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February 2024 by Mary Anne Vitty
Dr. Sims is the most thorough Vet my husband and I have encountered in our 44 yrs of marriage. We have had 4 dogs, and at least 5-6 different Vets during the past four decades. Dr. Sims style and approach in understanding all the possibilities of what is occurring and what may be unfolding "down the road" with our 3.5 yr Goldendoodle is second to none. It is as if she has a set of binoculars around her neck. She has coached us through his IBD. We now have "toppings" that she recommended to add to his prescription food. That has brought incredible peace of mind to us, since our Doodle is a VERY PICKY eater and often would go on a food strike. Sadly, he was recently diagnosed with a mast cell cancerous tumor. She referred us to two different oncologists. Fortunately, it is a low grade and Dr. Sims is by our side helping us on this journey. Trust Dr. Sims. In our opinion, you will not be disappointed.
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November 2023 by Howard
After 20 or so years of caring for two dogs, it's time to move on. Their doctors have been wonderful with my dogs, but a recent very bad experience has made me realize that common sense customer service is not their strong suit. The quality of an organization's customer service is determined not when everything is going as expected, but when an issue or problem arises. It's at these times when their true customer service orientation is exposed. I had one of those issues arise recently at Bayside, and how it was handled left me feeling very uncomfortable continuing this relationship. Do they at least get 2 or 3 stars for all of the good years? No! Their disregard of our long relationship is exactly why they have earned just one sad star: the Google review equivalent of The Cone of Shame. :)
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October 2023 by Daniel Gonzalez
Bayside Animal Medical Center has been truly a blessing throughout the years for Lilo ( Bunny Holland Lop). Unfortunately my bunny gotten sick ( Stomach Cancer) Bayside truly gave us the best options for care til the very end. Dr Delozier throughout the years has been so good to Lilo and my family. Truly one of the best Animal Medical Center In Maryland! HIGHLY RECOMMEND!P.SWanted to share pictures of Lilo with the Medical Center.Thank you for giving so much love and care to Lilo.- Gonzalez Family
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October 2023 by Gina Clarke
Bayside has been an integral part of our pet's health for many years. They have been there for us through multiple pet emergencies, as well as our healthy check-ups. Each doctor has offered compassion, expertise, and patience, no matter the type of visit. We have trusted them with our exotic scales and furry tails and will continue to keep coming back. The front desk personnel are also wonderful. They are kind, personable, and efficient. Many thanks to Bayside for their caring doctors and techs!
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September 2023 by angela reece
I just wanted to give a review my daughter and I brought her snake Sal who wasn’t doing well and after a few days he is eating and is very active .The doctor took her time and gave us suggestions to help Sal and she didn’t give unnecessary X-rays she tried to save us money and help with medication and other methods .I can’t thank the staff and doctor enough we really appreciate all of your help!
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September 2023 by Andy Lomax
They do their best not only to care for their patients but the parents of the patients. They never appeared rushed in taking care of our very, unexpected need for both our dogs the very day my wife needed to leave for an overseas work trip. Add to the context, that my wife had last minute snagged their last Saturday appointment on an absolutely perfect weather Labor Day Saturday. They chose to serve others over self down to and beyond the regular clinic hours.
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September 2023 by doreen kelly
Always pleasant and the doctor is amazing and treats my pets like his own. The entire staff treats us like family. Would not go anywhere else...
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July 2023 by Bonnie adcock
I found the staff to be extremely in competent. Too many instances to go into detail but after so many times of being dissatisfied with the care my animals were given, I transferred records to a very well reputed animal hospital in Annapolis.
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July 2023 by shannon s
I am not one to write reviews but I feel this place deserves a great one. Around a month ago my husband and I had to put down our precious guinea pig Stella. She was actively passing and I was beside myself trying to call around to see if anyone could squeeze her in. From the moment they answered the phone to the moment we left, the Staff and Dr. Buchanan treated us with nothing but love and respect. Today I was going through my mail and the staff sent us a letter with their condolences for losing our girl. It brought tears to my eyes when I read it. I will not be taking my fur babies anywhere else besides this office again. They genuinely care about their “patients” and their parents and not just about the profit they make off of them. I am so grateful for all the staff at this place. I couldn’t recommend a better Veterinary office.
