-
March 2024 by Mary Tingle
I would still rate at a 5 star cuz I been dealing with Jackson Hewitt for over 10 years now and this one this here I been with for 4 years and now this year they lost all my time n there I went n did my tax thing and get a call that lady put n wrong info I have identity theft on my stuff so need a pin every year to do my taxes this year had a pin lady entered it wrong so up to 4 months to get taxes cuz someone else messed up but will never go back I'll save my money just liked them but this time no more thanks
-
December 2023 by Idalmis Collins
Great service and in a timely manner nice atmosphere.
-
May 2023 by Chiquita Milbourne
She explained every detail..and told me how to save money so that I wouldn't have much taxes to pay back..
-
April 2023 by Priscilla Rounds
It was a joy to have my taxes done, even though it’s not my favorite thing. The person who did my taxes was highly professional, made my time there a pleasure. I always use the same person and she is great. What made it even better was when I got money back.
-
February 2023 by CAMO BARBIE 86
Long wait after I had an appointment but after that process was fast
-
February 2023 by Elaine Lynch
Ridiculous what they charged!!!!! 500$! That’s twice what I paid last year. Ridiculous! Won’t be returning!!!!!
-
February 2022 by Marcus Shockley
Troy Smith is awesome....very good guy....go see him to get your tax service done...you won't regret it !!!
-
January 2022 by Andrea Jimmo
Always great service
-
April 2021 by Bruce Davidson
Mr. Troy from the Salisbury, MD location was very professional and knowledgeable on all my tax questions I will be returning again as well as referring all my friends and family
-
April 2021 by Sam Bell
This location doesn't realize we are still in a pandemic. Why are they allowing people to congregate(too many bodies) inside the office. Should be drop-offs only to do taxes. Stay away if you want to remain healthy.
-
March 2020 by Carson Wilson
The tax preparer himself was cool , easy to talk to. Didn't explain very much , would of liked more detail of what all was happening. I doubt I will be returning next year however. I mean I have only had my taxes done professionally 2 times, and Jackson Hewitt charged me 400 dollars more to do my taxes then H and R block did.
-
December 2019 by Antonio Corbin
Very helpful
-
January 2019 by Carrie Jones
Would give 0 of possible was told approved for 400 advance with paystub did that then got email saying was approved for loan amount of 4100 which 1000 was a new customer promotion when I came back with my w2 and filed. I did so and then only received 500 more. When called i was directed to meta and then from them back to Jackson hewitt then from Jackson to meta. Then was told that meta changed their mind to only approve a small amount after paying 780 to have my taxes done! This was definitely false advertisement and scammed! I will never return for services here. They should be held accountable for the decisions of a company that they are including In their advertising and affiliation. Alot of people will be dissatisfied!
-
January 2019 by Lora Godwin
Sat there for 2 hours and was told I was getting my early refund advance. Well went in today due to my papers had someone else's name and papers with mine. Then asked why I haven't received my money yet from them yesterday and was told today it was cuz I was denied yesterday but they never told me that yesterday. I will not be doing my taxes for this year or no years anymore there. mean and my finance been loyal customers for lots of years but that just kicked us the other way.
-
February 2018 by Traci Sterling
This is my second year filing taxes with Troy at jackson hewitt. My experience just like last year was effortless, easy, and comvienent. Troy answered all my questions concerning future tax prep, and all the information needed to itemize correctly. I will definitely be back next year!
