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September 2024 by Sukontho Rozario
They are trustworthy and works fast and does a really good job
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September 2024 by Rory S
I took my car here for auto repair work on my transmission about 4 years ago. They had to rebuild my transmission and they did a great job even though they didn't want to do the work at first because of the amount of work involved and their available resources. My car is still running strong today.
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April 2024 by Barry Graham
The service here is fantastic.
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March 2024 by Langston Curry
I’ve had various cars worked on by Bill at Burnt Mills. Being from out of town, I struggled to find trustworthy mechanics who could install aftermarket performance parts. Bill has worked on my 2012 Charger RT, to include lowering springs and BBK headers. He’s worked on my 2021 Tahoe High Country, to include lowering spindles and a cold air intake. He’s always fair with his prices and the work is quality. As long as I’m in the DMV area, I’ll probably always use him to work on my vehicles.
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March 2024 by Terry Elrod
Pleasant, accommodating, quality prompt service at a good price. Highly recommend.
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January 2024 by Connie Daly
My husband said the car looks great. I have not seen it bc I am sick.
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January 2024 by Will Wise
Mechanical work and body work, Great price, quality work, friendly people
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January 2024 by Dbgall
Glad I found them! very busy and packed lot at times but worth every penny. Countless times the staff has made promises and came trough every time!
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January 2024 by Christopher Ghent
Bill and the team fixed my car and made it run better than ever before. These guys do everything from amazing bodywork to engine replacements. You don’t find them like this anymore
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January 2024 by zixx
Was thinking of bringing my car here, since it's close by, until I saw how they respond to bad reviews. Not a good look at all.
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November 2023 by Scottish Jim
Professional work, reasonably priced and excellent customer service.
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October 2023 by Sasha B.
Everyone is super helpful, Carl provided me with an estimate that was so much better than any other body shop in the area! It's a small area of paint but I wanted it back to normal and that's what I got. I'm so glad I went with this location because it was so worth it! 10/10 recommend to anyone who needs any type of work done with their car :)
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September 2023 by Rashanda Bazel
Very professional and prompt answers all questions so you understand definitely would recommend there services
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September 2023 by RRK
I had damage to my Jeep from a minor accident and took it to Burnt Mills Auto Body. They did an excellent job repairing the side of my Jeep. Also, they did extra without charging me! After the repairs were done they washed and vacuumed my car too! Nick was extremely nice and so was everyone else. I love that it is a family owned business. I recommend this shop to anyone who needs repairs or auto body work. They are the best!
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July 2023 by Zack B.
So this is base off a one-off experience, just a heads up. Honestly, the last guy I dealt with (don't remember his name, but he was a burly, lumberjack looking red-head) was very pleasant. Noting that right away. I swung by here last week, because it's literally a 10 minute drive down the road, to do the Maryland state inspection, since we recently moved to the area. They're just easier to get to than the service center for VW's my family has used and that I went to for a flurry of issues in May. So, the negatives: Theirs website was down all of last week; I don't think they renewed the domain with their ISP or whomever, so you'll need to call to make an appointment, which I advise. 2) I messaged them online asking if I could walk in for the inspection. While they got back to me early the next morning saying "yeah, bring it in; we had a cancellation. Call and let the front know, use this number and ask for Nick" followed by what I think is the number for the garage, not the front desk, when I showed up, the people up front seemed tired and a bit confused why I was a walk in, despite my explaining the situation. Whatever. 3) They said they'd call with an update around 11 or lunch, but after a couple hours and the prior interaction, I called myself around 11:15. Again, they seemed confused why I was calling, but then went into the bays and found the tech.Places like this never call you.This is where we get to the positives: the main tech, the redhead mentioned above was really nice and explained why it was gonna fail any inspection (a suspension bushing pad issue and a known Jetta electronics issue with the rear passenger right side door opening from the outside only like 40% of the time (which was never an issue in PA or for the previous owner of the car in my family for DC inspections) offering to give me an estimate. I had things to do and I knew they'd find other things they deemed an issue (always the case with their ilk for me). To leave, you have to go around the back of the building and turn onto the side road. But, that way was blocked by a car they were going to pull into one of the repair bays. Don't block your own exit.Perfectly fine place to go for car service, just didn't blow me away on first impression and the reviews of them are effusive.