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June 2023 by Amie McCloskey
I live in a different state but we used to bring our dogs here before we moved. I brought my rabbit here last year because Dr. DeLozier was the only one who truly cared about my rabbit’s well being and helped her through the numerous problems that she had and was so sweet and respectful when the time had come to put my poor bunny to sleep. They were always available for any questions I had, took the time to explain everything to me and explain my best options for every aspect of her care. I came to Bayside because I knew in the past they were always good to my pets and in the state I live in, I visited 4 different vets that couldn’t tell me what was wrong with my rabbit or would tell me that she was just going to have to live with her issues without telling me exactly what was wrong and really weren’t giving her the time of day to fully look into her. I’m so thankful I went to Bayside and Dr. DeLozier was absolutely amazing. I will definitely be taking my other rabbit to her if I ever need to take him. I drove a few hours to come see her because she is the best vet I’ve ever been to. Hands down. Thank you to all of the staff as everyone I spoke to was always so sweet and helpful.
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June 2023 by Jennifer Franchak
Dr. Buchanan and the staff at Bayside are amazing! They allow me to call and/or email with questions and pictures when my puppy gets in trouble and Dr. B is ALWAYS quick to respond with detailed and thorough answers. They calm my fears and provide solutions for all situations!Also, the medical center is clean and organized. The front desk staff, techs and vets are so kind and helpful. The vets immediately get on the floor to love on my pup! They love and care so deeply for the humans and animals! I’m so grateful to know my dog is in amazing hands at Bayside!
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May 2023 by Truck of Deliciousness
I have only seen dr Buchanan at bayside but she is the best vet ever. My dog developed 4 heart conditions last year. She has been very helpful and does what’s best for my dog’s quality of life. Doesn’t try to run up a huge vet bill. If you have an anxious doggo that needs some meds beforehand. Dr B is really awesome at not stressing them out.I had an appointment on Tuesday but my dogs cough was getting bad. I really appreciate how the front desk made time to squeeze us in on Monday. I can only say good things about bayside. If Tater could talk he would agree.
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May 2023 by Ashley Schneider
This was my first visit here for my bearded dragon and we loved it! The staff is very helpful and friendly, wasn't a long wait before we were seen. You can tell they care about your pets just as much as we do and on top of all that they werent to pricey either. I will definitely be coming back again and again for all my pets needs! Thanks Bayside Animal Medical Center!
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March 2023 by Douglas R. Benoit
I left Annapolis Animal Hospital almost two years ago and I'm so happy I did. I cannot say enough good things about Bayside Animal Medical Center. Their beautiful new facility is just awesome and it allows them to treat more patients at a time and accommodates the large staff of extremely accomplished veterinarians. Their pricing is also fair, especially compared to some of their competitors in Anne Arundel County. I don't feel nickel and dimed and everything is fully disclosed to me; there is no guessing what the bill is going to be.My Maine Coons are treated primarily by Dr. Oliver. I am very impressed with her - she is always very thorough and knowledgeable, and I've never had all three cats so comfortable with anyone before. She is very pleasant and professional and I never feel rushed. It is very clear that Dr. Oliver cares deeply for her patients and loves what she is doing. All the treatments she has suggested have worked. My senior cat also works with one of the practice owners, Dr. Bray for acupuncture. I am extremely happy with the results; he is like a new, younger version of himself. Since the treatment began, he has gained weight, he is much more active, and he doesn't appear to be in any discomfort like he was previously. This week we also confirmed that the acupuncture has had a profound impact on his kidney values. It makes me very happy that his quality of life is so much higher now.Again, I'm very happy I made the change to Bayside and I would encourage anyone thinking about a change to choose them!
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February 2023 by Ronni G
Dr. Buchanan is the BEST Vet! She treats my babies just like her own. I relocated to FL and called to get our medical records and they were sent by the time I got off the phone. We are going to miss her!