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April 2024 by Andy Brittingham
Night time is a great time to come here. Especially the food prep counter staff that push their conspiracy theories on you when they can’t take a hint you’re ignoring them.Oh, and the self check out is fantastic. Makes up for the attendants who stare at you when you ask for assistance.2 Stars solely because it’s open 24 hours and gas availability.
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January 2024 by Sandra Delawder
On Christmas I bought the 20 piece chicken. I ordered it online, when I got there they said they didn't get the order. I had to wait for them to make it. That was fine but when I got home and opened it, the chicken was dripping with oil and the breading was falling off. I will never get chicken from there again
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January 2024 by jahOC20
Cashier was really cool
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November 2023 by becky larkin
Came in at 7pm ordered 20 pc chicken. I paid for it by 704pm. The guy behind the counter said they didn’t have enough ready and we’re dropping some down for my order at 712pm and would be 15 min. At 720 he let me know they were dropping it down and it would be 14.5 minutes. I really think he was encouraging me to cancel my order. It seems this happens frequently here.
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October 2023 by John Wilson
This store is charging 10 cents for a paper bag at checkout. There are no plastic bags available at checkout so you are given no choice. This type of service is what makes people stop going to all locations for a store. I know I have no desire to go to a Royal Farms again. I will go to a different convince store that doesn't charge for bags AND has them available.
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August 2023 by Juanita Forbes
Walked in to order chicken, turned the corner because we came in from the back door, and turned around just as fast. A women behind the food counter had extremely long hair extensions ( braided) she was flipping her hair all around. She was using gloved hands to whip her hair around.. NO THANK YOU!!!! keep it tied up !!!!! like everyone else in food service ! Needless to say we will not be getting food from this store! not that anyone that works there cares.... notice they never respond when people tell the truth and point out issues!! but they will respond to the very few good reviews
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August 2023 by J 5
This store is absolutely DISGUSTING... Anyone going in or out of the restroom could clearly see the employees DO NOT CLEAN THIS STORE. THIS REQUIRES A CALL TO HEALTH DEPARTMENT. I HAVE MORE PHOTOS THAN IT WOULD BE LEGAL TO POST. NONETHELESS THEY ARE VERY DAMNING.The men's room has NO DOOR HANDLE INSIDE SO YOU COULD GET TRAPPED INSIDE AS I WAS. (DOOR SWINGS IN AND HAS COMMERCIAL SPRING LOADED HYDRAULIC DOOR CLOSURE KEEPING PRESSURE ON THE DOOR IN THE CLOSED POSITION MAKING IT NEARLY IMPOSSIBLE TO EXIT THE ROOM. IN AN EMERGENCY SUCH AS A FIRE THIS IS A LIFE SAFETY ISSUE. AND YOU WOULD DIE FROM SMOKE INHALATION) I used a pocket knife to stick between the door and door jamb so I could get back out. IMAGINE YOUR CHILD GETTING TRAPPED INSIDE WITH NO WAY OUT. A PERSON IN A WHEEL CHAIR BEING TRAPPED,There was urine in the corner covered with toilet tissue rather than being cleaned up. Feces in the stall also covered up rather than cleaned up. Toilet tissue everywhere. One urinal was COMPLETELY COVERED WITH BOXES USED FOR MERCHANDISE STORED ON TOP OF THE URINAL, instead of disposing of them in the dumpster. Front of the sink was ripped off and sitting on the floor blocking access to the sink. The floor was sticky and UNSANITARY.... IMAGINE BEING TRAPPED ION THOSE CONDITIONS AS I WAS... As I opened the door with my knife to exit the door, I took a deep breath once I was out and spotted a small garbage can just outside the door in which I stuck between the door and jamb going the next customer would not become trapped.Simply put, ANY EMPLOYEE ALLOWING A RESTROOM TO GET THIS DISGUSTING CERTAINLY AREN'T WASHING THEIR HANDS PROPERLY, THEIR KITCHEN, OR EVEN THEIR COOKING UTENSILS TO PREPARE YOUR FOOD. THAT'S JUST PURE LAZINESS AND DISGUSTING BEHAVIOR. NO EXCUSE FITS THIS TYPE OF BEHAVIOR. THERE'S NO WAY I WOULD TRUST A THING COMING OUT OF THIS STORE. THE MANAGEMENT SHOULD BE REPLACED BY THE OWNER, REPAIRS MADE AND THE STORE SANITIZED. BUT WE'LL LEAVE THAT UP TO THE WICOMICO COUNTY DEPARTMENT OF HEALTH OR MARYLAND STATE DEPARTMENT OF HEALTH. PICTURES ARE VERY TELLING... ONE PERSON BEING TRAPPED IN THERE DURING AN EMERGENCY WOULD BE ALL IT WOULD TAKE FOR THEM TO BE PULLING A BODY OUT. THEY SHOULD HAVE PUT AN OUT OF ORDER SIGN ON THE BATHROOM BEFORE I BECAME TRAPPED. I WARNED THE EMPLOYEE AT THE REGISTER THAT THIS REVIEW WAS FORTHCOMING ALONG WITH THE CONDITION OF THE RESTROOM.An email to corporate will complete this review.
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July 2023 by Stephen Shields
Filthy bathrooms. Trash on the floor. Instrumentation broken and bathrooms. Very unusual for Royal Farms.
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June 2023 by CA M.
How can a convenience store that is so new be so disgustingly dirty? This place is filthy even by Royal Farms standards, which already are low. The restroom floor is covered in toilet paper & trash. The sinks (which are designed poorly - who thought it was a good idea to have a soap dispenser, faucet, and dryer in one unit?) do not work properly - neither had soap, one faucet worked, and neither dryer worked. At least there is a plunger available should it be needed - if you don't mind grabbing the handle which is covered in crusty, dried fecal matter. Royal Farms has an issue across our region - even the new stores are not being maintained properly.
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June 2023 by Julia Hauser
I think we always stop here before the beach ...pick up kitchen necessities and some chicken to eat...love the tenders..
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January 2023 by Sheldon Neighoff
Ordered 2 Chesapeake chicken sliders the lady at the register yelled as I was selecting my order, do i have cash or card because she has to close her register. Then I get the food and the chicken tenders on my sliders are so old they're inedible. So now I'm stopping somewhere else for food after tossing these sliders where they belong(the trash)
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October 2022 by Annmarie Martin
Chicken was alright. Nothing to get excited about. Was WAY over-priced.
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October 2022 by Valisa Tolbert
Worse experience ever! Will never spend my money here again. Management needs to change! Staff are disrespectful and rude.Do better Rofo! I go out of my way to go to 711 or another Rofo after picking my kids up. I spent over 500 a week previously. County health inspectors need to come in here and order food and go to the bathrooms. It's so unsanitary...
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October 2022 by Anne Kelly
Ordered a chicken deluxe sandwich. The man behind the counter cut a small chicken tender in half. Put one piece of cheese and lettuce and one tomato Cost 7.49 !!!Unbelievable
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October 2022 by Teresa Johnson/phillips
First of all don't use the restrooms. If you need assistance up front be prepared to wait. No one waited on me for 10 minutes so I left
