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March 2024 by Betty Entzminger
Great Customer Service..
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March 2024 by Rosa Jeter
I had NO experience with Planet Fitness
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March 2024 by Anthony Riggins
Great place to work out
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March 2024 by Ronald Stewart
A don't go period
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February 2024 by Dicarlo Dickerson
Great staff,good service and help,but I think it needs more free weights and benches.Other than that, I have no complaints
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February 2024 by Eric Smith
So, a little about me. If you were to look at my history of check-ins you would see I come very early around 1, 2, or 3am. I am neurodivergent but an extremely high functioning autistic so I am by no means stupid otherwise I wouldn't have made it to at least medical school although I did flunk out. With that being said I come early at those times because it allows me to get out my anxiety and stimming behavior and not disturb others because during those hours people are not there most of the time. It allows me to listen to my music through my headphones and look like a version of the singer Joe Cocker from the 1960s.At times I can be sensitive to environments, energies, and demeanors. The past month I do not feel good about the gym environment there. It was only a few short months ago but you had regularly rotating night staff at the gym, and it was awesome seeing the staff clean the gym while I would be working out. It was refreshing to not have to see the same staff for the night shift reeking of the smelly terpenes caryophyllene and myrcene the most common terpenes found in chemdog and OG diesel.But now it seems as if you are under new management or ownership. I have started noticing the climber's hooks used to swap out different types of handles near the cable fly machines are slowly disappearing. I'm noticing the changing stalls in the locker rooms seem to have someone sleeping in one of them. The music not that I listened to it; has changed to more hip-hop which tends to carry more bass and is breaking through the noise cancelling barrier of my headphones which causes me to lose focus on working out. I asked the staff if they could turn it down on two separate occasions on the same night and it didn't seem to really get turned down despite the staff claiming they did. At one point of the same night around 3:45 am the music went very loud to the point another gym patron asked it to be turned down.It seems as though the gym is not being swept or mopped regularly anymore. Hopefully, I will be able to upload some pictures of the purple paint flecks coming from the machines and the hairball on the floor and the water stains from water bottles. Also, when was the last time someone ran a dust mop along the walls? I have a picture of the dust building up on the walls if you zoom in on the picture.What can I do as a customer to help the new management get themselves together?
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February 2024 by Joey LoFaro
Pretty regularly use the circuit training due to time constraints. On multiple occasions a "trainer" has been conducting sessions in the circuit area with no warning. They aren't following the timer, and their clients sit on machines for indeterminate amounts of time between sets. Actual other members are more courteous and polite about working in together. To make matters worse they are using machines in the circuit area that have an available counterpart in the general gym.Super frustrating to not be able to make the most out of my time here. And there isn't even a schedule for me to avoid training times. It makes the area unusable. Staff has told me the trainers can do whatever they want which basically is flirt and waste people's time.Nevermind the fact that the bathrooms are perpetually filthy. I once has to call the front desk because a stall was out of toilet paper on both sides of the dispenser indicating it had not been checked in some time.
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January 2024 by May Fam
Misleading high reviews. I've been to over 7 planet fitness locations in different states. This is by far the most poorly managed and maintained location. Of the 4 row machines, only 1 is in full working condition, be it because of a broken strap, a broken pace monitor, etc. The calf machine has been in disrepair for over a month with no apparent repair in sight. Weights are often dispersed throughout the gym, with any one patron using more than 4 dumbbells at once. Policies, such as their jump roping policy are enforced inconsistently. Restrooms are poorly maintained. It's really a shame considering this location has more minority patrons, which begs the question of why corporations do not respect minority patrons enough to provide them with excellent service, even though these patrons pay the same membership fees as others elsewhere.
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January 2024 by D M
This place has changed a lot. They are s new bunch of guys and girls,who pay more attention to their phones than to customers. Letting people entering the gym without scanning their phones or card. If something goes wrong or someone locker is clipped in the locker room who can you blame if you don't know who was in the gym?
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January 2024 by Xiomara Contreras
Is a nice please , excellent customer service , clean , super clean , old equipment for massages
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January 2024 by Kenneth Luong
Spoke on the phone with a lady about possibly signing up. She was rude, unprofessional, and ill-mannered. Will be taking my business elsewhere
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January 2024 by Artyom Arty
Music is louder than most nights clubs. Consider investing into noise cancellation headphones because with mine I can’t hear a thing
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October 2023 by Destiny Day
The bathrooms and the floors are clean! Staff is very helpful. I lost My AirPods and they helped me find them. Thank you PF?
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October 2023 by DC
Saturday, September 23. The gym is scheduled to open at 6am. A parking lot full of patrons waited and waited AND waited for them to open. Disgusted, frustrated and irritated, I finally left at 7am. Management MUST be responsible and take accountability if they do not reliable staff who can report to work on time. If we can come out in the rain to workout, they can come out in the rain to work. UNACCEPTABLE!
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October 2023 by Tally Noel
Some of the guys does not respect women. I was working out this morning when a guy walked up and sat on the machine. I said I am still using it. He told me to find another machine. The front desk did nothing about it when I told them what happened.Very disappointed.
