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“Luis Prada was extremely helpful with even helping me call to get my insurance info to take out a loaner for the day. He was very helpful, pleasant, friendly, professional, knowledgeable. I definitely will take our car there for service. Felt very comfortable and a family oriented environment.”
“What a great team at Audi of Silver Spring. Aris did a great, Mike Mazak....
Thank you so very much for respecting me and how long i've worked at Herb Gordon! D”
“My nine year old Macan feels, and performs, like it is brand new, thanks to the professionals at Porsche Silver Spring Porsche. I really appreciate the Service Department’s knowledge, technical skill, and team attitude. My visit was scheduled by Brian. Kofi and Brian greeted me upon on arrival, and Elvis took over advising me on repairs and maintenance. They were all on the same page, and did not miss a beat. Jerome efficiently followed up with the technical work, communicating throughout the service in regard to his observations and findings. Every great team has a great leader, and that credit goes to Linda, the Service Manager. Thankyou all for your effort!”
“UPDATED: 09-2024
WHAT AN AMAZING TEAM!
The word "Pleasant" and car buying are rarely used in the same sentence, but the team at BMW of Silver Spring ensured that my entire car buying experience was just that... PLEASANT! Starting with Sales Adviser, DAVID DAVILA, who ensured I found exactly what I wanted and most importantly at the right price, to Finance, ALLEN KIM who was patient in explaining all my financial options and assisting me in selecting the right terms and last, but not least, JOHN BERTRAND, who provided me with SUPERIOR customer service and nothing but smiles when I needed loaner vehicle to have some post-purchase work conducted on my vehicle.
Huge THANKS to the entire TEAM at BMW of Silver Sprint.. You've got a customer for life!
------Service Experience----- Delfin is an Absolute STAR-----
I have had the pleasure of working with Delfin as my service advisor for the past four years, and I can confidently say that he consistently delivers an exceptional service experience. Delfin’s dedication to ensuring that I receive the highest level of care is evident in every interaction. His prompt and valuable responses, coupled with his unwavering commitment to customer satisfaction, have made each visit a positive experience.
Delfin goes above and beyond to explain every repair in a clear and understandable manner, ensuring that I am fully informed without feeling any pressure to make unnecessary purchases. His professionalism and relentless pursuit of successful outcomes have greatly enhanced my overall experience with the service team.
I am truly grateful for the outstanding service Delfin provides and look forward to continuing our partnership in the future.”
“Had my car painted there 5 years ago at their lowest price point package and it’s still holding up great. The roof of the car had some heavy rust spots and they sanded and primed the whole car as well in just a few weeks of me walking in for a quote.”
“Prestige provided outstanding and fast service fixing the dent in the hatchback of our SUV. Their work was high-quality and also significantly less money than the other auto body shops we called. Their communication during the repair process was excellent. Highly recommend.”
“Went in for a scheduled 140k miles recommended service + dashboard warning light assesssment and multi-point inspection. Eddie Graham reviewed my request, completed the necessary paperwork and, pronptly, got my vehicle in the bay. Eddie kept me informed, as well as made any necessary recommendations, throughout the process. My vehicle always handles better after being serviced at SPORT.”
“Longstanding business with a good reputation. Gave me a very reasonable estimate for my car body work repair (literally half what another local shop estimated). They are a recommended shop for Erie insurance.”
“Vinny is my salesman for my labor day purchase. He is a good listener and understood my needs. I am very satisfied with his service. Highly recommend this dealer to someone like me who doesn’t like pushing style selling.”
“5 stars to the LG team for the quality repairs on my car. John doesn’t try to upsell you and, in fact gives practical tips for cosmetic improvements (for the car!) you can do yourself. I also was under some time pressure to have my car back and the team bent over backwards to make that happen. And they are cheerful and friendly. What more can you ask for? I’ll definitely recommend them to others. Thanks to the whole team.”
8AM - 6PM
10753 Columbia Pike, Silver Spring
Auto Parts
“I took my car here for auto repair work on my transmission about 4 years ago. They had to rebuild my transmission and they did a great job even though they didn't want to do the work at first because of the amount of work involved and their available resources. My car is still running strong today.”
7:30AM - 5:30PM
12120 Tech Rd, Silver Spring
Auto Parts
“I went to Caliber because the person that hit me had GEICO insurance and this was the closest estimate location. The GEICO adjuster was very helpful and easy to contact. They work seamlessly with Caliber to get your repairs done. My car was returned ahead of schedule, all OEM parts were used. The car was returned to me in excellent condition! The front desk staff is very professional, knowledgeable and friendly!”
“Ali and team at DARCARS VW provide truly exceptional service. Expect a professional welcome and inviting demeanors all around. They’re sure to advise you what work needs to be done and provide a transparent breakdown of the costs associated. Worth a visit with your Volkswagen whether you drive it 5,200 or 52,000 Miles a year!”
“My car window got smashed and I really needed it replaced the same day. Benjamin did everything in his power to quickly find a used window (which saved me money) and his team had my car ready in a couple hours. I can't recommend this place enough and I will 100% be using them for all my future auto body needs!”
