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December 2023 by Lisa Whited
Picked up meds on 11/15/23 by drive thru. Was greeted by a not so happy employee, I wish I would have got her name. I handed her a discount card that I was told would not work with my insurance. I assured her it would because I did not have the excluded insurance that the card listed. She went and had the pharmacist talk to me who told me the same thing and that I had Federal Insurance and it was excluded. I argued with her and tried to explain and she insisted I was wrong after I explained to her what government insurance was. I paid, pulled off and called my insurance co who told me I do not have Federal Insurance I have a commercial insurance. I asked the rep to speak with her which he agreed. I went into the Pharmacy where I spoke to someone different who looked up my info and let me know that there was a discount card already on file from my insurance co. So something as simple as checking my profile instead of arguing with me turned into something it didn't need to. Now, you have lost a customer. Not all of the employees there are rude but there are quite a few that I have encountered in my short time going there. Left there and picked up a prescription for my son at Walgreens and it was a pleasure, staff and Pharmacist was more than willing to assist everyone they waited on while I was there and they were extremally busy. I will not be going back!!
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June 2023 by Melissa K.
Best pharmacy around. Last week when only 2 of my meds were brought to me, the driver drove all the way back to Salisbury and later that afternoon brought the rest.
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August 2022 by CerVoNoX
Their Website Refill Service Is The WORST! Their staff are horrendously rude when you have an issue. They insist it is you that are in the wrong and when finally you get to a knowledgeable person (which is someone usually management or above [However, even management has been horrible lately]) everything “magically” fixes itself. Horrible.
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June 2022 by Christine Gray
Katy Erin is rude and miserable I’ve been a customer there my whole entire family have been customers there for a long time and never had an issue until this lady horrible.
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June 2022 by KS Bolden
I love the delivery service and nice ppl.
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April 2022 by Linda F.
I have been a customer of Delmarva Pharmacy for about 6 years. Staff is excellent delivery drivers are awesome. All are patient anxious to help in any way always ready to answer questions. Always a smile curtious in person n on phone. I recommend this Pharmacy to anyone.
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March 2022 by CerVoNoX InK
Their Website Refill Service Is The WORST! Their staff are horrendously rude when you have an issue. They insist it is you that are in the wrong and when finally you get to a knowledgeable person (which is someone usually management or above [However, even management has been horrible lately]) everything “magically” fixes itself. Horrible.
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January 2022 by Sharon Bedard
We made the switch a few weeks ago. We love them. So grateful for free delivery. My husband has Alzheimer's and it is difficult to leave the house at times. So this service is a tremendous blessing. They are efficient and fast. Thank you Delmarva Pharmacy.
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November 2021 by Froady R
Excellent service. So pleased with the prices. Great staff. I'm moving everything over to this pharmacy. Love the drive thru.
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November 2021 by Arnon Rahav
In the last 3 years, Delmarva Pharmacy in Salisbury was my only pharmacy.But today was the second time in a very short period, that I order a refile of #90, supply for 3 months and I come home with only 30.Beside the fact that I have to get back to the pharmacy to take care of this, I am thinking of what if I did not correct it today, and in a month I run out of the medicine and can not refile it (It is too early...)Not Good!
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October 2021 by Lisa Jill Tyndall
Kinda an old school pharmacy, but excellent customer service and when I picked up the other day, I heard they have an app now, which is great!!!
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July 2021 by Joshua Wagurak
Won’t go anywhere else majority of the employees know me by name when I come in or through the drive Thru That’s how it should be Good old fashioned service! Stay local!
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May 2021 by Kim Stanley
Mr. James the pharmacist and Mrs. Katie is the best they assist me with my sugar sensor along with helping me with my insulant they are so awesome in my option
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May 2021 by ANGELL MARTZ
Good service ??
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April 2021 by Lovell Sudler
Very nice and speedy service , employees nice and helpful
