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September 2023 by J B
The worst pharmacy. If I can give below zero I would. They screw up your prescription then blame you and the doctor for writing it incorrectly. Oh wait They never filled the original RX# number with 11 refills. But somehow 2 others pop up with incorrect quantities. They did they same thing June 2023. When the prescription insurance company calls to discuss it with them, they give them attitude too after waiting and being hung on. Have you ever tried there calling there? Don't hold your breadth. So I called the 800# to complain. 2 weeks later a district manager never calls. 1st the 800# said they called the next day. I told them it never happened. Then they called from a private number 3 days later like I'm supposed to know its them. No way to contact them back. They said on the voice-mail they woild try again the next day with no time like Im supposed wait by the phone. So they call while I was at work like I was available to answer and said they would try again later. Crickets since then. The 800# rep even told me 9/11/23 thats how they contact people. I understand you dont want people to have your number. GET A GOOGLE NUMBER THEN. Or go to store and call. The most unprofessional staff on the planet and the 800# is not much better. Stay away for your own sanity!!! This is not 1st time they messed on a prescription mine. That's what's it even more frustrating.
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May 2023 by Elisha Palmer
I looked them up, and the website said they closed at 11 pm, and in fact, they closed at 8 pm. It would be nice if they updated their hours online.
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April 2023 by Rebecca H.
I am so disappointed in the Pharmacy. I came with an elderly hospice patient who relies on others for help to meet her basic needs. When we arrived at 6:30 PM, the pharmacy turned us away. They said it would be TOO MUCH work to fill out paperwork and prepare the vaccine for this customer. I asked them to please consider helping us. The pharmacy WAS NOT closed, and there were TWO people in line. They were not backed up. I pleaded with them because it takes so much work to get her out of the house safely and into the pharmacy. They AGAIN refused to do the service while they are open. There is NO sign or notice that affirms this choice they made today. It is unacceptable. I am so disappointed. How are you supporting your community when you turn away a fragile hospice patient on an oxygen machine because you don't feel like being bothered?
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October 2022 by Brittany Collins
This store is the worse!!!! Terrible customer service especially at the pharmacy where people suppose to come and get help from medical needs or questions but they always seems to be bothers or just simply pays you no attention. They NEVER open on time and the manager of the location is rude and nasty. This location NEEDS to be either be shut down or revamped of the ENTIRE staff cause at this point if it keeps going down hill like this a terrible incidents will be next and they’ll be on Fox 5 news smdh
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October 2022 by Terianna Atagwe
Do not use this pharmacy!!!!If possible, I would give this CVS pharmacy a zero. Over the last six months, this pharmacy has gotten two prescriptions incorrect or didn’t have the medication to fill.When I tried to transfer my prescriptions to Wegmans, they would not provide the needed information. While the pharmacist was pleasant, it doesn’t change the slowness and inaccuracy of the CVS.Also, beware that the pharmacy may not open on time and it is closed from 1pm-2pm because they all go to lunch at the same time; this is very inconvenient.
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October 2022 by Jacqueline Bass-Agee
I get pretty good service at this location, but I have to complain about their posted hours. Online, their hours are 8am-11pm, but apparently, they've been closing at 9 lately. I'd just got home from work tonight when I remembered I needed to buy sleeping pills. So, I hopped back on my bike (this was at 8:58pm) and got to CVS by 9:18, only to find the doors locked and the shutters down. I asked a policeman who was standing nearby if they were closed, and he confirmed that they'd just closed at 9. I double-checked Google and saw that their hours are still 8am-11pm. I understand that some places have modified hours because of the pandemic, but they need to update their hours online and also on their doors, because there's no mention of modified hours ANYWHERE.
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October 2022 by Dej Harris
HARI IS THE GHETTOEST MANAGER IVE EVER ENCOUNTERED WITH IN MY LIFE! she was too busy talking on the phone to fully help me find a simple item. She was cursing & laughing on the phone gossiping about one of her co workers as if I wasn’t standing there. I needed more help & she passed it on to a the heavyset darkskin women who was also very very snappy at the mouth as if I was a burden interrupting her doing nothing but pushing a cart around on the phone. She didn’t walk me to the aisle she just pointed and I had to get help from someone else. I feel sorry for all their employees if those are the managers in charge. 0 stars.
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October 2022 by Dj Moving
Unprofessional “Manager” claimed he was manager then later claimed the CVS was a dominos after ongoing through the automated cvs system. Please throughly review who you hire as a “manager” very unpleasant experience. Also, please answer the phones!
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October 2022 by Linda Grimes
If I could give this place a zero score I would. I purchased a $500.00 gift card for a Christmas gift and discovered the cards funds had already been removed. Now mind you the cash was removed during the purchase swipe when the card was purchased so I immediately took the card back and was told to dail the 1 800# on the back of the card. After following the female manager instructions the female customer support lady caught an attitude because I wouldn't tell her what I wanted to purchase with the card so she said I couldn't be refunded my $500.00 dollars. People please don't make the same mistake I did. Make sure your card work. The cashier name is Jeri. Buyer's Be Ware.
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October 2022 by Stephanie Gibbs
If you call, they will never pick up the phone. Don’t forget they are closed for lunch around 1 or 2 something. Also will take forever when trying to refill your prescriptions. Probably one of the worst CVS Branches I have ever went to.Go elsewhere!
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March 2022 by John F.
Great storefront appreciate the assistance with everything as well. Glad to have the help
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October 2021 by Anthony Riggins
They do pretty well need to restock more often
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October 2021 by Ryan Oberlin
This location definitely doesn't look like they clean anything. The floors are gross, the furniture is dirty, there's signs of water damage on the pharmacy wall.The front end staff are delightful and customer focused, the pharmacy staff are not. ??
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August 2021 by K. Burton
Employees have been welcoming and friendly on the few occasions I’ve been to this location, readily available when I need assistance and very polite during the checkout process. I will continue to frequent for the great customer service alone.
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March 2021 by Zharia Colón
Nice store but the cashier had her mask hanging off her face