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March 2024 by NKECHI NJIDEKA
Line is always long at the drive thru
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March 2024 by Nathaniel Bailey
Smells like a bathroom inside the whole place and the service was extremely poor. Walked out without getting anything.
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February 2024 by BM35HB
The young guy here while I am inside is always cursing. He seems unprofessional. I am only here temporarily. And he’s on his phone right now.
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January 2024 by julieta quinonez
Terrible service. This has to be the worst Dunkin’ Donuts. I’ve never had a good experience any time I’ve come to this location. It doesn’t matter the day or time. The customer service and wait when there is no one there is mind blowing.
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December 2023 by Sarah Stout Powers
I guess the people working there were semi-polite, BUT I placed a mobile order at 8:31 AM and I’m currently still waiting for it to be fulfilled at 9:15 AM. I even went inside after sitting in the drive thru for 10 minutes thinking it would be faster
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December 2023 by Justin Tarnow
I went here with my daughter and the coworkers were so behind on orders that they started arguing and cussing with one and other in front of my daughter! You could also hear them all bickering while They were in the back also. They were moving so slow that they took over 15 minutes to make two coffees and a muffin for us.I’m so not going back EVER again.
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December 2023 by Aria L
they literally sit in the dine in area in their phones. drive thru line takes forever. only kids work here, like high schoolers. ridiculous.
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December 2023 by Amina Barro
Worst service ever. Will never step my feet in this location again. They served the worst service.
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December 2023 by Jung Hun Kang
No donut at 01:00 PMwhat else do I need to say+ Employees and service are horrible
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December 2023 by Isabelle V
This is a friendly local dunkin' donuts ? They are always super sweet to me, and the area is ALWAYS clean. You can smell the bleach upon entering! They always have fresh donuts and pastries in stock, and I love the mini donut balls there for my kids and I to share. It's so affordable for a mum of two! The space is limited for seating. Maybe about 6 people can eat and rest at one time. It doesn't get much crowded, so it won't be an issue most days. During the holidays and school days off, expect it to be packed. Remember, they make fresh and delicious food, so it is worth the wait. !Parking: You can park right in front of the restaurant or go through the drive through.Kid-friendliness: Clean bathroom, mini donut balls, kid infant seats, and a window area for them to eat and rest by the restroom away from judgemental eyes.Wheelchair accessibility: You can roll yourself there, yes!
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December 2023 by Angela Richardson
The drive thru is super slow, staff seem overwhelmed, under trained. This location needs better management and staff need re-training. If you pay cash, a lot of times they can’t make change because the register is short on money, you would think as a new location they would do better.
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December 2023 by Key F.
They had no food or drinks whatsoever, but they do have good customer service, plus we had to have cash, and I do not recommend this.
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November 2023 by HE
This Dunkin’s service is absolutely terrible. I’ve mobile ordered from here 2 times, and my order has not been ready on time once. Yesterday, I had my order set for pick up at 6:30am. I got there at 6:35am and they hadn’t even started my order! I got a dozen donuts, and 10 munchkins. They weren’t even working on it when I got there. They were prioritizing their in-store clients. A group of 4 walked in while I was there, ordered at the front, and left before my order was even started. There was a gentlemen who had been there waiting for his mobile order of donuts before I even got there, and they hadn’t started his order. I waited patiently giving the benefit of the doubt that maybe they were super busy, but that they knew I was waiting. They didn’t even ask me what I was there for. The gentlemen who had been waiting longer that I had, had to interrupt and say that he’s still waiting on his donuts. Then I said I am as well. This was at 6:37. It took them a couple minutes to even start our orders. I left there at 6:40 with my order. They had no excuse and did not apologize. I was severely disappointed with the service here. Absolutely absurd. I’ll give it one more chance, but after that, I will not be returning.
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November 2023 by H
This Dunkin’s service is abhorrent. I’ve mobile ordered from here 3 separate times, and my order has not been ready on time once. Today, I had my order set for pick up at 6am, learning my lesson from the day prior of my order not being ready on time. Mind you, I put this order in LAST NIGHT so it would be the first thing they’d see. So I got there at 6:12 and they hadn’t even finished HALF of the order! I got 2 dozen donuts, 50 munchkins and a muffin. They had 6 donuts ready. They weren’t even working on it when I got there. They were prioritizing their in-store clients just like they did the day before. I had to interrupt and say “hey I had my order set for pick up at 6, it’s 6:12” and then 3 minutes later, they had someone working on the rest of my order. I left there at 6:20 with my order. They had no excuse and did not apologize. I’m never coming back here again, and I’m spreading the word at my workplace which is across the street, to not go to this location. Absolutely absurd.
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November 2023 by bin fun
It doesn't work, bad service, it takes more than 10 minutes to serve you and it takes 20 more minutes to deliver your order. The truth is, there are bad staff in that place.