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July 2024 by Sylvia
Always wait to fill until I'm there, making me wait fifteen or more minutes
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June 2024 by Mari
Got up to the counter and tried to explain that I needed my refill transferred, and was immediately cut off by the pharmacist saying “last name?” I gave it and continued explaining when I was cut off again and told to wait in a different area. When the new person got to that area she was very short and not friendly at all. She tells me it’ll be a couple minutes. About 15 go by and I heard nothing so I go back to the counter. The line is long and she eventually yells out to me “you’re done, get in line.” Someone who had seen me waiting let me go first asking the lady if it was for pickup as well (since that register had previous been closed) to which she said “it’s all pick up, this is the pick up area” in an even more rude tone. Funniest part of all of this is that I had heard her getting into an argument with a customer for his attitude toward her. Saying she did nothing to warrant that, which I very much disbelief. Overall, the staff is rude, the wait is long, and I will be refilling prescriptions somewhere else.
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June 2024 by Sharon Walton
Completely unreliable. Have the worst problem trying to get my test strips filled. I will never use them again. Walgreens was a much better experience.
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January 2024 by Pamela Higgins-Brown
Pharmacy Technician was very helpful and courteous.
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January 2024 by William Eli
There is a reason this place has 2 stars…Absolutely awful…
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December 2023 by George “Tracy”
I will never go back to this place, terrible customer service experience!I've been having issues getting my son's medication for months now. Recently changed to the this pharmacy because it was listed as a participant with my insurance on the MD Health Connection site. I just want to preface the what follows with the fact that I struggle with a variety of mental health issues and am a somewhat functional shut-in and for me to leave my apartment is a big deal. So their robo-caller has been calling me daily over the holiday break, I finally manage to drive across town to pick it up and when I get there, I'm told they don't participate with my insurance! Well WHY IN THE HELL COULD THEY NOT TELL ME THAT BFOREHAND instead of having their robo-caller harassing me for the past few days?!?!?!? I don't expect someone to personally call everyone but certainly if there is a problem with their insurance! Who has that kinda money to pay for a prescription outright? I've been out of work for several months and don't have the $200 to pay out of pocket! So out of touch! They didn't offer me GoodRx or try to work with me at all. Then as I stormed off the girl at the counter snidely said "have a nice day"! Why in the hell do people with no compassion or empathy go into customer-facing jobs and why the hell do companies keep hiring them?!?!??!?
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November 2023 by Andrew King
If you want lies, rudeness, and substandard professionalism, then this is the pharmacy for you. The pharmacist, Blaire, is rude, nasty, and downright useless. How she is a supervisor is mind boggling. The constant lies and misinformation communicated by the other pharmacists are clearly indicative of her inability to manage a pharmacy let alone be a pharmacist herself. Doing business here is signing your own death wish!
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October 2023 by Andrew K.
If you want lies, rudeness, and substandard professionalism, then this is the pharmacy for you. The pharmacist, Blaire, is rude, nasty, and downright useless. How she is a supervisor is mind boggling. The constant lies and misinformation communicated by the other pharmacists are clearly indicative of her inability to manage a pharmacy let alone be a pharmacist herself. Doing business here is signing your own death wish!
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October 2023 by Kaely W
The staff at the pharmacy are all very kind. There have been minor hiccups with medication refills but they are always fixed quickly. Every pharmacy I have used had errors but these are rare at this location & staff is apologetic. The issues stem from my insurance company and not the employees here.
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October 2023 by Kaely Whittington
The staff at the pharmacy are all very kind. There have been minor hiccups with medication refills but they are always fixed quickly. Every pharmacy I have used had errors but these are rare at this location & staff is apologetic. The issues stem from my insurance company and not the employees here.
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September 2023 by jerry sturgis
The pharmacy is super slow, the lines are always long. The staff has no sense of urgency when it come to customer service. It take almost a week to refill my prescription. This need to get better or I'm transferring to another pharmacy.
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September 2023 by K B
Keep up the great work pleasant visit today all around and saved plenty on my purchase.
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September 2023 by Aubrey Talbert
would give 0 if possible why have a phone set up if you arent even going to answer
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September 2023 by Olivia Spencer
DO NOT drop off film or film cameras here. In June I dropped off one 32mm film cartridge and they said it would take 3-8 weeks while their site says 3-10 days? So I waited for a call for weeks. Eventually on the 8th week I decided to give them a call. They had the film, when I picked the film up I saw that it was ready three days after drop off. So I had waited an extra 7 weeks because they didn’t give me a call. I decided to give them an another chance, I dropped film off last week (2 cartridges). I went Friday to pick it up and they only had one cartridge done. I realized this after I left so I gave a call. They denied ever having my film because they didn’t “log it”, despite me having half the film in my hand. The manager on the phone was really rude. I will no longer Take Film here.
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September 2023 by Julie Delorenzo
The usual pharmacist is out due to having a baby so I was told by the store manager. Store manager was unhelpful. I just had a total hysterectomy this past Friday and the hospital sent over my prescriptions Saturday morning when they released me I went to get the meds 2.5 hrs later and meds were not ready, I was told they would expedite my order, pick up in 30 minutes. Tried to get my meds Sunday morning and they were still not ready. I called home office, pharmacist told home office she may or may not have ready today. I drove over there, then was told med safe for this medicine did not open til 2. I said I would be back at 2. I showed up at 2, pharmacist was rude and uncaring about my pain but I finally got my meds. Unpassionate, uncaring, rude, I hope this person loses thier job if she was the regular pharmacist there I could tell you this, they would no longer be my pharmacy. Unbelievable . But I certainly hope this comes back to her in ten fold. I hope she has a major surgery and be in severe pain and have someone like herself rude uncaring and could care less if she gets her meds or not, so then she will realize what it's like to be in severe pain and have to wait 2 days before getting her meds. She needs to find another job because she doesn't belong with the one she has.