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November 2023 by Samantha Magoba
The rep that was helping us was really nice. That's the only reason I could score 4 stars. But I was extremely annoyed that the WiFi in the store was not good enough for me to do my phone to phone transfer so my new phone had to be mailed to me. Why doesn't the store have good enough service to complete transactions? And a very normal, common one at that. Very weird. I would have went to another store but the guy again was very very nice.
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October 2023 by Ángel Álvarez
The energy in the store is very friendly and helpful. Very outgoing individuals, clean store! I was hesitant on two specific items the Sales rep really met my needs I will defiantly recommend this store to my friends & family. Thank you again!
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August 2023 by Kay Foster
This store use to have friendly and professional employees but no longer. They have a high turn over of employees and managers. The new manager is arrogant and quite condescending. Hopefully he won't last too long. Take your business elsewhere. Spend your money where you are treated with respect. If you don't like your job get another job. Smh
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August 2023 by S PA
This store use to have friendly and professional employees but no longer. They have a high turn over of employees and managers. The new manager is arrogant and quite condescending. Hopefully he won't last too long. Take your business elsewhere. Spend your money where you are treated with respect. If you don't like your job get another job. Smh
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July 2023 by Patten Marcus
Great customer service and friendly problem solving staff.
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April 2023 by Erin K.
Dear Simon,I cannot thank you enough for the incredible assistance you provided to my mother with her new (to her) iPhone XS Max. As someone who is not very tech-savvy, my mother was extremely intimidated by the thought of having to set up and use a new device, but your patience and expertise made the entire process so much easier for her.Your kind and thoughtful demeanor helped to put my mother at ease, and your willingness to answer all of her questions and walk her through each step of the setup process was truly appreciated. You went above and beyond to make sure that she felt comfortable using her new iPhone and that she understood all of its features and functions.Thanks to your guidance, my mother is now able to confidently use her iPhone to stay in touch with family and friends, access important information, and even explore new apps and games. I cannot express how grateful I am for your help, and I would highly recommend your services to anyone who is looking for expert tech support.Thank you again, Simon, for your outstanding customer service and for making a real difference in my mother's life. You truly are a credit to your profession!Sincerely,Erin KellyLas Vegas, Nevada
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December 2022 by Leslie Calderon
The girl who helped us was very sweet and was able to answer all of our questions. We had a lot of questions and she was very patient with us and explained everything. I wish I got her name but she was kind of short, had glasses and curly hair I think. But she was very sweet to us. Keep it up girl <3 We went on Sunday 10/30/22 to upgrade a phone.
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December 2022 by Blaine F Kenaa
Kelly did great. She was very helpful in helping us select a phone. Great customer service
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November 2022 by Dan Tackett
The most helpful experience I’ve had at a phone store!
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October 2022 by alexander Andrades
Terrible customer service , I didn’t even get the name of the guy , but man if you don’t want to work my man , leave , let someone else do it .. and maybe that other person won’t have his hands down and pose like you about to sleep .. Spanish , guy , light brown hair .. chubby .. I don’t post these types of reviews but man smh ..
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May 2022 by Barbara Saragovitz
Both Charlie & Sheridan were patient with this senior customer. They answered all my questions and explained how things worked. I was reluctant to buy a new phone but they put me at ease. I’m happy to say my AT&T store has terrific service & great people working there.
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April 2022 by Dempster Gibbings
Great customer service and the two guys that worked at this location need a raise of pay for their services
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April 2022 by Albertina Benitez
Charlie was very patient and wonderful with us and resolved our issue very politely
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March 2022 by Jennifer Grinnell
Nabil Coe provided exemplary service today. He helped me get the right products and was so helpful and kind. Great service!
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February 2022 by Kevin Howell (Impirialbeats)
My experience at this AT&T on 10729 COLUMBIA PIKE was exceptional. The moment I stepped in the store I was attended to in a efficient and friendly manner. I highly recommend this ATT for future visits.