-
February 2024 by Linda B.
I highly recommend MacMedics in Severna Park. My iPhone wouldn't allow me to respond to my emails. I tried everything suggested online, but nothing worked. I decided to try MacMedics. In less than 30 minutes, Dana had my iPhone working again. Thank you Dana, you are my hero!
-
January 2024 by Susan L.
Have been a patron for years and again this week. This store is the way all businesses should be run. They are helpful, knowledgable and very customer friendly.....no need to say more! They are first class in every way, and it is a pleasure to know they have my back with our MAC household.
-
January 2024 by Basil T.
Their Apple expertise is unsurpassed. I have been a customer for probably 20 years with only superlatives to share. Their advice has been straightforward and unfailingly correct. I would hate to have not had recourse to this firm.
-
January 2024 by Christian C.
Had a problem with my iPhone where it became unresponsive and they got it fixed for me in less than an hour and saved me a trip to the mall. They are total lifesavers. Highly recommended.
-
January 2024 by James H.
Super helpful so far working with Ben and now Dana to get my iMAC repaired. Cracked screen that needs repair.
-
January 2024 by Eugene Stallings
Mac Medics is the "HondaMan" (a.k.a. Independent Auto Center) of Apple repairs! It's the "Chick-Fil-A" service experience from an IT shop. I can't say enough about the staff (especially Kyle) who ALWAYS fixes our Apple issues. Thank you, Mac Medics -- for providing quality, expert, and affordable service by a LOCAL BUSINESS!
-
January 2024 by Leigh L
I took my daughters laptop to Mac Medics last week wondering if it could be fixed. A friend accidentally spilled a latte all over the keyboard and it wasn't working. Unfortunately I hadn't purchased apple care when I bought it a couple of months ago for college. They were so helpful on what could be done including helping us get all her info off the laptop onto a drive for free. They are extremely knowledgable on laptops. I highly recommend them for advice and help with laptops.
-
December 2023 by Anderson Lamm
Had a great experience coming in on a whim when my MacBook went down. They took the time to assess my computer's issues and gave me a perfect solution to salvage the hardware in a reasonably priced refurbished machine. All done on the spot and in a timely fashion. I highly recommend this place for Mac users!
-
December 2023 by Chris Fisher
My son's phone had a cracked and malfunctioning screen, (because...kids) and the battery capacity was down to 83%. Took it to MacMedics and first they said we might want to look at what our carrier has to offer in terms of upgrades since the phone is an iPhone 11, which was good advice and information. After seeing what was available (not much) we opted for the repair, and since the battery was deteriorating, had them replace that while they had the phone apart.Great service, great advice and very reasonable cost, completed in less than the estimated 2 hours. Would recommend MacMedics over and over again.
-
December 2023 by Oliver Moss
I had several keyboard keys that had dislodged and brought my MacBook Pro laptop in at 11:20. Eli immediately took care of me and said I'd likely have my laptop back the following day or next day. I gave him my number and to my great surprise and joy, he called me within 2 hours to say it was prepared. He was friendly and professional and whole lot faster than going through the Apple store. Thank you Eli and team at MacMedics!
-
November 2023 by Ann M.
Mac Medics came highly recommended and now I know why!! The Apple store needed 5-6 business days to repair my mac and Mac Medics did it in 3 days!! Huge help and I will never go anywhere else for my mac repairs!
-
November 2023 by Lindsey Adams
I had a really great experience at Mac Medics today. It’s a special place. It reminds me of how service used to be, before corporations took over and everything became automated and self-serve. Dana is an expert and is available as soon as you walk in the door to answer questions and offer advice. I learned a lot of great info about my computer, data storage, and protecting it for the future in the 20 minutes I was there. He’s a wealth of info and offers help in a patient and kind manner. It’s hard to find that level of service anywhere these days. I’ll recommend Mac Medics to everyone … let’s keep small businesses thriving so we all can benefit.
-
November 2023 by Guy Jones
Trust me people you will NEVER EVER go wrong with mac medics they are thee absolute best in the computer game. I forgot my password to My mac book air and apple support couldn’t figure it out but when i called mac medics my man Doug got me back running in a matter of minutes. They truly are on another level and excellent at what they do.from the owner Dana to the employees like Doug and kyle. U wont go wrong with mac medics. I swear!!!
-
November 2023 by SY Ohana
Mac Medic is the only place to go for Apple service/support.I found that when using Mac Medic I have more an ADVOCATE, helping me fix my problem, not someone telling me what “Apple Corporate Policy” is. The team at Mac Medic know Apple policy and know how to work around it/with it to benifit me. So even if I am pissed with Apple, they find the best solution to get me up and running as inexpensive as possible….an incredible value.Just visit and talk to them for 2 minutes and you will recognize the knowledge they have .
-
October 2023 by Edfil Basan
I encountered a malfunctioning key on my MacBook Pro. To my delight, the repair was swift, taking under 30 seconds, and they generously performed it at no cost. Furthermore, they provided valuable insights on potential future repairs. The team was awesome and I wholeheartedly recommend their services.