“One of the best dealerships for car purchases and service. The service manager Gena is the best always making sure she offers the best price for service. Brian my service tech is always professional, always greeting you with a smile. I changed my service date just to make sure it's with him. He is always laughing at me because I come with coupons for discounts on services. Looking for excellent service come to Sports Honda Silver Spring MD.”
8:30AM - 6:30PM
2325 Perkins Pl, Silver Spring
Auto Parts
“I came in for a comprehensive estimate that other body shops refused unless I was willing to have the repairs done with them. I took my car to A Body without an appointment but they had a tech service my car right away. As I was sitting in the waiting room I overheard the staff on the phone with their customers and I have the impression that they only offer to do what is necessary for the customer as I heard the gentleman give the option of having something replaced but that it was not an absolute necessity. Good to know a place isn't trying to overcharge you on things. I'll be back here if I need any future body work done. Prices quoted were also much better than surrounding shops.”
7:30AM - 8PM
3301 Briggs Chaney Rd, Silver Spring
Auto Parts
“My salesman, Celestine Lovence was WONDERFUL!! He was a pleasure to work with. I mean he went beyond the call of duty to get me the car that I've always dream of owning. Everything was handled so smoothly. He provided top-of-the-line customer service. He was very knowledgeable in his work. He came highly recommended and I was not disappointed. I've had many cars in my day, but he made this process so easy. He made me feel like i was his sister, the way he took care of me. Like I was family. I left this dealership with firm confidence and I certainly look forward to purchasing from this Agent/dealership again in the future. SO AMAZING!!!!”
“Sport Cadillac is a wonderful dealership with extremely involved managers and owners. It was a pleasure to work with Robert Fogarty, Jim Churchill, and the Sport team-- if you are looking for a new Cadillac, Chevy. or Honda, this is the dealership to go to!”
8AM - 5:30PM
809 King St, Silver Spring
Auto Parts
“Very responsive shop! I showed up early with my 6-speed Mustang Coupe with an impressive bash on the passenger door from a run wild Metro vehicle, and so did the owner arrive before opening. I wanted to avoid missing work time and he rose to the occasion with a refreshing sense of urgency. See, I was devastated since I keep my car immaculate and this 2017 didn't have even a scratch. I wanted someone to care for the car and when he assessed the damages, he proved expertise and a clear understanding how to erase the damage. Finished before scheduled, the door and passenger side front fender and quarter panel look like when I fell in love with the car with only 3 miles. Just like when I dropped off the car, they roared the Mustang out of the garage right to the minute of my pick-up time. Impressive! Plus, they promised the paint job the life of the car. Yes, there's hope for customer service in America. Well done.”
“Jaime recovered the side arm rests and the center consul in our 2013 Toyota Avalon. The manufacturer’s leather was wearing out. He did an excellent job and charged a fair price. His customer service is excellent and he was very fast. We will certainly use him again.”
“Excellent service! The staff is beyond helpful and nice. This is my go to parts store whenever I need to buy something for my car especially when it's time for an oil change. My dad recommended this location years ago because he goes there as well and i havent switched to another location till this day. Thank you sm for the great customer service?”
“I live five minutes from Lindsay Lexus in Virginia, but I still make the drive to DARCARS. Why do I do it? Because the employees at DARCARS make an effort to take care of their customers. They listen, they communicate service options, and they take the time to make the experience as pleasant as possible.”
“Franklin painted my beautiful cabernet red 1985 Mercedes 1985 300SD turbodiesel sedan. Now it looks like it came directly from the showroom floor. The vehicle recently finished first in class at the annual Mercedes Benz Club of America Concours d'Elegance held in Potomac, Maryland. They also did some very challenging rust repair on a 1983 300TD Mercedes station wagon - replaced one of the rear quarter panels below the fuel door. You could not tell they had done the work - perfect metal finishing and paint blending. I highly recommend Franklin's for their old world craftsmanship and solid integrity.Service: Painting”
“Quattro Auto Body was very helpful and professional with us. They do a first-class job and are very detail-oriented. Jen especially, makes sure that all customers are handled with care and that the job is done well! She is extremely knowledgable and always goes above and beyond! Thank you so much for helping our family!”
“Kevin and the crew have been our mechanics for 7+ years. He has consistently shown that he is honest and that they are very competent and reliable. They stand behind their work and it shows.”
“Friendly, knowledgeable staff who take their time to get things right. There is also an old fashioned barbershop atmosphere where people seem to hang out having leisurely conversations, while customers wait for their turn.”
“I 100 percent recommend this dealership. T was our car seller and was just AMAZING ! Amazing customer service , friendly and Very professional. If you need to purchase a car definitely go to T . Also Joshua the finance manager was amazing as well everything went smoothly . Mrs.P was amazing as well she really made us feel comfortable and was very helpful. They truly care about their customers. We definitely left SATISFIED!! Thank You for being great with us,Marie & Miguel”
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“This is my second lease that I got through JC Nissan of Silver Spring. I experienced amazing customer service and communication with the entire team, specifically with Thomas Marshall. The entire process was painless and Thomas was very helpful with any questions that came up. Even after I got the car, Thomas and Onesty checked in with me to make sure I was happy with my vehicle. I will continue to go to JC Nissan of Silver Spring for my future leases and purchases! Thank you, Thomas!”