Giant Food is a neighborhood store offering selection, quality, and value. Customers love the fresh produce, variety of options, and affordable sushi, especially on Wednesdays. The store provides convenient services like online coupons, loyalty rewards, curbside pickup, and contactless delivery. While the store can be very busy, it is generally clean with plenty of parking. Many staff members are noted as nice, courteous, and exceptionally helpful, with specific praise for the sushi chef and the pickup team. Some shoppers note that other customers can be inattentive, and occasionally a service like Starbucks may be unavailable. Overall, employees are recognized for great communication and kind service.