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“Ms Karlene was exceptionally helpful and patient with a problem of a compromised account. She followed up as well and made sure everything was resolved. Outstanding customer service”
“I have had a wonderful experience as a customer of SECU. From the first time I stepped into my local branch, I was greeted by friendly and helpful staff ready to assist me. In particular, my advisor Miss Sihame has been absolutely outstanding. Thank you very much”
“I've never received poor customer service from the staff at this location or any other fcu. The temporary close has certainly been an inconvenience. I would have appreciated a text, an email, or even a letter in mail notifying me of the closure. It would also be nice to know when or where the new location will be.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Morgan Barker is a wonderful employee!! After 5, yes 5, frustrating phone calls to NIHFCU she was a breath of fresh air and exemplifies what customer service should be. Promote Morgan she will be a great supervisor/manager!”