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October 2024 by Matthew Fritz
If you call for an appointment and they are booked, they’ll tell you walk ins are first come first serve. They are not. It is appointment only. I learned the hard way.
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February 2024 by Rob
I had a really great experience today getting four new tires for my vehicle. Calvin (C.J.) was the sales rep. He was very professional, customer service oriented, and very knowledgeable. Thank you.
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January 2024 by Robert Walters
I had a really great experience today getting four new tires for my vehicle. Calvin (C.J.) was the sales rep. He was very professional, customer service oriented, and very knowledgeable. Thank you.
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January 2024 by Rebecca Swarthout
cons - they left the valve stem caps off all four new tires. had to drive back and ask for them and put them on myself. the psi was different on all four tires and I had to fix it. so an hour of my time wasted fixing the little things. there is no signage on where to park or how to check in, which was annoying.pros - easy to order tires and they called to schedule promptly when the tires arrived and the staff was friendly. the price was decent and tires have a warranty. took about 1.5 hrs.
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November 2023 by Ric P.
I go to Sam's Club mostly for meats, Salmon, and grilling/BBQ spices. We don't need all the bulk food products but a whole pork loin (pork chops), a whole Beef tenderloin (steaks) or ribeye's twice as big as the grocery store can all be found here at prices lower than the grocery store. This Sam's Club is well lit, always clean (my POV), and when I've had to engage an employee they were friendly, polite, and helpful. I do like when I visit and the bakery is in full swing. The smells of sweetness carry's across the warehouse. Yes, there is a yearly fee for use of Sam's Club. But I've found the savings on meat across the year paid for the membership.
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October 2023 by Mike M.
Cafe employee was walking around checking the phone instead and getting orders for customers. Wait time just to order food was 10 minutes plus they have no clue what you just ordered. Such confusion. Need to hire people that actually know how to do the job and not stand around. This is pathetic. Only 3 employees working the cafe on a Saturday.
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August 2023 by Lennea B.
This Sam's was great ... on the Saturday before school starts I was expected chaos but the visit was lovely. No lines ... workers consistently stocking the shelves and we even got free lollipops. Costco does not give my daughter lollipops lol I will use this location from now on.
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May 2023 by L C.
The club is clean enough, but best of luck getting down aisles, as they only seem to stock during open hours. There aren't enough self checkouts, so checkout can take a while because most people aren't too bright. The absolute WORST thing about this club is the fact that, after checkout, getting out the door can take over five minutes since they inexplicably have to rescan every item in everyone's carts. Such a mind boggling level of insanity!
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March 2023 by WTC CBS
Wish I would have read the reviews before going to this tire shop. You should avoid this tire shop at all cost. Drive on your rims to Walmart, pep boys, mr tire even K&K used tires before going here. you will be better off.
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January 2023 by Lil Birdie N.
U gotta used up your Sam's Cash before your membership expired. They will not give you cash rebate back even thou it's called ( Sam's Cash ). We consolidate our club card to Costco. No point of having 2 club cards. They want us to renew to get the rebate credit to membership. No thanks. You can keep your Sam's cash.
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January 2023 by Ben Deibert
Very disappointed by the quality of workmanship completed by the tire shop. Ordered the tires online and promptly had them in-stock; however, after getting the work completed my tire pressure sensors registered an issue. After checking the tire pressure, I discovered that 2 tires were over inflated by 10 PSI (36 expected, but inflated to nearly 47 PSI). Additionally, 2 tires were under inflated at only 31 PSI. The under inflation is acceptable, maybe the cold temps just required additional air to be used after a day, but the over inflation is significant. Per the documentation provided after installs, the techs stated that all 4 tires were validated at 36 PSI. The fact that this is inaccurate draws into question the entire install. Called and spoke with a manager who told me it was probably an honest mistake because they were rushing to get to the next car.I don't want to have my work completed by folks who are in-accurate and rushing to get to the next car and cutting corners as a result. I won't be taking my business back to this shop.The manager didn't offer any other recourse besides, bring it back and we will try to put in the right pressure the next time.
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January 2023 by Brooke Balderson
Just tried to get ice cream with my husband at 6:15pm on a Saturday evening. Two people were working and they began cleaning and turning off machines while we were in line. No more food or pizzas were being made at prime dinner hours. WHAT THE HECK.
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November 2022 by Steven Brown
very nice store customer service is great ?
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October 2022 by Philip K.
Its like children are running it, no one has any P&L responsibility, so no one cares to help customers, or, are so poorly trained. Mismarked ITEMS IF MARKED AT All. JHS EDUCATED EMPLOYEES THAT DONT GIVE A DARN. Its Wal Mart at best, scary....
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August 2022 by Cristy E.
Very frustrating. I took a return to Sam's Club and five days later I still do not have the amount of money credited to my account. However I did the same type of returns to Costco on the same day and received the credit to my account before I got home. Now I have to spend the next seven days watching my account to make sure that Sam's Club returns it. I don't understand this.
