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August 2024 by Neal Carey
They do great work. No problem recommending them.
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June 2024 by IL Tilghman
I had to have Highlander front bumper pulled and painted. Yelp, the price was right and they did a very good job. Though after further inspection a small detail was overlooked. They without hesitation took the SUV back and solve the issue. Great Job, I was very satisfied, and they stuck to their word. Customer guaranteed satisfaction. Yelp, I would highly recommend this business
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May 2024 by Christy Coffin
Our car was at Kelly's for over 30 days while the insurance company was deciding what they were going to do. Ty was very professional and helpful during the entire process. He helped me with the appraiser and getting the claim completed. There were many communications back and forth with the insurance company and he handled each and every one in a timely manner. In addition to being in constant communication with the insurance company, he always made sure I was updated and answered all my questions. Thank you Ty for all your help and patience!
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April 2024 by Kellie McGinnis
They fixed my husband's front bumper fast and it looks good as new. Amazing work!
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April 2024 by Mike Marian
Great body shop, and wonderful people
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March 2024 by KERRIE KING
I will never ever take my vehicle anywhere else for body work. I requested an estimate from Caliber Collision for a new bumper. They quoted me over $3,000. I also took my car over to John's Auto Body on Hammond Street in Salisbury, MD. The gentleman came outside and said it would be over $1300. He never offered to type me up an estimate or ask me when I wanted to bring the vehicle in for repairs.
I went to Kelly's and the gentleman was nothing but professional and courteous. He had been speaking to an older gentleman on the phone who kept repeating the same questions, and he never lost patience or cut the man off. That impressed me.
The man gave me his full attention and told me he would print me out an estimate. I made an appt. The vehicle was finished when Kelly's said it would be done and the cost was the estimate $1510. There was a $45 processing fee to use my debit card, so you might want to pay in cash or check. I will never take any vehicle anywhere but Kelly's if I should need body work. Kerrie King
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February 2024 by Claudette Holt
Very nice and friendly
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January 2024 by Lillian Overby
Such a great experience with this team. They provided me with a detailed explanation of good vs. best repair options, scheduled it on the days I requested, and my vehicle was ready when promised. The repair itself is excellent. Highly recommend!
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October 2023 by Lori Kemp
Kelly’s collision is hands down one of the best companies I’ve ever worked with! Ty was so helpful and answered all my questions! He even helped me get stuff straight with the insurance company! Ty is a huge asset to this company! The cars looked great after they were fixed! They went over and beyond to make sure the paint colors matched just right! Hands down an amazing company! If you ever need collision repair please choose Kelly’s u will not be disappointed! I highly recommend this company! Thanks Ty for all your help!!
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October 2023 by Shaunna Price
I had a great experience with Kelly's Collison. Ty was super helpful & knowledgeable. Working with him was super smooth, he handled the whole process with such great professionalism. I felt confident my vehicle would be fixed properly, & I was correct in thinking that. My truck looks beautiful, I'm so thankful I chose Kelly's Collison.
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October 2023 by Jflash
Overall, it was a good experience.The manager Ty, communicated the whole time, kept me updated, and was very professional. It took longer than originally projected, but I would still recommend them.
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September 2023 by Tina Gordy
Awesome people!!
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August 2023 by Patrick Drew
Brought my car in becuase someone hit it while I was at work. Had insurance pay & them do the work. Now issues with the window of the door the put in and the missed painting a big spot of the inner door. Called them twice left messages ND no response back. I would advise no to go here as I'm not again.Service: Body & Trim
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April 2023 by Don CAIN
Good customer service and car was finished when promised. They were highly recommended & met all my expectations
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September 2022 by Tina Wright
Went there for a minor fender/ bumper issue and was taken care of right away, problem solved within seconds.... On top of that they didn't charge me for it, great customer service, very friendly and I would absolutely recommend them. I know where to go if I ever have another problem with my carService: Body & Trim
