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“The customer service here is top notch, bar none!
Seriously the BEST Verizon store in all of Maryland!!
My family and I never have any issues at all with this location due to the phenomenal staff!”
“First time I went there and it was great service, friendly people and they did a great job replacing my screen on my Motorola edge phone. I can assure you if you need your phone worked on or need any items they had a lot of inventory in stock. I waited while he fixed my phone and was still gone in less than an hour. I will use these folks for anything I need for a phone in the future.”
“This store is AMAZING!!! I will never deal with another Verizon retailer as long as I have Verizon. Alex was so helpful even when Verizon themselves weren't. She really tried to go above and beyond for our needs more-so than Verizon. Verizon on the phone acted like they could care less if they lost a new customer over a mistake they made from the get go that affected the quality of service we received. The professionalism of the employees in this store was excellent. About an hour drive from me but totally worth it.”
“I have had my phone repaired by Salisbury Wireless twice now. Both times the price, customer service, and turn around time have been excellent. Even though I have an older phone they always have the parts needed to repair it. When my phone finally dies I plan to purchase my next one from Salisbury Wireless.”
“Probably the easiest and quickest time I spent getting a new phone. After breaking my phone I decided to switch phone carries to T-Mobile and Austin made that transition super easy. He was friendly and efficient and gave us the best deals he could. He also left us well informed about what came with our plan (Apple Tv, AAA, Netflix, etc.). There was a slight mix up for what phone I was getting but Austin was quick to fix it and made sure I left with the one I wanted. Overall this was my best experience with getting a new phone. Took a total of 1.5 hours.”
“I went into metro wanting my account number to port out, but Stephen said no, he'll give me a great deal on one of the metro phones and he did . Thanks stephen.”
“This place was awesome. I bought my kids their first phone, and the staff was very patient and understanding.She went above and beyond, in her care of us, the store was a typical cell phone store lots of different options.The selection was excellent, and the staff knowledgeable, answering every question we had, and went over absolutely everything.”
“Wonderful! Karen was very helpful, educated me on things this Mom Mom didn’t know about the phone but that makes life more convenient, and most importantly transferred all of my pictures over from my old phone to the new phone of loved ones/vacations that I could never get back again.Plus; of great importance let me keep my old number.”
“I went there to get internet to my tablet there was a young man name Jeremy he helped me out ,he knows his job .Treat customers with respect.Keep up the good work buddy .”
“Good customer service still exists. We had a young lady the first time we went to the Salisbury ATT store to upgrade our phones. She advised that the store were out of stock of the phones we wanted. We left to see if another store had the phones in stock. When we couldn't find a store with the phones in stock we returned to the store. We saw the young lady but she seemed as though she didn't want to assist us even though she was just sitting there on a tablet. We are older people that aren't familiar with the new technologies and phones. The gentleman that helped us was very patient, he answered all of our questions and helped us resolve our issues. He also ordered the phones for us. I appreciate his guidance.”
“We visited this store to purchase an additional line and an iPad - absolute kindest staff! Was a mix up they sold me the wrong Apple Pencil for my iPad- switched it out very easily. Had our 2 kids with us for the process and their tablets available for kids to play on were awesome and staff was beyond sweet to them as well! Thank you for such a great experience!!”
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“The service was exceptional. Vino is the best. He got me taken care of my tech issue that customer care couldn't help me with. The store is great and the atmosphere is nice.”