted as Food Lion or Aldi but if you look for sales like we do you do save significantly compared to Safeway which has gone up a lot in recent years or Whole Foods. Our favorite deal is the $4.99 sushi Wednesday deal so my wife usually shops here for us on Wednesdays and it has become our go to store.
