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November 2023 by Jonathan Gross
This is a pretty good dentist’s office, but the wait time is extremely long. I have been four times, and three of those four times had me waiting for at least a half hour (two for over 40 minutes). I’ve decided to go to another dentist because I believe a business should be able to do a better job respecting appointment times.
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November 2023 by OBI MONYE
Dr. Achikeh has been my doctor for years now and I recommend him to everyone I know. Both he and his staff are very welcoming, attentive and caring. They are very accommodating and understanding. He’s done various dental work from permanent lingual retainer bonding to my dental implants and I’malways satisfied by their level of professional and work. He truly is the best! Thank you to you and your wonderful staff for everything!
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November 2023 by Karamo Conde
I had a great experience at Cityplace dental, and the staff was amazing, kind, and extremely professional. The whole process was fast and stress-free. I want to thank everyone that was involved in helping me and I will definitely recommend them.
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November 2023 by Leslie Calderon
I went here today and I am so happy I did. I used to go to another dental office where I had a very unpleasant and traumatic experience which is why I put off going back to the dentist. But I decided to try this office and its the best decision I have ever made. The front desk staff was very welcoming. Maria was so sweet and made sure I was comfortable. Susu was very patient with me and explained everything she was about to do and gave me advice. She made sure I was okay during my cleaning and that I was not in any pain. Dr. Montane was also very patient and kind with me. I felt comfortable for the whole visit. So thanks to everyone. If you are thinking of coming here, please do!! They actually care about their patients and are very sweet!
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November 2023 by jorge cuevas
City place Dental by far the best service I have received. I am so pleased with how everyone was courteous. I had an extraction done and everything was explained to me in detail follow up instructions were given a long with prescription. I highly recommend City Place Dental.
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November 2023 by Tabitha Lewis
It was the best dental care I have had in years. Dr. K. Achikeh was welcoming, caring and thorough. Kudos to him and his attendants. They made me feel quite comfortable. Some of my grown children and their families are already his patients, now I am his new addition. Tabitha A. Lewis
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November 2023 by Raquel Jones
This place always leaves me feeling satisfied after a thorough check-up. They never make you wait long for your appointment once your arrive and all of the employees and dentist are very nice and knowledgeable, willing to take time to explain and answer any questions.
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November 2023 by Chanta Cobb
My family (total of 5) have been using City Place Dental for about 10 years and have never experienced the problems we are experiencing right now (in real time).During the first week of September I contacted the office to request replacement retainers for my daughter who just had her braces removed in July (the puppy did it). I was told the replacement would be back within a week. Fast-forward two weeks and I call back to the office because I haven't heard from anyone and find out that "the lab didn't put in the order" and was asked to bring her back in for images to send to another lab. I called AGAIN to check on the status of that order on 10/4 and I was then told that I would get a return phone call with tracking information and that her retainers should be arriving by the end of that week. THAT CALL NEVER CAME. I waited ANOTHER WEEK (one whole month has passed at this point) and called AGAIN today (10/11/2023). Well, today I was told that "the lab lost her case" and was asked to bring her in to do a molding for a temporary retainer tomorrow because NOW we won't get the retainer that I ordered A MONTH AGO until ANOTHER MONTH HAS PASSED!!!This is totally unacceptable for so many reasons. Why are they not calling to follow up with either the patient OR the lab?? Why have I had to call several times to check the status? Why is the only answer they can give "the lab did..."? Why is their only suggestion going to cost ME more time off and my daughter more time out of school because we NOW have to go in for MORE images then GO BACK to pick up the temp. retainer? Why was the temp retainer not suggested BEFORE now? Why are these labs (we are on lab #2 now) losing my child's retainer order?The lab does not owe me a phone call or explanation so, as a patient, I honestly do not care to know about the deficiencies existing at the lab. As a patient of City Place Dental however, I expect and should receive timely follow-up communication because this is time-sensitive work (more time = more spacing/gaps open back up)! I also should not have had to call six times and bring my daughter in three times just to receive NOTHING (not even a call) from City Place Dental. Not even so much as an apology for any of this! I am truly disappointed in the service I have recently received and intend to look elsewhere as soon as they get the replacement retainer into my child's mouth.
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October 2023 by Myra Elesa McChriston
The best. I’ve been coming here since the mid-90’s. Dr. Kingsley does some of the best work around this town. He is kind & compassionate. He is very knowledgeable about dentistry and his work is impeccable. I wouldn’t trust anyone else with work that requires skill.
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September 2023 by Catherine Keren Pedersen
Staff were all very skilled and helpful. They listened carefully and took the time to fully address specific concerns I had. Excellent facility and equipment. Smooth billing process. I would highly recommend this clinic.
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September 2023 by Herr Luxury Lashes
I have a been a patient at City place dental for over 5 years and now I would NOT recommend this place to anyone. The place is so unorganized. They referred me to a different periodontist and the experience there wasn’t great so I called back City place dental to let them know my experience and follow up with them as far the next step or suggestions since they referred me to a different place and I haven’t heard back. I called a second to speak to DR. Achikeh and I was told he’s busy and he will get back at me and up to this day I haven’t heard back. I had another emergency where I needed a filling I was told no one is available and Dr. Achikeh is double booked and someone will call me and I haven’t heard back. You guys could have least call to reschedule and give me an appointment since you could squeeze me for the emergency call. I’m very grateful I was able to find a dentist near by who was able to accommodate me and took care of my needs. I will never return to City place dental.
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August 2023 by ejike unegbu
This office is the best dental office I have ever been to hands down!!! Especially Dr Achike!! he is a very nice person and very knowledgeable he made my elderly mom feel at home throughout the whole process. His office staff is also second to none !!! I will refer any of my friends to City Place Dental!!!!
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August 2023 by Anthony Enweze
I had a wonderful customer and professional services during my visit today. The dental hygienist that worked on was exceptional. She was prompt and precise with focused attention to detail in making treatment a painless experience. I am very satisfied with City Dental Services. Thanks to all.
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August 2023 by Vilma Funes
I will be forever grateful to all the stuff. The dentist was amazing.Thank you so much for everything and for letting me feel relaxed throughout the whole visit.I highly recommend this place.
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July 2023 by Gerisenia Gros
I am so excited that my insurance website recommended City Place DentalDr. Kingsley was so empathetic, patient and kind! He listened to what I wanted to get done and then gave me options that would deliver those results.As a first time patient, I definitely will be returning and recommending his office !His front desk staff was very kind as well!
