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August 2024 by Katherine Kline
Great customer service from Mike and the Severna Park Automotive team including Dianne and Betty at the front desk. Honest recommendations/ advice for repairs and referrals out for additional services. Continues to be a place my family trusts with all of our vehicles
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August 2024 by Jamie Bowman
I keep hearing great things about this place and have lived right up the road from them for many years. However, every single time I've ever tried to book an appointment, they can't see me for at least a week. I've tried to use them at least 7 or 8 times over the years, same thing every time. I am not in a situation where I can go without a car for a week. Called just now and it's two weeks before they can see me. I'll change my review if they can ever see my car in a timely fashion.
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August 2024 by Bernie Harper
Great experience with very nice and professional employees. Appointment was set up by Mike and drop off was very easy. Called me later with work needed and pricing. Gave him OK and car was ready to pick up two hours later. Repair worked perfectly and pricing was very resonable. Full explanation of work done and why it was needed along with suggestions for the future. Diane was very nice at time of car pickup and gave me an overview of the other car repair services they offer.
Severna Park Automotive is outstanding!
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August 2024 by Jordan C.
I’ve been here several times now & they go above and beyond to make sure their customers are satisfied. Honest, reliable and fair. It’s difficult finding a place you can trust but I will be a customer for life.
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August 2024 by Phyllis Chestnut
Good afternoon, I dropped off my car Monday evening for a maintenance check. I was informed what needed to be replaced the next day. The staff was really personable and friendly. The technician also text photos of my vehicle showing, what other work I will need done at a later time. I will take my car to Severna Park Automotive again for car service.
Thank you,
Phyllis C.
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June 2024 by Mark Morsheimer
Mike and his team did a great job servicing my ‘17 Subaru Outback. Staff are professional, courteous and pay attention to the small things that matter.
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June 2024 by Erick Dorn
It's very nice to receive text updates about the services you are doing very easy to make an appointment online
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May 2024 by Mark Conklin
Had a MD state inspection done. Found worn control arms and without pressure, Mike both offered a quote for them to do the work but also noted I could have it done elsewhere as well. Price was reasonable and they got it done in a day. Highly recommend them - fair, polite and dependable.
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May 2024 by Michelle Hall
Mike and the team at Severna Park Automotive are amazing! They were highly recommended from a parishioner at my church and although they are far from me (15 miles away, 30+ minute drive sometimes), I refuse to take my car anywhere else!
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April 2024 by James Pomfret
The staff is experienced, skilled and trustworthy.
They’ve earned my business.
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April 2024 by Karlyn Celmer
SP Automotive is incredible. Their customer service is thorough and honest. We will be long time customers of AP Automotive.
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March 2024 by Jessica Lauren
I am so glad I found this company! I needed some minor things done and a quick Google search led me to them! I was able to get an appointment quickly. When I brought my car in, Betty was so kind and helpful, even setting up use of their courtesy car that was available so I wouldn’t have to use ride share services. Mike was great as well. He kept in touch about cost estimates and repairs and when my car would be done. Their communication is fantastic and thorough during the entire process. Once my car was done, I picked it up and was pleasantly surprised at the cost.. much less than I’d anticipated. I will be using Severna Park Automotive again and am happy to recommend them to all my friends! Thanks for a great experience!
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January 2024 by Joe A.
They do fantastic and timely work. My only issue is that there is zero flexibility on supplying your own parts. I had a bunch of new OEM and Bilstein suspension parts that I acquired at a great price, but they refused to install for me. Hate to give the labor to another shop, but it is what it is.
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January 2024 by Bill Fleming
Great service. Honest, efficient, and fast.
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December 2023 by Allyson Delozier
We had a sudden but severe battery issue on a holiday weekend. After a few days we had a short streak of luck getting it to finally start but couldn't call SPAuto to confirm they could take us given the holiday. We felt bad but just dropped it off at their door while it was still running to avoid needing a tow and left a voicemail apologizing and asking them to get to it at their convenience. The next business day they looked at it, fixed the problem within 48 hours and returned the car to us in tip top shape. We greatly appreciated the help, and quick help at that, especially with our inability to call ahead and schedule.