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April 2024 by Jeff Hostetler
Great selection of men's and women's shoes, with plenty of staff to helpnot the only things they sell, coolers, bags, clothes and more
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January 2024 by Mike Malone
Love Vernon Powell when I was a kid growing up in Salisbury and going to the old store on Main Street there has always been a great feeling or something special about this family owned business thank you for all the shoes I have bought over the year's and this past Christmas your department that helps size and get you in the right shoe really help me out and ordered my 840 New Balance great shoe with so much cushion thank you again
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December 2023 by Jay Robinson
Went to Vernon Powell as I really love the store.Was at the Pandora case n was browsing so I could buy a couple charms.No one came to me at all.When I turned to the front register I made eye contact and the guy put his head down.Not I'll get someone or we will b right w you. I walked out and called inside and spoke w Joe.He said he would look into it.l'll go 3 hours to a Pandora store instead of ride 5 minutes from my house to b ignored
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December 2023 by Kayla
Went in today looking for new shoes for work. As soon as I walked in, Allen offered to assist me. I had a few specific things I was looking for with the shoes, and he helped me find exactly what I was looking for.My feet have been killing me at work, and he helped me find my correct size, where I carry the pressure in my feet, and what shoes would be best for me.
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October 2023 by Mark Swift
Great selection. Always plenty of staff to help with whatever you need.
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October 2023 by Chelsea Baker
My husband, kids, and I love VP! From jewelry to work boots, they have it all! Simply Southern, Carhart, Xtra Tuff, Vera Bradley, Hey Dudes, Timberland, Muck Boots, Pandora, Brighton, Shark, Oakley, Sun Bum, Ugg, North Face, Patagonia, Stia, Fahlo and much much more!
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October 2023 by Jenny M.
A couple weeks ago I bought 2 pairs of Vionic shoes. 1 pair stretched after 1 short wear. I decided to go into the store to ask for help/ advice. I asked if should I should contact Vionic directly. I never expected to just return the shoes and get my money back. they did eventually exchange the shoes for another model of Vionic. the entire time the attitude from the staff was condescending and annoyed. i was treated as if they have done this for me often. I was told they were exchanging as a favor and that the new shoes were a final sale, I felt very uncomfortable and like a repeat offender. I've never before tried to make a return after wearing the shoes Every time I went into the store, staff has never been very welcoming but this time a staff member was just standing there, hands in her pockets, looked my friend up and down and never asked her if she needed help or moved to help. I can promise you that after this experience this was definitely the last pair of shoes that I will ever purchase from the VP store in Rehoboth Beach. Same for the friend that was with me that day.
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September 2023 by Carole Webster
I have shopped VP for years and mostly in children department for my grandkids. Today I was in there to get shoes in children department with 7 year old granddaughter. Sat for about 5 minutes waiting, finally a young lady came by and said you ok. I said no I would like someone to measure her foot so I can get her some shoes. She called someone from another department and basically I fitted my granddaughter for the shoes I got her. Love the store but service is not like it use to be.
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September 2023 by Rebecca Smith
Prices are a bit high. When you walk in it's hard to tell you're in shoe store. So much apparel and jewelry and other merch taking up the front half of the store and then the shoes are behind all of that.
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September 2023 by Katelynn Coleman
Devon was absolutely amazing. So attentive and personable. Service like this keeps us coming back.
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August 2023 by Ross Connelly
INITIAL 2-STAR REVIEW: I usually like this place. They have a pretty good selection of shoes. However when I went today with my daughter we stood in the children's shoes section for an extended period of time and no one offered to help us. I probably would have purchased shoes here today but since the service was so terrible, and by terrible I mean non-existent, I didn't spend any money here.Updated review:I went back and got excellent service from one of the older gentlemen who used to work at Small's. He provided really great service. I hope that he can pass along his attention to customer service to some of the younger staff.
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August 2023 by Mary K.
I love this store. I started coming to Vernon Powell to buy my running shoes, but now I buy all of my shoes there. Why? Because my feet are horrible. Pain, plantar fasciitis, you name it. VP has a pedorthist that helped me select appropriate sandals and fashion sneakers. While the higher end shoes are not cheap, I would much rather spend money on shoes that will last me a year or more and cause no foot pain versus my previous hit or miss style of buying shoes. I think the employees demonstrate great customer service, they greet people as soon as they walk in, and they will send my entire order to Rehoboth where I don't have to pay state tax. There is also a frequent buyer program where you earn $25 gift certificates to be applied towards future purchases.
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August 2023 by Betty Jean
Had a good experience with Sandy. She know what it means to provide good customer service.
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August 2023 by Cindy dennis
Diane was was wonderfulWith my granddaughter infant!Was a pleasure to have her
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July 2023 by William Sterling
I had a return and wanted to change the shoe style and Emily and her staff was awesome, very considerate. Customer service like this is why Vernon Powell is the best.
