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“I bought several computers from Odyssey for a business I was starting. Their computers have outlasted every other computer I bought from other refurbishers. The costumer service is very helpful, friendy and responds to emails in a timely manor. This is now the only place I buy refurbished from after having so many other issues with other retailors.”
“Melody took my varied schedule into account, and took the initiative to decide to help me with my tech issue while I was available. She then stayed with me, and the issue, for about an hour, until it was discovered and fixed. This service was provided with grace and good humor, I could not ask for more!”
“Great place, very friendly and helpful staff. They showed me some low priced alternatives, to which I was looking for which was amazing . Their brands are a good deal at a highly competitive price.
Additionally also had some nice stuff on Clearance.
Will highly recommend this store and company overall.”
“Jazz and the crew at Annapolis Rent a Center awesome and truly know how to treat the customers. Thank you very much and thank you for allowing me to purchase furniture during these hardship times.”
“Good experience overall as I arrived near closing time. Went there specifically for a windows 11 laptop hopefully not expensive. While they only had a few choices they were good choices at really fair prices. The man clearly explained the hardware warranty. It kinda looks like a repair shop and that’s good to know also.”
“Bought a TV. Salesperson was attentive. No offer from staff to carry tv to car. Wasn't an issue because I managed, but would have bern good practice to have asked.”
“I bought a mac book from this location in 2020 and did not expect to have to need repairs. my son informed me that his computer would not turn on or charge. of coarse that's the only info my son was able to tell me. first off I did not know the geek squad was still around. I made an appointment online but in the meantime I called people who I knew with apple products and all they could tell me was best buy is going to charge you an arm and a leg. I started to call around and got quotes for other location ( NOT BEST BUY) and was quoted 90.00, 50.00 to 180.00 for a diagnostic test. best buy call center rep informed me that the first 20 mins is free. I went on google and saw only the horrible reviews and did not want to go to this location. I decided I was going in and only allowing them to look at my son's computer for 20 mins and that's it. I was greeted by everyone I encountered. I wish I got the young man's name who helped me but I thought I would see him when I picked up my son's computer. Dustin was so helpful and professional. he told me he would keep me updated before making any repairs. he called me and told me everything was okay with my son's computer and I could pick it up. when I picked up son's computer everyone greeted me once again. James was very nice and informative as well. I am so glad I did not go off of these reviews, I hardly ever write reviews but I hope this will help with anyone who need to visit this location.”
“I cannot express enough how thankful I am for them to be able to help me, Chris helped me out transferring my screen damage old phone data to my new phone, he basically did an extra mile.”
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“I arrived flustered and concerned about the possibility that my computer had been hacked. As soon as I walked into the store I felt at ease. The store itself is well secured and fully stocked with computers of all needs. Once I had explained my computer had been "compromised", a staff member, Victoria, immediately took a look at my laptop meanwhile explaining that they are seeing so much of this same situation with many of their clients. She checked my laptop, explained how to deal with the situation and was extremely knowledgable and kind. Once she had made sure everything was fine she showed me what to do in the future and I was completely sure that all was well. I would recommend Mac Medics to anyone having computer issues or needing upgrades etc. Thank you to this great staff!”