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June 2023 by Andrew Satinsky
Shopping was easy, non-pressured, and plenty of choices. Delivery was on time, the men were polite and efficient, and they completely set up the new fridge. They even swept the area first! Outstanding!
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May 2023 by Ken Morris
Great experience with ABW. Helpful salespeople, fair prices and prompt delivery.
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February 2023 by Farrell Oxley
Very professional. The delivery guys had a can-do attitude and made it work to get my fridge into a very tight space.
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December 2022 by Linda Lynch
The two technicians were here for hours without a word of complaint and such a friendly attitude. Very knowledgeable and an overall great experience. I highly recommend ABW and will continue to use them in the future!
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December 2022 by Jason Kelleher
My experience with buying a new Blomberg washer from ABW could not have been better -- from an initial web query to see if the particular model I needed was in stock to delivery, everything was as seamless as I could hope for -- all without needing to make a single phone call. Received a quote and delivery estimate via email, scheduled a virtual inspection of the (difficult installation site), received a delivery estimate -- and was surprised to find it arrived weeks earlier than the estimate. Delivery was great - with online tracking, I was able to plan my day around the truck's arrival time with minimal disruption. Actual delivery and installation was equally as pleasant -- the 3 person team was quick and efficient (and friendly) with removing the old machine and installing the new one. I truly could not be happier with the experience and will definitely shop here again. Thank you!
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October 2022 by Karen Newton
I was desperate! My house was due to go on sale in less than 3 weeks when my Bosch dishwasher stopped working. I needed another Bosch and no one had them in stock. Then the wonderful Betty at ABW told me she had one and scheduled installation for a few days later. Two equally wonderful guys showed up on time, installed the new machine, took away the old one, cleaned up after themselves, tested the new machine and I was set! Saved by ABW!
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October 2022 by wendy early
I replaced my microwave with identical unit!!It took about a week to get in and was delivered on a Saturday!!!They were an hour early!!! Yeah!!!And in/out removing old unit and replaced new in 10 minutes!!Outstanding service ?
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August 2022 by Eric Phillips
Both sales reps I spoke to for my purchase were really nice! Both were informative and understood the needs I have...with tight spaces in an older home. After placing my order for a refrigerator...a third rep called to review my order...and to review the specs of the unit I purchased and those tight spaces in my home. Very thorough and professional! The delivery team arrived exactly when we were told to expect them...and the communications team back at the warehouse was very good at keeping us updated. Installation was smooth. They hauled an old unit away and the install for the new fridge and ice maker took less than an hour. Very pleased!
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July 2022 by Doris Wong
I was apprised at every step of the way as to when my dishwasher would be delivered and installed. Since I was the last of 6 stops my order was not delivered until 7:45 pm but both driver and job center informed me to the minute. Installation was completed efficiently and neatly and appliance tested.I appreciate the effort afforded me on my delivery.
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July 2022 by June Taylor
The delivery team from ABW appliances was fantastic. They arrived within the expected time frame, even after starting off with a flat tire. They took care to not damage my new Luxury Vinyl Plank flooring, set up my Miele washer and dryer, leveled and tested them for proper performance, gave me a brief demonstration, and were very courteous. I also want to say how helpful Betty Burciaga in sales was by answering questions I had about the appliances and helping me with the ordering process. She arranged for a Google meet during which the laundry site was inspected for measurements to be sure things would fit and the electrical outlets would work. During the 5 month waiting period for the Covid delayed appliances to arrive I got regular updates on their ETA. I couldn’t be happier about my experience with ABW Appliances.
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June 2022 by Gwynne Young
The whole experience with ABW was five stars! No pressure sales when we walked into the showroom yet super helpful salesperson willing to answer all of our questions. And the delivery guys were stellar! They removed the old fridge and put in the new one in just a few short minutes!! Our kitchen is super small and they maneuvered in and out with speed and agility! Very happy with ABW!!
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June 2022 by David G
Not a good experience. We were told that a particular product was available at the factory outlet store so we went over to take a look at it. When we got there we discovered it was a scratch and dent item; we were interested in new only. We had no idea that scratch and dent items were offered at their outlet or we would have asked before we went. And, it behooves the people working at the outlet when they mention a product's availability to say the condition of the item BEFORE the customer arrives. It was a total waste of time. On a positive note, the people who work there are very nice. I hope they take note of this with future customers.
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May 2022 by Robin Clarke
Paco was wonderful; was able to take care of the problem immediately .He was also a really nice person !
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November 2021 by Randy Hollstein
We are so impressed with the entire ABW purchasing and delivery experience! This really couldn't be easier, from online ordering, coordinating delivery when ABW called to set it up, and then delivery. The delivery team, Alex and his colleague, were friendly and professional, they unpacked the appliance and took away the packing material. I would give the ABW Team a score of 10 but we're limited to just 5 stars... I know where we will be purchasing ALL our appliances in the future - ABW!
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October 2021 by Terry Rubenstein
From the call to Cummins now ABW order handled on line with salesman Aaron. Delivery and installation went perfectly and took very little time . New units in my Fathers apartment are great ! They have a great bot system to keep u informed of installers route . Great job!