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December 2023 by Buddy Ardis
Worst royal farms around hands down. Employees are rude kitchen closes whenever they feel like, prices on items on shelves are not updated.
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November 2023 by Jerrie Taylor
Management and staff is great. I came in counter with two young ladies that impressed me very much. Thanks Amaya and Adrianna keep up the great work and positive attitude.
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September 2023 by Denise Griffith
I just want to shout out one of your over night employees ( I think her name is Michelle?). I've been stopping in there for years and she always greets me with a smile and a warm hello. I was there Saturday night and although it was super busy , she took the time to help me with the kiosk and show me how to use my rewards card. Awesome customer service thanks for having a great employee
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March 2023 by Amethyst Rose
The bathrooms are always disgusting, the women's bathroom's toilet paper dispenser has been broken for over a year. Food is ok if you don't have high standards.
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November 2022 by Russell Dayton
Its always so dirty. I go to all the royal farms across the eastern shore and all the stores are dirty. Do you guys not clean ? Your locations clearly don't follow cleanliness. Y'all can't even replace the receipt paper at the pumps. ROYAL FARMS GET YOUR ACT TOGETHER.
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July 2022 by M. Johnson
They do not value you as a customer. Do not buy/ return wrong orders and/or poor-quality food(rations).
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December 2021 by Cat “Trucker Jazz”
The kids working here don't have any manners. You ask them something they say WHAT!!!
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July 2021 by Queen B
They come right in from outside smoking etc and fix your food!??♀️??♀️ Gross!
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July 2021 by Chris L.
Got a 12 piece chicken, a spicy chicken sandwich, fries with cheddar jalapeño sauce. Everything was very good. The sandwich was a bit dry is all.
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June 2021 by Alexis Eichelberger
We ordered 3 sandwiches today and the girl who is making the sandwiches was on her cell phone the entire time (which wouldn’t have bothered me if she still did her job correctly). All 3 of our sandwiches were wrong, including multiple things we added and were up charged for not being added. We received 3 plain chicken biscuits, we ordered a chicken biscuit with cheese (received no cheese), and two egg, cheese and chicken biscuits (there was no egg or cheese on these).
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December 2020 by Darlene Simpson
Nice place to pick up all my after hour needs
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September 2020 by Shannon Y
The staff here is completely incompetent. DO NOT CONNECT THE ROFO REWARDS CARD TO YOUR BANKING INFORMATION. I was double charged for an item which I disputed with my bank. Then a few days later another charge posted to my account when I was not even there! I tried to call the store and no one answered. I went down there to ask about how to contact someone about this and there was no excuse for the staff to not answer the phones because it was not busy. The staff did not know anything about contact information and told me to call the next day to speak with a manager, which surprise....no one answered then either!I get a collections notice about the charge I disputed through my bank and was told I had to file a police report for the additional charge on a day I never went to the store because there is no way this mistake could happen without physical use of the card. They are not willing to accept responsibility for mistakes on their end and want customers to jump through hoops to get things done instead of doing the right thing. I'll go elsewhere from now on.
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January 2020 by Nick Troup
Breakfast sandwiches in the premade area were over 4 hours past their sell-by time.
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December 2019 by Shawn Mitchell
I ordered my food and they were like 20 orders behind and I didnt get my food cause I was in a rush
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December 2019 by Brittany Johnson
Their food isn't usually fresh and I just ordered a small wedge and one chicken wing and they only gave me wedges. I was the only person in there.
