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March 2024 by Rose Lawson
The most infuriatingexperience we have had with a service provider. Do Not! I repeat!! Do Not go near this store. He is adishonest and dishonorable businessman!!!!
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February 2024 by Thomas Collins
Great repair shop!
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March 2023 by Karen Nicoli
Well I took my vacuum cleaner in to have a cord replaced he told me he could not replace the cord unless he clean the vacuum also he charged me $90 what a rip off. So I called the Sew vac in Ellicott city they told me they only charge $15 to replace a cord he will no longer get any business from me
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March 2023 by Timothy Greig
Do not bring your vacuum here to get service on! I brought mine in for a repair and and paid the fee. Took it home to use it and the belt popped off. So i flip it over to fix it and i see a plastic clip that was broke and was held back together with glue and black duct tape. So they broke it and tried to jerry rig it and didn’t mention anything to me about it when i picked it up. Called to confront them about it and he claims he doesn’t remember servicing it from a week ago and had to call me back. Will never go there again and do not recommend this company to anyone!
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March 2023 by Patty Perkinson
Great service. Terry is really outgoing and knows his business. I will go again even though I live 25 miles away.
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March 2023 by Debra Ernest
Tommy was really helpful. I needed a part for my Dyson vacuum cleaner which he had in stock and replaced the broken part for me. Thank you for your help!
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March 2023 by Ed Evans
I found Tommy to be very helpful. We called ahead to see if he worked on Dyson. The answer was affirmative of course, and when we got there, after plugging it in and running it, identified the issue and fixed it right there within seconds.We left very happy and it works better than when we first bought it!!!
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March 2023 by Mike Robinson
I will say that the owner Tommy has the best prices I have come across with great service also. I have tried a few other stores in the area with quotes or bills of $250 on up. I have a few long hair dogs so an annual service on my Dyson is a must and I have never seen a bill over $100 and the machine looks like the day I bought it, I highly recommend!
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March 2023 by Big Hair
Very uneven experiences here. One time very helpful (minor vac issue). Next time, paid $50 in advance for part which was needed to operate vac. Called several times over 2 months. Finally, got part on. Poor workmanship. Will go elsewhere next time.
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March 2022 by Nikolai Yamaner
Really disappointed with the honesty of this business. I paid for my dyson to be repaired and for a replacement attachment piece for my vacuum, while they were able to fix my vacuum, I felt seriously overcharged. The work was not thorough, as I had to point out unrepaired pieces upon pickup, and despite multiple follow-up calls, my attachment piece was never provided. I was told one week upon time of payment when I picked up my vacuum and it has been 3 weeks with no follow through. If you use this business beware of what your dealing with.
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March 2022 by Laura Lesche
Very friendly and knowledgeable service.
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March 2022 by Judy Marshall
Took my euro pro sewing machine to find out what it nd Tommy uoted me $150.00 to fix it and I was ready to cry because I didnt have that much money so he was kind enough to fix it or cheaper Great man just overwork but very kind offeredme a loaner but I dont borrow so Im waiting for the part. I woud recomend him because he will bend over backwards to help you
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December 2021 by Sharon K.
Vac & Sew Fan and Lite are wonderful! They had my older Dyson repaired in one day, and also a wall lamp that is approx. 60 years old. All works fine! Could not ask for better service, communication and the kindness of Tommy. Would definitely recommend them to everyone.
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March 2021 by Sharon Devlin
Awesome service!!!! Tommy fixed my Bernina 1630 ( major repair) with same day service!! Machine has never worked better!
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March 2021 by Part-time Ninja (The Rubberband Sniper)
Best in the business. Found the belt I needed in about one minute. Great store!!
