Giant Food has been serving the community for over 75 years, focusing on selection, quality, and value. Customers appreciate the great Bonus Buy deals and convenient services like curbside pickup and contactless delivery. The store is well-organized and clean, making shopping enjoyable, especially during morning and mid-day hours when the staff is noted for their friendliness and helpfulness. Employees like Joe, Charles, and Tonny are often highlighted for their exceptional customer service. However, experiences can vary. Some customers have reported issues with the evening crew, noting unprofessional attitudes that negatively impacted their visits. The curbside pickup service is generally praised, but frustrations arise when employees occupy marked pickup spaces, leading to delays for customers. The store's reward program is well-received, and shoppers enjoy finding great sale items. On the downside, the pharmacy staff has received negative feedback for poor customer service. Overall, Giant Food is a community staple with a dedicated team that strives to provide a positive shopping experience, though there are areas for improvement, particularly regarding evening staff and pharmacy interactions.
I went especially for the fresh seafood. The seafood associate was very helpful.
June 2024
This is a mixed review as the curbside pickup people are great and personable. But the store allows its employees to park in the marked and numbered pickup spaces so the rest of us have to take turns in the few remaining making the overall process frustrating.
May 2024
Nothing spectacular, just your basic food supermarket
