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October 2023 by Lori Abercrombie
Aside from getting in to see my favorite nail technician, I absolutely love this salon. They do a great job and my SNS nails last a good long time. Won't go anywhere else!
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October 2023 by Maggie Baker
I was soooooo disappointed. The place looked nice was clean and staff up front were friendly but the service performed was terrible. The girl that was performing my pedicure acted annoyed and made me feel so unwelcome and uncomfortable. I purchased the spa pedicure$48 halfway thru I clarified as by the description I was only receiving classic services$33. She NEVER even massaged my feet!!! Like literally my soles heels or toes we're never touched not even lotion applied.She rubbed my legs from the ankles up only and it was hard and awkward up and down my chin. I sat there baffled. Soooooo disappointed I spent that much money for a trim and polish.Service: Pedicure
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September 2023 by Brandi Norris
They always do a nice job, everyone is nice. A get the gel pedicure and they last.
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July 2023 by Jennifer P
I will never come here again. The manager was extremely rude. I asked for callus removal and everywhere I go they use the cheese grader tool. The lady doing my pedicure said no it’s against the law and they don’t do it. Later on I see a lady doing it a couple of chairs down and I ask why she is able to do it for a different customer. I was met with extreme rudeness from the lady doing my feet and the manager herself. They said she was part time and she was “breaking the law”. How was I supposed to know that she was working there part time? Am I not allowed to ask why another customer is getting something that I requested? All I asked was why another customer was allowed to get the callus removed with that tool but I was denied it and the manager flipped out on me! I said I am the customer and I was just asking. They used the pumice stone on the bottom of my ankles and said I didn’t have that many calluses but that is her opinion and wasn’t the point. How can they yell at me for observing that they denied me of using the cheese grater tool for calluses but then two seats down someone else is getting it? I can’t believe the manager yelled at me for a simple question! Thankfully they didn’t charge me for the callus removal fee but I will NEVER come here again. The way they yelled at me for asking a simple question was absolutely wrong. Shame on the manager for treating me like that when I just asked why a customer was allowed to get something that they denied me for because it’s “illegal” yet their part time employee working IN THE MANAGERS ESTABLISHMENT was using it. That’s on the manager to tell her part time employee to stop using it then and calmly explain to me that the lady is part time and didn’t know that she was “breaking the law”
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July 2023 by Bonita Canty
Came in to get nails done with clients. Guess my skin color wasn't the right shade. Everyone else got waited on. I sat soaking feet waiting and waiting. While staff is getting nails done walking around chatting. Never got any done. The when I get upset everyone wants to be concerned. Piss poor service.
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May 2023 by Brittany Eckley
I have been coming to this location for years and used to absolutely LOVE it. There have been some really nice nail techs who do great work. On my last visit I received a mani/pedi and the pedicure color didn’t match the manicure color. I took time out of my work day to go back and have it corrected. Instead of just fixing the issue they had me pay to get the color redone, even though it was no fault of my own. I wish the management handled customer service differently.Services: Pedicure
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May 2023 by Dhvani Patel
Hugo is amazing! He was so sweet and even funny. He completely listened to my needs and helped me figure out the exact nails I wanted. I really recommend coming to VIP Nail Studio. Ask for Hugo!Services: Pedicure
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May 2023 by Anne Luzier
Always great pedicures.Eyebrow waxing hit or miss. Sometimes they are too rushed and quality suffers.
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January 2023 by Aislyn De Bels
I went to this salon once and will not go back. Me and my friend went there to get winter acrylics. Mine were French tip on the thumb and ring finger with the white French and on my pinky and pointer finger I got a snowflake. Then here’s what went bad I wanted white swirl on my middle finger she used orange I asked her to fix it and she said it was fine. Then the employees started fighting with each other and then my nail tech hit my nails and wiped the nail polish off my thumb. And then yelled and said it was all my fault and you could see the nail polish on her hand. Never going back after my nails look terrible.Service: Acrylic nails
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December 2022 by Mikaela B
I make the trip from the city to get my nails and lashes done with Lin at VIP. Everyone there is so nice and professional…the quality is worth the drive. Lin did my wedding nails and they were absolutely perfect!Service: Manicure
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November 2022 by Cortney Sperry
Always great service! Today’s fall nails! Thanks VIP!Service: Manicure
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October 2022 by Leah Dunn
I had a great experience here. Lyli was amazing on my fullest and my mom really enjoyed her pedicure.
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June 2022 by Becca
Cheap place. Good if you get your nails done regularly and want to save a buck, not great if you're looking to treat yourself before a special occassion. Nail tech that did my manicure has gross unkempt nails themselves. Instead of using tools to clean out bits of polish that got in my cuticles, they used their one overly long thumbnail. Gross!Service: Manicures
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May 2022 by Crystal J.
Got a Dip Manicure today and Joy did an awesome job. I showed a picture of what I wanted and my nails turned out super cute! I have also had a pedicure done here and Danny have an awesome foot massage!
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April 2022 by Lacie F.
This place was AMAZING. I had a younger guy I can't remember his name maybe hero or Hugo it started with an H. He did absolutely amazing. I have never had a pedicure where they paid so much attention to my feet. That was the best pedicure I've ever had he massaged my feet for what felt like forever and it to die for. Definitely recommend coming here.
