-
September 2023 by Patrick Coyne
The team got my tires, all-wheel alignment, fluids, and A/C up, running, and out-the-door in just a few hours. They called to inform me of suggested maintenance & offered very reasonable rates! (With a factory rebate & Military Discount to Boot!!) ??? Services: Tires
-
September 2023 by ROBERT VISICO
I’d like to share one of the most exceptional customer experiences I’ve had I quite a while. I visited this shop to have my wheel swapped out because a mechanic had assessed it as bent. Zach, the person at the front counter, turned out to be incredibly helpful and considerate, just a super awesome guy. Not only did he demonstrate that the wheel wasn’t actually bent, but he also decided not to charge me for the service because he felt that it wasn’t right. Zach truly went above and beyond in providing excellent customer service. This place is highly recommended.Service: Tires
-
September 2023 by Elizabeth Butler
We are a return customer because there services have always been great and they always call you to let you know what problems they've found before they continue to finish the work. We needed 4 new tires on our car so we had them do the work because of the good service we had from other appointments we've had because it's a dependable company. Thank you Bay Area and Tire !!Service: Tires
-
August 2023 by Chris Turner
This place does honest work and is very upfront with estimates. They call and stay in communication and promptly notify you when your vehicle is ready to be picked upServices: Tires
-
August 2023 by Tom Denn
My toe-n-go front end alignment I got looks like it was done properly. Wonkieness I was experiencing after I replaced my outer tie-rods, is gone. I dropped it off in the morning without an appointment and I think it was completed around 1pm. I haven't checked the torque spec but I need to, and will only be back after I check if it isn't correct.
-
August 2023 by Lana Conte
This place was highly recommended, but we had a rather disappointing experience. My mom had her VW checked out with sporadic stalling and emissions test code. We brought the code as well as last set of repairs paperwork, as advised. Well, first, the mechanic never got those. Then, he called us on Saturday (even though our apt was Friday 8 am) and could not give an estimate because "everything was closed" so we had to wait until Monday. Ok, no big deal. Then my mom went to pick up the car, and the engine light was still on. They said, Sorry forgot to reset, ready now. She started the car - engine light still on. They started running tests, got her a Lyft home. Car hasn't left the shop. Ok, stuff happens. But then the guy calls back - the part they originally installed turned out to be faulty, and they needed to order a new one. So did they not test it when they "fixed" it? You know, turn the car on and make sure the engine light was off? ... Twice?Service: Engine repair
-
August 2023 by p d
My brother and I have been going here for a while. Late yesterday, Zach was able to get my tire patched up and a next day appointment when the new tires come in. He got me back on the road and was super helpful
-
July 2023 by Sample O.
The best thing about the business is they are honest. If they say you need a repair you can believe them. My wife and I have both had instances where we went to have our oil changed and where told we need brakes. We took our vehicles to Goodyear and were told we didn't need brakes. The business was founded by Craig Arch. His belief was to be honest, and do good work. He passed away recently but they have kept his way of doing business.
-
July 2023 by Doug Miller
Changed out rims and new tires. Quick and efficient. The staff are friendly and informative. Five stars !!!Service: Tires
-
July 2023 by Rachael and Scott Cangelosi
Bay Area Tire Goodyear was professional and immediately responsive. They inspected my tires for damage, found a minor issue, fixed it, then didn’t charge because there was no real problem. They followed up with a phone call and an email. Their amazing service and generosity will make me a lifelong customer. A lesson here to other businesses: instead of bilking a customer out of every cent you can get, treat them with kindness and you’ll make a friend and source of revenue for the long run. Thank you Bay Area Tire Goodyear!
-
July 2023 by brandon jaffe
AVOID !!! Untrustworthy establishment !!!Extremely disappointed in the service I received after having a great experience the first time I visited this place. I brought my vehicle in for a state inspection and was told it failed it due to my window tint that was the correct legal limit and also they claimed there was a leak that that needed to be corrected before it would pass. The so called leak repair quoted was $1,300 and I was informed they would not pass the vehicle until the work was done. I decided to take my vehicle for a second opinion since this sounded extremely high to me, especially since I didn't see any signs of a leak under the car. Come to find out during my second opinion inspection that Ive paid for twice now, they found ZERO signs of any leaks and the tint passed with no problem. I called Bay Area telling them what happened and asked for a refund for the inspection and was told by the shops foreman "if you took your car to a place and they decided to lie that's on you, we will not refund you for the inspection you paid for."Very disappointed and hard to find them trustworthy after this. I even asked for a refund and told them I would not post a review if they refunded my money but they said no.
-
July 2023 by Robert Griffin 3rd
I called Bay Area in Sp on a whim when my suv was acting up. I spoke to the manager there Zach first. He was very knowledgeable and prompt with getting my vehicle in for service, probably around 2 o clock or so. Got a call around 5 that my vehicle was done and fixed. I highly recommend Zach and his whole team at Bay Area! 10 STARS!!!!!
-
June 2023 by Nathan Velasquez
Bay Area Tire and Service provided satisfactory service. I strongly suspected my tire needed a patch. Pressure could not be maintained, and I had to refill my tire every 2 weeks between weekday commutes to work. I booked an appointment online, and they took my car in. 80 minutes later, the tire was patched and I was out.My only wish was that I was informed it would take more than 20 minutes as other reviewers have indicated. Then I would've gone for a walk or run an errand. I did get the impression they were quite busy as I eavesdropped on phone conversations while waiting. So, I'm glad they will be upfront if they know that same-day service is not guaranteed.Still, 80 minutes is not bad at all. There are lots of magazines and several outlets to accommodate your electronic needs.Next time, if I use their services again I think I'll opt to leave my car there. If I was provided an update about my car 30-40 minutes in to my appointment, I would've given Bay Area Tire and Services 5 stars. A status update would've allowed me to weigh my options. All in all, I was satisfied with the job.
-
June 2023 by Dave Guerra
Bay Area Tire,Provided and installed new tires on multiple vehicles for me. They also completed an alignment and ensured all tires were properly balanced. They've done a great job on my business and personal vehicles. Hense, why I keep coming back!Zach, and his team provided excellent customer service, create a professional, and friendly atmosphere!V/r,Dave GuerraPresidentPuente LLC
-
May 2023 by Jason Asher
The staff was very friendly. They were able to take care of my tire replacement quickly despite me not having an appointment.Service: Tires
