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August 2024 by Bill Hamilton
On the way down to move our daughter into SU last week, the car she’ll be keeping on campus had the check engine light come on. I read the code with our scanner, and realized it was something we shouldn’t ignore for long. Not wanting to mess with taking the car back home, I started looking around for repair shops. Turns out that Salisbury Auto Repair and Transmission is a short walk from campus (important since I knew she’d need to leave the car there and go back to SU). Gloria at Salisbury Auto was awesome, and I really felt comfortable sending my daughter (and the car) there. Unfortunately, fixing the car will involve a body control module reprogram, which has to be done by a dealership. Salisbury Auto did not charge for the diagnostic though, and even made a recommendation on which dealership to use. We’ll definitely use Salisbury Auto Repair and Transmission for any car problems or maintenance while our daughter is at SU.
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September 2023 by Kaloyan Rusanov
I had terrible experience at this place on 08/21/2023.I just needed to replace 6 spark plugs, air filter, cabin filter and alternator belt for my Toyota Highlander.For the replacement of this 4 simple things, the manager Gloria Holyak charged me 544.72$ labor!!!!!Just for the 6 spark plugs(cost 95.88$) and air filter(cost 30.58$), she charged me 380.04$ labor!!!!!Gloria Holyak charged me in total 869.15$ for this 4 simple things and because I paid with card she charged me 3% fee of 26.07$.I will never go tothis place again.
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September 2022 by Abubaker Ahmed (Abu)
This place has got to have the sweetest front desk lady I’ve ever had the pleasure of meeting, the price point is great and the work is greater. I would highly recommend stopping byServices: Vehicle Inspection
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September 2022 by Hanna H-P
I'm terrible with names but whoever works at the front desk and answers phones and everything should get a raise because she is absolutely so kind! Love her. Was super helpful with all my questions and responded so fast. Will always recommend this place.
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May 2022 by Hanna Heydt
I'm terrible with names but whoever works at the front desk and answers phones and everything should get a raise because she is absolutely so kind! Love her. Was super helpful with all my questions and responded so fast. Will always recommend this place.
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December 2021 by Trever Douglas
GLORIA IS AMAZING!!! You will miss out if you go anywhere else to get your car fixed instead of coming here. The service is quick, the staff is so genuine and nice, and this is the only mechanic i’ve ever been to that truly puts the customer before the paycheck. I got my oil changed for $40 when everywhere else would only do $150+! I cannot believe I was lucky enough to stumble across such a rare gem; especially since i’m a student and money is tight. This is the place to be for any of your car needs! :)Services: Oil change
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November 2021 by Stacy Bradbury
I can not say enough good things about this repair shop. My daughter is a Freshman at Salisbury University and was having car problems. We scheduled an appt today for her (we are 8 hours away) and everything about the visit was perfect. Gloria made my daughter feel so comfortable and safe. Talked to her like she’s known her for years. This shop truly is honest and is just there to help. We will DEFINITELY be back again if we need car repairs.Service: Transmission
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September 2021 by William robert Drury jr
I used this company to install a $3200 transmission in my truck The transmission has went out and I can't seem to get any information on the warranty from the company I can't even get a call back
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June 2021 by Dustin Walls
BEWARE!!!!Been here three times. They got me right in and did what they said they were going to do. However the diagnosis was incorrect and the cheap parts they mark up and put on tore right back up. I spent $2500 here in two weeks just to have my truck towed into the dealer for them to preform the same work with better quality parts. I called back in and spoke with Gloria and she wanted me to bring the truck back up there and they would replace the parts again. Yea right! They have broke my trust and now I just want people to beware. They are nice up there and all but don’t trust them with your vehicle. Take it to the dealership! I’m assuming Larry needs a brush up on his mechanic skills. Oh btw they won’t even give me any of my money back. I tried to take them their cheap parts back and just get the money back for them however she wouldn’t give me any type of refund. I am contacting the BBB as well.
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May 2021 by Mitchell F.
our company truck broke down and we were 12 hours from our destination. they got us a new transmission at a very reasonable price and were pleasant to do business with. they were very knowledgable and proffessional. thanks a million.
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March 2021 by Jorryn
I loved Gloria and Larry and I hope to shadow there but they are honest make the process of paying smooth and comfortable and they also are cool enough to let me look at the vehicle while they work on it
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September 2020 by Christina Dieling (Chrissi)
honest, reliable, fast, reasonable rates and great customer service!
thank you!!!
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June 2020 by Mitchell Sabater
Outstanding service!!! Gloria and Larry the best. Had major work done to two of my vehicles and both vehicles run like brand new. Not only was the staff family friendly but honest and the best prices in town. I will never go to a dealership again because of outrageous prices and poor service. Highly recommend this place for all your car services
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March 2020 by Nolan P.
First of all, I want to thank Gloria at the front desk for being so reasonable and caring for my issue she showed me nothing but respect. I brought this car to Salisbury transmission in the summer time of 2019 to get fixed. They originally told me I needed a new engine and the price would be around 2600 for it. I expected for them to look at the whole car and tell me what was wrong later down the line once the 2600 was paid they told me the transmission was not working and wouldn't kick into gears which we had to pay a total for the transmission of 3063. Then months after that, they tell me the transmission is out and that it would cost 3063 to get fixed. We pay that which was very troubling I asked if everything was good and even brought the car back 3 times because it was not driving right. Because I live in Fort Washington, Maryland but go to school at Salisbury university. They said it's completely fine, but I had a feeling things were still messed up. Later, I take it to the mechanic & he said they did a half a** job, they didn't put things back, had two busted axles that were leaking and greasy (that they never mentioned it and let me go home like everything was fixed properly). If it wasn't for God almighty I wouldn't have made it across the bridge safely and back home. THIS is not the place to go to find people trustworthy and worth your money because they are terrible and mechanic are not knowledgeable. I pray you guys read this review because if not you could end up just like me. They may respond and try to give an excuse or cover they tracks to pretend they are so good but they messed my car up and put my life in jeopardy going across that bridge with a car that was 100% to make it home. And that's why I'm writing this review; be AWARE who you trust. Im working with this company on handling the issues that has taken place while they are working on my vehicle. I will update my review later to see how they handle this situation.
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February 2020 by amanda
I had an amazing experience. As a woman and a college student I was worried about being taken advantage of by getting charged for things that were not actually wrong with my car. Gloria is the sweetest woman and made this process go so smoothly for me. I highly recommend coming here for any of your car troubles.
